AVOID DRIVETHROUGH From 5:30am to 8:30am on weekdays, the line goes out into the street. If you want to make it go faster, order ahead and pick up in store (typical lead times have been 20+ minutes for order ahead!!) The service issue here is chronic understaffing, the people are great and hardworking.
Atmosphere: 4
Food: 4
Service: 3
Nina
This is hands down my fave her in CR ~ they always make my order exactly how I request it :) so thank you to the whole crew!!!
Atmosphere: 5
Food: 5
Service: 5
Mel Brooks
I love this Starbucks! Their customer service is 5 stars! Shana makes my morning, she is so nice. This will be my first stop every morning
Atmosphere: 5
Food: 5
Service: 5
Wes Tirone
I like this location. Crew are very friendly and I appreciate the consistency. Special shout out to Shana, Aive, Mack and Brandon, whom I've gotten to know. This location is special!
Jacob Rocke
Legit spot
Atmosphere: 5
Food: 5
Service: 5
Bonnie Barcelo
My favorite clean bathroom for road trips to and from Colorado Springs😁
Atmosphere: 5
Food: 5
Service: 5
MsFortunate
Guy at the drive thru window was extremely rude and ignored me twice when I asked for no ice in my drink, then proceeded to talk to the next customer while looking at me when I tried to ask again. The parking is utterly horrific here, there's maybe 10 spots in the entire place, 4 of them being handicap only and the other 6 taken by the employees, whoever designed the parking lot actually needs help and the employees need to figure it out. Clearly one person cannot run the window and take orders if he can't manage one drink with no ice.
victoria joy
Coffee was good but the barista at the drive thru window was rude, unprofessional, and did not respond well when we realized our order was wrong. When we did not know the exact amount on a gift card she sighed audibly, and when the order came out incorrect she argued with us instead of allowing us to explain the correct order. Not everyone has to have a good day all the time, but the attitude we received from this barista was unnecessary and resulted in unneeded stress and time wasted on both ends.
nathalie borroel
Chil environment
Morgan Leao
Its alright. This locations parking lot sucks. Drinks are fine. Food is blah. Attendants are lacking happiness, touching food with no gloves. I dont appreciate the same person being the cashier also heating food items up and touching the food.
Unclear how this tall chai latte took 23 minutes to make. At least it tasted good once it finally arrived? Hopefully they’re hiring to reduce wait times!
Youngrahn Ahn
The employees here are great!
I accidentally took another customer's drink and apologized for my mistake. They were extremely kind and understanding. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Rory Nelson
This places says it delivers on the app, but I ordered and never got my order. When I tried to call they didn't answer, and I called several times.
Atmosphere: 1
Food: 3
Service: 1
Kimberly Whisler, EA, CTP
Worst service ever at any Starbucks. Zoi was extremely rude a wouldn’t fix our order when she made it wrong. I am a frequent customer but this store needs better training.
Atmosphere: 3
Food: 5
Service: 1
Fog Dog
Great place but could miss it. Next to Wendys. Parking conguding.
AVOID DRIVETHROUGH From 5:30am to 8:30am on weekdays, the line goes out into the street. If you want to make it go faster, order ahead and pick up in store (typical lead times have been 20+ minutes for order ahead!!)
The service issue here is chronic understaffing, the people are great and hardworking.
Atmosphere: 4
Food: 4
Service: 3
This is hands down my fave her in CR ~ they always make my order exactly how I request it :) so thank you to the whole crew!!!
Atmosphere: 5
Food: 5
Service: 5
I love this Starbucks! Their customer service is 5 stars! Shana makes my morning, she is so nice. This will be my first stop every morning
Atmosphere: 5
Food: 5
Service: 5
I like this location. Crew are very friendly and I appreciate the consistency. Special shout out to Shana, Aive, Mack and Brandon, whom I've gotten to know. This location is special!
Legit spot
Atmosphere: 5
Food: 5
Service: 5
My favorite clean bathroom for road trips to and from Colorado Springs😁
Atmosphere: 5
Food: 5
Service: 5
Guy at the drive thru window was extremely rude and ignored me twice when I asked for no ice in my drink, then proceeded to talk to the next customer while looking at me when I tried to ask again. The parking is utterly horrific here, there's maybe 10 spots in the entire place, 4 of them being handicap only and the other 6 taken by the employees, whoever designed the parking lot actually needs help and the employees need to figure it out. Clearly one person cannot run the window and take orders if he can't manage one drink with no ice.
Coffee was good but the barista at the drive thru window was rude, unprofessional, and did not respond well when we realized our order was wrong. When we did not know the exact amount on a gift card she sighed audibly, and when the order came out incorrect she argued with us instead of allowing us to explain the correct order. Not everyone has to have a good day all the time, but the attitude we received from this barista was unnecessary and resulted in unneeded stress and time wasted on both ends.
Chil environment
Its alright. This locations parking lot sucks. Drinks are fine. Food is blah. Attendants are lacking happiness, touching food with no gloves. I dont appreciate the same person being the cashier also heating food items up and touching the food.
Restaurantji Recommends
Unclear how this tall chai latte took 23 minutes to make. At least it tasted good once it finally arrived? Hopefully they’re hiring to reduce wait times!
The employees here are great!
I accidentally took another customer's drink and apologized for my mistake.
They were extremely kind and understanding.
Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
This places says it delivers on the app, but I ordered and never got my order. When I tried to call they didn't answer, and I called several times.
Atmosphere: 1
Food: 3
Service: 1
Worst service ever at any Starbucks. Zoi was extremely rude a wouldn’t fix our order when she made it wrong. I am a frequent customer but this store needs better training.
Atmosphere: 3
Food: 5
Service: 1
Great place but could miss it. Next to Wendys. Parking conguding.
Atmosphere: 5
Food: 5
Service: 5
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