Panda Express
5711 Atrium Dr, Castle Rock
(720) 835-2816
Recent Reviews
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The chow mein was absolutely disgusting. The noodles were so dry and chewy! Parker location is better.
Food: 1
They SUCK!!!!!!
WAY TOO MUCH TALKING, NOT ENOUGH WORKIÑG!!!
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour for a pickup order, along with about 20 others tonight. No sense of urgency from staff and no sense of customer service or apologies for the wait. Absolutely the worst Panda Express experience I've ever had.
Atmosphere: 1
Food: 1
Service: 1
I feel like the quality of Panda Express has kind of gone down. But their food it's still filling. Being that it's right next to a mall, it's one of the more busy ones, and it's hard to keep it tidy but I'd still go
Wheelchair accessibility: There is handicap spots right next to the door but the door is a little heavy. I didn't check to see if they have a auto open
Atmosphere: 4
Food: 4
Service: 4
Slow with no staff urgency. And won’t warn you that certain items are unavailable or still being cooked untill after you order and or paid.
Atmosphere: 3
Food: 5
Service: 1
Great place to eat if your looking for fast and good Chinese food. Staff is always friendly and the meals are big enough to share.
Kid-friendliness: Good
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Beef
Took them over an hour to have my order ready - this location is very poorly managed.
Wait 15 minutes in the take out line with only two cars ahead of me. Didn’t have what I ordered, even though it’s advertised. Ask for two other things and they didn’t have them either. Finally, asked, what do you have?! No stick in line with no order. Horrible. Won’t be back.
Atmosphere: 3
Food: 1
Service: 1
HIGHLY recommend! This is my daughter's favorite place to eat, so I find myself here often. Customer service from everyone is on point. The cashier tonight, I believe his name was Jesse, is why I'm writing this review. He was exceptional at customer service, warm, kind, and amazing. He made my night- this spot is lucky to have someone like him on their team.
Atmosphere: 5
Food: 5
Service: 5
Waited 40 minutes in a drive thru for three meals. One with very little protein.
There were at least 5 employees, yet there was no hustle to get the car line down. I will not be going back to this location.
Food: 1
Service: 1
Restaurantji Recommends
This place is busy and when they are their service suffers
Atmosphere: 3
Food: 3
Service: 3
Great customer service tonight. German is the best!
Atmosphere: 5
Food: 5
Service: 5
Picked up an order to go and it was missing the entrees. Getting a refund for the missing food is a hassle as we sit on hold with customer service.
Service: 1
Orange chicken is way too spicy at this location. We drive all the way to the mall when we want it bad enough.
Atmosphere: 5
Food: 2
Service: 5
As far as Panda Express chain restaurants go, this is one of the best. The staff is awesome. The food is prepared correctly, consistently. The dine-in experience is good enough. The restaurant is mostly clean, and so are the bathrooms.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Rice and Kun Pao and Tery Yaki, Chow Mein Kun Pao and Tery Yaki, Broccoli Beef
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