Five Guys
34 E Allen St #100, Castle Rock
(303) 663-1986
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I had an order delivered today and these folks take pride in what they do. It was warm, delicious and pretty much perfect for fast food. Thank you Five Guys for a great lunch.
The burgers were really good, and the complimentary peanuts were a great touch , a nice add-on that makes the customer experience even better!”
Terrible customer service picking up an online order. Fry girl on July 12 needs an attitude adjustment.
Went in to order 30 minutes before close and man did they really take care of me. Food always comes out great and shakes are awesome!
I love 5 guys and eat at 5 guys often all over the country as I travel extensively. This particular location the burger and fries was cooked well but the bun prep was completely off from what I ordered. The restaurant itself was a bit messy with tables that have not been cleaned off making it difficult to find a clean table.
Love me some good American burgers. Hard to beat. The fries are amazing. I always get the Cajun style fries. Yum!
Foods good as always. Antercia R was our cashier and she insisted that we owed her more cash even though we gave her 40 for a 32 ticket and still asked for more money. Never got the 13 dollars in change. Not wanting to cause a scene we paid and left. Fries were also just thrown in the bag and they snickering as we left. Horrible service never coming to this five guys again.
Perfect experience!
Worst service in the US! As a dasher for over 2 yrs now I will refuse to accept any orders thru Five Guys. The service is terrible, they will ignore a paying customers order thru DoorDash for 20 min and then assure you they’re on it and take another 15 min. Absolutely horrible service to their paying customers and DoorDash partners.
Good food but there's always a line
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Bar none, the best fresh cut fries on the planet. Cooked to perfection and perfectly salted!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries
Great food, Great Service, Great Atmosphere. Terrible pricing!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
We had bad experience here st this location too pricey 5.37 for fries and around 11.00 for cheeseburger. Fries were dumped on top the burgers in bag
Atmosphere: 1
Food: 1
Service: 1
Too pricey!
I recently visited your location and was disappointed with the value and portion size of my meal. Paying $11.40 for a cheeseburger seems excessive, especially in the current economic climate.
In comparison, I can dine in at Texas Roadhouse or Culver's for a better-tasting burger at a more reasonable price. Unfortunately, this experience has led me to decide not to return.
I hope you'll consider customer feedback to adjust your pricing and offerings.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Cheeseburger
Absolute trainwreck, I ordered delivery and was forced to use DoorDash. The driver delivered food from Noodles and Company for someone else. Called the store and was told there was nothing they could do and I needed to call DoorDash. Called DoorDash and they said if I wanted a refund I had to call the store or they could reorder the food. I elected to have the food reordered and after an hour I called the store to check on the food. It had been sitting there for 45 minutes. I asked again for a refund and was put on hold for 10 minutes then told the manager would call me in a few minutes. After waiting 45 minutes still never received a call. This is absolutely ridiculous and I will make sure to tell everyone to avoid 5 guys, plenty of other burger options in the area. All could have been resolved by just refunding my money and I couldn’t even get a call from the manager.
Atmosphere: 1
Food: 3
Service: 1
Loading...