Subway
4400 Front St, Castle Rock
(720) 733-2109
Recent Reviews
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Rude rude rude. The moment we walked in the older lady approached us and stated we couldn’t be in here with our food. (We just finished shopping the attached Walmart and were waiting for my husband to pay and he was coming in to order a meatball sandwich. ) I told the employee my husband was coming in to order and she cut me off stating we couldn’t be in here with our food. Terrible customer service!!!! The store is a mess. She could’ve exerted her energy in cleaning these tables and floors which have trash and crumbs everywhere. We had to clean our own table before we even sat.
The employee today was amazing. I came in an hour before closing. Everything was clean, she greeted me as I walked in. Made everything exactly how I asked. I order a pizza and she even went as far as cutting up all the veggies I asked for with out even asking. She was great definitely needs a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Wrap, Cookies
Bread on subs was chewy and tough. Same for the foot long pretzel....stale and tough. Bacon on sub was barely cooked. Never again...
Food: 1
Service: 2
I order many times thinking it'll change. I enjoy subway lots, however, why when an order is placed online the staff make the sandwich to ur custom order but they can't read the "special instructions"? Called the store.."oh I'll talk with the employees". That's not good enough. If u want to order here don't make and special requests cuz they will be ignored
Food: 2
Service: 2
Price of trash it's just horrible.
Cookie was not warm very disappointed will not be coming back Christian alley helped us not cool very upset and angry.
Atmosphere: 5
Food: 5
Service: 5
Don’t come here if you aren’t sure what you want yet. Don’t make eye contact with “Holly” unless you want to be turned to stone. You are better off making your own sandwich. They hate the customers here, even children. Holly is probably some kind of reptile person.
Atmosphere: 1
Food: 3
Service: 1
If I could give a negative star, I would. I was in a rush but yet still decided to stop at subway which ended up being a mistake. I waited well over a long time to be attended because no one would come to the front, they were too busy talking in the back to pay attention to their customers. They knew I was there but didn't bother to come help me, so I had to say "Hello" and "Excuse me" multiple times. A white, young, upper weight employee came up to me and simply stared and me and I awkwardly was trying to tell him what I wanted while he was of no assistance at all. He did not have any intentions of being polite or helpful at all. He simply threw the sauce onto my sandwich and when I asked if they don't drizzle it onto there, he said "No, that's how we do it." He was extremely rude and unhelpful. If you don't want to work, don't do it. If you're not in the mood to work, don't make it someone else's problem by acting the way this kid did.
Atmosphere: 1
Food: 1
Service: 1
Don’t come here if you aren’t sure what you want yet. Don’t make eye contact with “Holly” unless you want to be turned to stone. You are better off making your own sandwich. They hate the customers here, even children. Holly is probably some kind of reptile person.
Atmosphere: 1
Food: 3
Service: 1
Ordered ahead online for a promo the order got cancelled 5 minutes before pick up when I got there the lady said they don’t do that online promo even tho it’s only online and I was able to order ended up having to run else where for something quicker definitely won’t be ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff at this location rock!
Atmosphere: 3
Food: 5
Service: 5
The young lady who waited on me was personable, fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
By far thee best Subway I have ever been to. Kind, and friendly from start to finish. Employees were getting ready to make girl scouts hot chocolate!!! You guys rock, we need more people like you two!! Thanks again!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
They refused my coupon and told me to join their rewards program. I only came once because of coupon and typically don’t eat Subway because of high prices. $6 more than a double cheeseburger, tots and route 44 ounce coke ate Sonic. I was dissappointed with Subway and these losers at this store when they refused to cut my foot long in half until I threatened to leave my food.
Atmosphere: 1
Food: 1
Service: 1
This subway changed my life gene put love, compasion, curiosity, and a genuine smile into my sandwich. Thank you gene.
Atmosphere: 5
Food: 5
Service: 5
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