Went back twice to have food remade and they still didn’t get it right
Cathrine Davis
I’ve have been doing mobile orders for a while with Jimmy John’s. But today when picking up my order, it was weird encounter in regards to the customer service and me grabbing my order.
Colin Garlick
We order on mobile giving them 25 minutes before getting there, but my messed up my family's order and even forgetting a sandwich, drink, and all the chips. Staff very overwhelmed by lunch rush and will mess up your food if you dont tell it to them a few times. I've had great experiences here but the staff now is just inexperienced.
Matt
Fast and friendly service
S
They never have to go orders ready when they are supposed to be and half the time it is like they don't pay any attention to what was ordered. If you ask for anything other than the basic sandwich you may and may not get what you ordered.
Luke Sabala
Why do you have an online future order option? Each time I've ordered online for a future order, I show up and it never fails. I end up waiting an extra 15-20 minutes because the employees are so behind. It’s annoying and a waste of time.
Curtis Jatkauskas
The last 5-10 times I have visited this place- they say "hi, what can we get you?" I tell them # 9 with hot peppers and #12. Then they say "we don't have any bread". What kind of sub place runs out of bread? This is not one time - seems every time I have tried this joke of a place - no bread ?! What a joke!
Atmosphere: 1
Food: 1
Service: 1
Bill
The workers where nice but food is buns just not good compared to other options
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Bottled Water
Stephanie Marcinko
It’s lunchtime rush and only two employees are working. Placed my order 30 min ago…freaky slow is more like it.
Christine Sandoval
I normally don't leave reviews, but I feel like something needs to be said here. I went last week to this JJ's for a sandwich that I ordered online and went to pick up. Upon my arrival I saw that the line was almost out the door. It was the lunch hour after all. However, hat's not what the issue was. While I was waiting for my sandwich I witnessed one of the employees (who I assumed was a manager or team lead of some sort) completely belittle the poor woman who was ringing up orders right in front of the customers. The "manager" wasn't wearing a name badge, but she was wearing glasses and seemed to be the one in charge. The "manager" admittedly said out loud in front of everyone that she doesn't work well under pressure and that the cashier would need to figure it out herself, but said it in the most derogatory and disrespectful tone. That poor cashier looked humiliated and like she wanted to cry. And then when one of the customers asked the cashier if she was ok, the "manager" gave the customer the stink eye! When I finally got my sandwich (which was thrown together very sloppily btw), the "manager" basically threw it at me and didn't say a word. It was a very terrible experience and I won't be returning to this store.
$17 for a below average cold sandwich. Combo? Lots of sit down restaurants for this cost. Edit: I wrote this review prior to eating the sandwich. To add insult to injury the barbecue turkey sandwich was so disgusting I threw it away.
Atmosphere: 2
Food: 1
Service: 3
shaughn jamieson
They were very friendly even though I was "THAT GUY" that showed up almost right before close, also very efficient and once again very friendly. Great food.
Atmosphere: 5
Food: 5
Service: 5
Karthik Prabha
Really great service by the workers. Came in late with my family and when they ran out of little johns they gave us the regular free of charger. As well as cookies for the kids!
Atmosphere: 5
Food: 5
Service: 5
Dopy D
Great service and great atmosphere definitely gonna keep coming back
Atmosphere: 5
Food: 5
Service: 5
Zachary Bell
What happened to freaky fast? Everytime I come here they take like over 5 minutes to make one sandwich .
Went back twice to have food remade and they still didn’t get it right
I’ve have been doing mobile orders for a while with Jimmy John’s. But today when picking up my order, it was weird encounter in regards to the customer service and me grabbing my order.
We order on mobile giving them 25 minutes before getting there, but my messed up my family's order and even forgetting a sandwich, drink, and all the chips. Staff very overwhelmed by lunch rush and will mess up your food if you dont tell it to them a few times. I've had great experiences here but the staff now is just inexperienced.
Fast and friendly service
They never have to go orders ready when they are supposed to be and half the time it is like they don't pay any attention to what was ordered. If you ask for anything other than the basic sandwich you may and may not get what you ordered.
Why do you have an online future order option? Each time I've ordered online for a future order, I show up and it never fails.
I end up waiting an extra 15-20 minutes because the employees are so behind. It’s annoying and a waste of time.
The last 5-10 times I have visited this place- they say "hi, what can we get you?" I tell them # 9 with hot peppers and #12. Then they say "we don't have any bread".
What kind of sub place runs out of bread? This is not one time - seems every time I have tried this joke of a place - no bread ?! What a joke!
Atmosphere: 1
Food: 1
Service: 1
The workers where nice but food is buns just not good compared to other options
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Bottled Water
It’s lunchtime rush and only two employees are working. Placed my order 30 min ago…freaky slow is more like it.
I normally don't leave reviews, but I feel like something needs to be said here. I went last week to this JJ's for a sandwich that I ordered online and went to pick up. Upon my arrival I saw that the line was almost out the door. It was the lunch hour after all. However, hat's not what the issue was. While I was waiting for my sandwich I witnessed one of the employees (who I assumed was a manager or team lead of some sort) completely belittle the poor woman who was ringing up orders right in front of the customers. The "manager" wasn't wearing a name badge, but she was wearing glasses and seemed to be the one in charge. The "manager" admittedly said out loud in front of everyone that she doesn't work well under pressure and that the cashier would need to figure it out herself, but said it in the most derogatory and disrespectful tone. That poor cashier looked humiliated and like she wanted to cry. And then when one of the customers asked the cashier if she was ok, the "manager" gave the customer the stink eye! When I finally got my sandwich (which was thrown together very sloppily btw), the "manager" basically threw it at me and didn't say a word. It was a very terrible experience and I won't be returning to this store.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
$17 for a below average cold sandwich. Combo? Lots of sit down restaurants for this cost.
Edit: I wrote this review prior to eating the sandwich. To add insult to injury the barbecue turkey sandwich was so disgusting I threw it away.
Atmosphere: 2
Food: 1
Service: 3
They were very friendly even though I was "THAT GUY" that showed up almost right before close, also very efficient and once again very friendly. Great food.
Atmosphere: 5
Food: 5
Service: 5
Really great service by the workers. Came in late with my family and when they ran out of little johns they gave us the regular free of charger. As well as cookies for the kids!
Atmosphere: 5
Food: 5
Service: 5
Great service and great atmosphere definitely gonna keep coming back
Atmosphere: 5
Food: 5
Service: 5
What happened to freaky fast? Everytime I come here they take like over 5 minutes to make one sandwich .
Atmosphere: 4
Food: 4
Service: 1
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