I was craving a Burrito Supreme, so I drove 15 minutes to pick up my order and another 15 minutes home — only to be completely disappointed. I spoke with “Manager” Luke, who honestly sounded like a teen who didn't care with an OH WELL employee who was handed the phone and offered zero help or refund.
We ordered 2 Taco Supremes and 2 Burrito Supremes. Both tacos were soaked in grease, leaking everywhere, and had less than a teaspoon of beef. There was more sour cream than anything else, and the taco itself was thinner than a pencil. The Burrito Supremes weren’t even made as requested — just regular burritos wrapped in Burrito Supreme paper.
I paid $25.88 for this crappy mess. Between the poor food quality and the lack of actual management, this was a huge disappointment. I’ll be sharing this review in a few places in hopes this location gets better leadership and employees who actually care.
Atmosphere: 3
Food: 1
Service: 1
Dani Fletcher
March 1, 2024 Gas at Phillips 66 and Taco Bell
Atmosphere: 5
Food: 5
Service: 5
Iaroslav Shumeiko
I used to like Cantina Chicken Soft taco, but today is second time I'm getting it, and meat tastes and feels, like CANNED mushy chiken, that smells almost like tuna - disgusting, had to throw it away. All other ingredients are nice and fresh - WTH Taco Bell???
Atmosphere: 4
Service: 4
Fred Brown
Truly disappointed with this visit. This was our go to spot and a quick bite, probably been here 50+ times over the years. Today we ordered take out, 3 soft tacos and 3 bean burritos with NO Onions. The tacos needed to be added together to make 2 normal tacos, lacking meat, lettuce and cheese. The burritos were about half the normal size and had Onions! Two were eaten because we were starving but the other went to the trash. Have to say waiting in is a better option because you can complain to someone right there and have it fixed, take out was a bad idea since you’re already home and have to drive back to have it fixed. I would have called and complained but the kid working there wasn’t the person I believe would have made it right. Won’t be coming here anytime soon.
Atmosphere: 3
Food: 1
Service: 1
tanner wolf
Thanks Raul!
Atmosphere: 5
Food: 5
Service: 5
Jeremy Lack
Great location
Atmosphere: 4
Food: 4
Service: 5
Jacob Henderson
Overall not impressed with my trip here. Stopped for breakfast, mind you I was one of two customers waiting for food. Waited nearly 20 minutes. One woman was practically working by herself while I watched another walk out of the store to go sit outside and chat with someone for nearly the entire duration I Waited for my food. Not sure what happened but the lack of a work ethic becomes more and more visible each day.
Atmosphere: 2
Food: 3
Service: 1
Aurie Jarrell
It's hit or miss with the food at this location. Sometimes it hits and sometimes it's so terribly bad. They often get the orders wrong.
Food: 2
Service: 2
Brian
This wasn’t a good service they took the order wrong and when I told them they got mad and yelled at me
My favorite place to get a breakfast wrap and iced coffee. The drive thru was very fast and courteous. Thank you so much ❤️
Amber Brown
We came through for dinner this evening and ordered.. Chris really helped us out. He's the best. His customer service skills are on point 100% and he made our food with the upmost care. He got our order correct and seemed to care alot about getting our stuff out hot and correct. That man deserves a 5 star bonus pay raise!! Thanks Chris we had a lovely dinner!!! Best taco bell ive had in a while!!! Chris really knows his stuff when it comes to food. Thank you!! Best Taco Bell experience thanks to Chris. Glad we stopped in and had a GREAT experience. Will only be going back if Chris is working. 🌮 🌯 🌮
K
I ordered the cheesy fiesta potatos, their sour cream has gone bad, just completely rotten, the smell was horrifying. Never coming to this location again. My kids were not happy either.
Neal Gilliana
Well, it's Tacobell... best to have the app on your phone to order more custom dishes, without meat.
Cee Dash
A good Taco Bell worth driving too !!! Great staff
I was craving a Burrito Supreme, so I drove 15 minutes to pick up my order and another 15 minutes home — only to be completely disappointed. I spoke with “Manager” Luke, who honestly sounded like a teen who didn't care with an OH WELL employee who was handed the phone and offered zero help or refund.
We ordered 2 Taco Supremes and 2 Burrito Supremes. Both tacos were soaked in grease, leaking everywhere, and had less than a teaspoon of beef. There was more sour cream than anything else, and the taco itself was thinner than a pencil. The Burrito Supremes weren’t even made as requested — just regular burritos wrapped in Burrito Supreme paper.
I paid $25.88 for this crappy mess. Between the poor food quality and the lack of actual management, this was a huge disappointment. I’ll be sharing this review in a few places in hopes this location gets better leadership and employees who actually care.
Atmosphere: 3
Food: 1
Service: 1
March 1, 2024 Gas at Phillips 66 and Taco Bell
Atmosphere: 5
Food: 5
Service: 5
I used to like Cantina Chicken Soft taco, but today is second time I'm getting it, and meat tastes and feels, like CANNED mushy chiken, that smells almost like tuna - disgusting, had to throw it away. All other ingredients are nice and fresh - WTH Taco Bell???
Atmosphere: 4
Service: 4
Truly disappointed with this visit. This was our go to spot and a quick bite, probably been here 50+ times over the years. Today we ordered take out, 3 soft tacos and 3 bean burritos with NO Onions.
The tacos needed to be added together to make 2 normal tacos, lacking meat, lettuce and cheese. The burritos were about half the normal size and had Onions! Two were eaten because we were starving but the other went to the trash.
Have to say waiting in is a better option because you can complain to someone right there and have it fixed, take out was a bad idea since you’re already home and have to drive back to have it fixed. I would have called and complained but the kid working there wasn’t the person I believe would have made it right.
Won’t be coming here anytime soon.
Atmosphere: 3
Food: 1
Service: 1
Thanks Raul!
Atmosphere: 5
Food: 5
Service: 5
Great location
Atmosphere: 4
Food: 4
Service: 5
Overall not impressed with my trip here. Stopped for breakfast, mind you I was one of two customers waiting for food. Waited nearly 20 minutes. One woman was practically working by herself while I watched another walk out of the store to go sit outside and chat with someone for nearly the entire duration I Waited for my food. Not sure what happened but the lack of a work ethic becomes more and more visible each day.
Atmosphere: 2
Food: 3
Service: 1
It's hit or miss with the food at this location. Sometimes it hits and sometimes it's so terribly bad. They often get the orders wrong.
Food: 2
Service: 2
This wasn’t a good service they took the order wrong and when I told them they got mad and yelled at me
Decent and clean
Restaurantji Recommends
My favorite place to get a breakfast wrap and iced coffee. The drive thru was very fast and courteous. Thank you so much ❤️
We came through for dinner this evening and ordered.. Chris really helped us out. He's the best. His customer service skills are on point 100% and he made our food with the upmost care. He got our order correct and seemed to care alot about getting our stuff out hot and correct. That man deserves a 5 star bonus pay raise!! Thanks Chris we had a lovely dinner!!! Best taco bell ive had in a while!!! Chris really knows his stuff when it comes to food. Thank you!! Best Taco Bell experience thanks to Chris. Glad we stopped in and had a GREAT experience. Will only be going back if Chris is working. 🌮 🌯 🌮
I ordered the cheesy fiesta potatos, their sour cream has gone bad, just completely rotten, the smell was horrifying. Never coming to this location again. My kids were not happy either.
Well, it's Tacobell... best to have the app on your phone to order more custom dishes, without meat.
A good Taco Bell worth driving too !!! Great staff
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