Little Caesars Pizza
4625 Trail Boss Dr, Castle Rock
(303) 688-2131
Recent Reviews
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The Manager lady at this location is wonderful. Nice, polite and professional. She has been more than helpful every time I go back. I live about 10 miles away from this location due to her. The Parker one is always dirty looking impolite service and last time could barely hear them due to the gangster rap music playing so loud.
Excellent and speedy service. First time at this location. The staff was very courteous and extremely efficient! Thank you!
Staff is amazing. Jahiem is the best! He really went above and beyond.
If you close at 9, stay open until 9.
I love this place! It’s always clean, the staff is always kind. You can tell when a place is well managed and the staff care about a job well done. I have eaten here maybe 6 times in the past year and the food is consistently great. Thank you!
Atmosphere: 5
Food: 5
Service: 5
There website suck soooo bad you have to call them if you want to add any toppings. But that’s not easy because they don’t post the phone number so you have to go to Google Maps to get that. Then after all those hoops are done you get to talk with an employee who really doesn’t want to talk with you and would rather be using her phone.
After all that, you get an OK pizza for a fair price.
Food: 3
Service: 2
Dec 8 2024
Got great customer service from a boy working check out with curly hair. He was super nice and friendly a little bit of a Wait but when You get fresh pizza that’s to be expected
Great pizza pizza
Food: 5
Service: 5
This place absolutely ruined my Halloween yesterday. The level of incompetence I experienced from the staff was mind blowing. If Halloween is the busiest day of the year as they claimed, why were there no adults managing the restaurant? Why was there no one staffed that could handle how busy it was? For starters, their website was down, so I had to call in my order. I was told it would be ready by 5:15pm. When I arrived I was told they were busy and it was going to be another 20 minutes. After 25 minutes I asked for an update and they had trouble finding my order. They couldn't find it by my name or phone number but found it by what I actually ordered, which makes no sense at all. Are you telling me your company doesn't keep track of orders by a customer's name or number? I was then told they found my order and it was still being made and would be done in 20 minutes. After 25 minutes I inquired and again they acted like they couldnt find my order. The manager then came over and said it was still being made and would be just a few more minutes. By 6:15pm I had been waiting an hour and inquired for a 3rd time and the staff member again had trouble finding my order and brought over the same manager who said, OH it's becasue your order was scheduled to be ready at 8:35pm. Are you fricken kidding me?? That same manager just told me earlier that my order was being made and would be ready soon. His excuse was that there were several orders with my same name which is contradictory because they couldn't even find my order earlier using my name. Plus I do not have a common name at all. Then the manager blamed the owner by saying he was the only one here taking orders by phone. 3 employees lied and told me my order was being made and wasted over an hour of my time. I asked for a full refund and will never be back to this establishment. With so many pizza options in the area, this company is the absolute worst and I will never be back. Guess what, I went to Pizza Hut and got my order in 30 minutes. Thank God they had a conpetant staff on hand.
Atmosphere: 1
Food: 1
Service: 1
Ana is amazing!! She went above and beyond to make our night there special. She definitely deserves a shout out and acknowledgment. I hope you also are blessed to meet her when you’re there. You rock Ana!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Crazy Puffs, Crazy Bread
Restaurantji Recommends
Shop associate this evening was incredibly rude.
Service: 1
Adam was amazing took great care of us quick service clean restaurant and perfectly made and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chocolate Chip, Crazy Bread
Best little teaser I've had in a while
Atmosphere: 4
Food: 5
Service: 4
Would of purchased 10 pizzas but for some reason, this location NEVER ANSWERS THE PHONE. Terrible business practice for a pizza chain. Pro tip in order to get customers you need to interact with them.
Tried to place an order online, it says they are not taking online orders. So I called in and after 6 rings a guy answered and said “go online and order we can help you quicker” seems like a good way to lose business if you shut off online orders and don’t take phone orders
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