Cold Stone Creamery
245 Pavilions Pl, Brighton
(303) 655-9002
Recent Reviews
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Need to rotate flavors out more often. Otherwise the employees are accommodating and serve up some great scoops!
Marshmallow Ice cream, fudge, banana and nuts. Its a must!
I just moved here from Idaho and came in Friday night the 7th it was as my sisters birthday. There was 3 girls who helped me that night and they were wonderful! So kind and profession these are great employees! The ice cream was amazing as well Thank you again !!
I like cold stones ice cream because they made with cake batter marshmallows gummy bears and if they're sold out of Nutella Wafers I'm going to get the Golden Oreos again there are really really really really really good I have to wait them for my 5 out of 10 because because I have to wait for for my mommy's ice cream sandwiches for pack they're not they were sold out so they have to make them fresh and that really make my mom really
upset so two out of 10
Good place for a sweet treat with the family.
Worst experience ever. Employees are not welcoming at all. They give cups all full and full of ice cream on the edges . Wrong ingredients and terrible service .. Need to hire people who WANT to work not just that want a PAYCHECK.
Ice cream was overpriced and I tossed 2 cups out because they were just plain disgusting. Workers were super nice but for $20 and 1 small cup of edible ice cream I was left very disappointed.
I came at 8:45 and that already had the doors locked
Thank you Dray & crew for delish ice cream & excellent customer service !!
Good ice cream, friendly staff and quick service. Do check the prices before ordering, as they’re quite expensive.
Restaurantji Recommends
I just went to Cold Stone on my way home from work and the customer service was amazing! A man with longer blonde hair, a taller man with curly dark hair, and a shorter woman with dark hair and glasses were working. Not only was I greeted the second I walked in but so were all the customers behind me. The man with curly dark hair took care of me and did an excellent job. About 10 people came in behind me and he never made me feel rushed and still took his time making my order perfect. He was very sweet and not only that but working fast and efficiently. The whole staff was honestly doing as much as they could to be fast but also kind and patient with every customer. I haven’t been to Cold Stone in years and this will definitely make me come back. Be very proud of the staff you have because they’re doing a really incredible job.
To the staff: Thank you so much and keep doing what you’re doing. Working in customer service is so hard and the fact that you were all even smiling when I walked in was amazing. It can be such a difficult job so just know that you're appreciated and that it’s seen how much effort you put into making others happy. I went home and had an amazing rest of my night because of this experience. :)
Do you guys just not care at all about your DoorDash orders? I’ve had an issue almost every single time I DoorDash. I order A LOT! there always missing ingredients or items. I call everytime and there always an excuse. This is messed up to not care about peoples orders just because it’s a DoorDash and they aren’t there!
Took my daughter on an ice cream date. The ice cream was delicious. Thank you Melissa for the great service. ❤️
Hours on the door don’t match the hours online and they’re taking online orders after close. Get it together
I ordered my son’s birthday cake through this location, unfortunately something glitched in the system and my order wasn’t ready by my pick up time. The lady was nice and told me they would try to get it done tonight but gave me her manager’s number to call. Sadly I didn’t get her name but the Manager Joe went above and beyond and actually delivered my cake to me so I didn’t have to go back the next day. Talk about going from a super stressful situation to a relief, mistakes happen, systems glitch but it’s nice when good people try their best to make the situation better. Truly appreciate you guys and will definitely continue my business here!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chipper - Ready Now, Create Your Own Ice Cream Cake
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