Red Robin Gourmet Burgers and Brews

We normally have good service at your Castle Rock Colorado restaurant but we have had a few very disappointing experiences over the last several months.
The most recent was on Wednesday 11/26/25.
We were seated in a booth with other customers around us. We were looked at by wait staff but no one ever attempted to come over to help us. The restaurant was not over packed. We waited for over 21 minutes. Since no one approached us we walked out. We went to your restaurant in Greenwood Village and we were pleasantly served immediately.
I do not feel it is up to me to look for someone to help us.
It is your staff responsibility to have our needs met.
On the way out I told the front desk that they need more wait staff and that we were very disappointed with lack of service. I do not want to drive customers away but I hope that they are treated better than we were.

Atmosphere: 1

Food: 1

Service: 1

I mediocrity is what you desire this place is for you. The service was ok, the waitress ensured to check in. The food on the other hand was fairly plain and bland. I do not recommend unless you have eaten here and you enjoy the good. Otherwise there are many more burger places with better flavor. Although their steak fries are pretty good, but not enough for me to return.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Steak Fries

As always, the food was great and the atmosphere was welcoming. The only thing I will say was, we had to wait a couple minutes to be seated when it wasn't busy. The staff were too busy talking, they even looked at us a couple times and finally someone came to seat us.

Atmosphere: 5

Food: 5

Service: 4

This is a fun place it's big the food is better than Chucky cheese, but it's still a children's play place. Great menu though. It's more like a Jungle .... But the price no parent discount so it cost $27 to take one kid even if you are not playing.... And 40 if you go past one hour. That part sucks I have no problem paying a little for me but to take a kid to run off energy get out of the house that's a pretty steep price. I guess you better join the fun get your $ worth

Atmosphere: 5

Food: 4

Service: 2

Our burgers and fries were delicious. The server was attentive and friendly.
Overall a very good lunch.

Atmosphere: 5

Food: 5

Service: 5

Great food and drinks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Onion Rings

Lady waiting on us was kinda grumpy. Took her a long time to refill our glasses. I thoght maybe she left . We looked around her for half hour. And when she did she kinda slammed the glasses on the table.
Not real friendly.
Needless to say she did not get a real good tip. Sorry..

Atmosphere: 3

Food: 5

Service: 2

Absolutely awesome and food was good. 5 stars everyone come here!

Atmosphere: 5

Food: 5

Service: 5

As always, good food and service. Our server(s) were great. One was the bartender but it got to cold for the patio so we had to move inside. Thanks guys.

Atmosphere: 5

Food: 5

Service: 5

Got togo

Food: 5

Service: 5

This place has become waaaaaaaay over priced. I took my son there and the bill was $50, for an appetizer, 1 adult burger and a kid meal. Plus the food was mediocre at best. Not some place I will be returning anytime soon.

Atmosphere: 1

Food: 1

Service: 1

Yum burgers and French fries

Atmosphere: 5

Food: 5

Service: 5

Had the cauliflower pizza with mushrooms and tomatoes. Thin, crispy, flavorful, delicious. My son had a burger and liked it.

Atmosphere: 4

Food: 5

Service: 5

We walked in an hour before closing expecting them to not really want us there. We were treated very well. From arrival with Layla greeting us and making sure that we got seated the way we wanted to our server who made sure that our order was exactly as we wanted it. Our meal was very good, we had the Beer cheese fondue burger and I definitely recommend this one. All of the staff treated us very well and the manager came by to ask how things were. All in all this restaurant renewed our desire to go to Red Robin in the future

Atmosphere: 5

Food: 5

Service: 5

It was really good food the burgers are a little pricey but good food waitress was wonderfully

Atmosphere: 5

Food: 5

Service: 5