We usually stop in for ice-cream blasts and shakes.
Atmosphere: 5
Food: 5
Service: 5
Tim Gurule
What a joke of a place. They have no idea how any of the deals in the app work, the employee flat out told us “I don’t use the app and they don’t tell us how it works or what the deals are.” The app is so terrible and it doesn’t even work. We looked it up and you don’t even need the app, and they refuse to even honor the $1 snacks hour prices. The messed up our food order and forgot one of our drinks, then took our receipt so we can’t even post a photo of that on here. Skip this place.
Atmosphere: 1
Food: 1
Service: 1
Mark Mccarron
Waited 30 min in the drive through line at the speaker for them not to take my order . Horrible management .
Atmosphere: 1
Food: 1
Service: 1
Candyce Miller
Hamburgers are typical, groovy fries are excellent..fantastic drinks and shakes
Andrew Villanueva
The driveway is a little funky to get in, if your car doesn't have a decent turn radius, you might clip the curb. Other than that, food is good for the price- often paired with the deals in the app. Service is okay, sometimes a little rude, I don't think intentionally, they just seem uninterested. Although staff sometimes give the wrong order, missing additional toppings, or still including subtractions. Id give this sonic location a solid 7/10. I just think they need better staffing.
Jihane
Eww. 🤢🤮
Juliana Rader
If you're wanting something a little different for lunch I wouldn't suggest coming here. Sometimes the food it's not cooked well and a lot of salt is added to their food. I think there are better choices here in Castle Rock better quality.
KristiandJosh Gatewood
This place has gone downhill since new ownership. It is really disappointing. We were regulars. Family of 9, here constantly. Like twice a day for our caffeine fix for YEARS and would sometimes order food Loyal as they come. New ownership ruined it. They are rude, order accuracy is not great, online ordering always down and they won’t honor half price drinks when they turn off the ability to order or use coupons. Not as clean. The biggest slap in the face was that I got an iced tea months ago and it was FULL OF MOLD. They wouldn’t answer their phone for days. I reached out to corporate with the info and pictures and they refused to help. I have been doubly charged with no refund since new ownership. Pretty much just done with the place. Didn’t come for MONTHS after the mold incident. Just got an 8 piece mozzarella stick for the kids to share and they refused to let me order 3 marinara. Said they cap it and one, maybe 2, no matter the size ordered. App ordering also off again. Prices also through the roof and food changes too. Been burned too many times and they lost some of their most loyal customers.
Jean Vilmenay
So the person taking my order didn't get it correct. They came out to take my payment and that's where the one of the errors was caught.
They did offer to correct it. But , I decided to try the pickle fries Turned out to be a good mistake.
But, I am not sure how much extra it cost me. Pickle fries vs crinkle fries...
The burger was also incorrect #13 hatch chili vs cheese burger.
This said I did enjoy both the cheese burger and the pickle fries. However, I have been wanting to try a hatch chili burger for a while now. Last night was supposed to be the night. But, because I was in the drive thru, it didn't happen!
Since the burger was ordered from the menu by the # not the name...
So the food was good, I just didn't get the things I asked for...
Lloyd McFarlin
We stop here fairly often for desserts, drinks and the occasional burger or chili cheese tots. They’ve always given us exactly what we order and service is quick.
Had three bad experiences here within a week. First time, two Sundays ago, we were sitting in the drive through for ten minutes behind one car. When I went inside to ask if my order was ready they hadn’t even begun working on it. So we left. Second time, on the third, my wife ordered and after the attendant read back her order, they then gave her the completely wrong meal. Which is impressive because she was the only one in the drive through… I called to complain and ask for a refund and they said the GM would give us a call. It has been a week and we have received no such call. We used to eat here all the time and I am extremely disappointed with how bad the service has gotten.
Atmosphere: 1
Food: 3
Service: 1
CoopAchuy's Vod's
I used to really enjoy sonic and their drinks, until I found a toenail in my drink. Zachary I've got my eye on you.
Atmosphere: 1
Food: 1
Service: 1
Eva Perry
Always great, quick, service & ask for tots to be put inside your breakfast burrito as it's so much better! I wish they'd bring back the Chicago dog!!!
Food: 5
Service: 5
Recommended dishes: Tots, Hot Dog
Owen Wells
They totally messed up our order and gave us the wrong shakes when we only ordered two
Atmosphere: 3
Food: 3
Service: 1
nichelle
stuck in the drive thru for quite some time, just wanted a simple diet cherry limeade and it was gonna be $5 just for that. ended up just leaving when the drive thru line didn’t move for 10 mins
We usually stop in for ice-cream blasts and shakes.
Atmosphere: 5
Food: 5
Service: 5
What a joke of a place. They have no idea how any of the deals in the app work, the employee flat out told us “I don’t use the app and they don’t tell us how it works or what the deals are.” The app is so terrible and it doesn’t even work. We looked it up and you don’t even need the app, and they refuse to even honor the $1 snacks hour prices. The messed up our food order and forgot one of our drinks, then took our receipt so we can’t even post a photo of that on here. Skip this place.
Atmosphere: 1
Food: 1
Service: 1
Waited 30 min in the drive through line at the speaker for them not to take my order . Horrible management .
Atmosphere: 1
Food: 1
Service: 1
Hamburgers are typical, groovy fries are excellent..fantastic drinks and shakes
The driveway is a little funky to get in, if your car doesn't have a decent turn radius, you might clip the curb. Other than that, food is
good for the price- often paired with the deals in the app. Service is okay, sometimes a little rude, I don't think intentionally, they just seem uninterested. Although staff sometimes give the wrong order, missing additional toppings, or still including subtractions. Id give this sonic location a solid 7/10. I just think they need better staffing.
Eww. 🤢🤮
If you're wanting something a little different for lunch I wouldn't suggest coming here. Sometimes the food it's not cooked well and a lot of salt is added to their food. I think there are better choices here in Castle Rock better quality.
This place has gone downhill since new ownership. It is really disappointing. We were regulars. Family of 9, here constantly. Like twice a day for our caffeine fix for YEARS and would sometimes order food Loyal as they come. New ownership ruined it. They are rude, order accuracy is not great, online ordering always down and they won’t honor half price drinks when they turn off the ability to order or use coupons. Not as clean. The biggest slap in the face was that I got an iced tea months ago and it was FULL OF MOLD. They wouldn’t answer their phone for days. I reached out to corporate with the info and pictures and they refused to help. I have been doubly charged with no refund since new ownership. Pretty much just done with the place. Didn’t come for MONTHS after the mold incident. Just got an 8 piece mozzarella stick for the kids to share and they refused to let me order 3 marinara. Said they cap it and one, maybe 2, no matter the size ordered. App ordering also off again. Prices also through the roof and food changes too. Been burned too many times and they lost some of their most loyal customers.
So the person taking my order didn't get it correct. They came out to take my payment and that's where the one of the errors was caught.
They did offer to correct it. But , I decided to try the pickle fries Turned out to be a good mistake.
But, I am not sure how much extra it cost me. Pickle fries vs crinkle fries...
The burger was also incorrect #13 hatch chili vs cheese burger.
This said I did enjoy both the cheese burger and the pickle fries. However, I have been wanting to try a hatch chili burger for a while now. Last night was supposed to be the night. But, because I was in the drive thru, it didn't happen!
Since the burger was ordered from the menu by the # not the name...
So the food was good, I just didn't get the things I asked for...
We stop here fairly often for desserts, drinks and the occasional burger or chili cheese tots. They’ve always given us exactly what we order and service is quick.
Restaurantji Recommends
Had three bad experiences here within a week. First time, two Sundays ago, we were sitting in the drive through for ten minutes behind one car. When I went inside to ask if my order was ready they hadn’t even begun working on it. So we left. Second time, on the third, my wife ordered and after the attendant read back her order, they then gave her the completely wrong meal. Which is impressive because she was the only one in the drive through… I called to complain and ask for a refund and they said the GM would give us a call. It has been a week and we have received no such call. We used to eat here all the time and I am extremely disappointed with how bad the service has gotten.
Atmosphere: 1
Food: 3
Service: 1
I used to really enjoy sonic and their drinks, until I found a toenail in my drink. Zachary I've got my eye on you.
Atmosphere: 1
Food: 1
Service: 1
Always great, quick, service & ask for tots to be put inside your breakfast burrito as it's so much better! I wish they'd bring back the Chicago dog!!!
Food: 5
Service: 5
Recommended dishes: Tots, Hot Dog
They totally messed up our order and gave us the wrong shakes when we only ordered two
Atmosphere: 3
Food: 3
Service: 1
stuck in the drive thru for quite some time, just wanted a simple diet cherry limeade and it was gonna be $5 just for that. ended up just leaving when the drive thru line didn’t move for 10 mins
Atmosphere: 1
Food: 1
Service: 1
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