This is not a one time experience. We should have learned by now. The food does not correspond with order. Sauce is requested, paid extra for, but not included. Order is short items on a combo . Sodas are weak with flavor.
Atmosphere: 2
Food: 3
Service: 1
amanda cuatt
We just went through this drive through and it was the best taco bell experience I've had in a while. Very friendly staff and food was excellent! Food was fresh and all customizations to food was correct. Gold standard for Taco Bell!
Food: 5
Service: 5
Silvana Smith
Apparatus you need to tell them you want freshly made tacos. Otherwise, you'll get soggy, disgusting left overs.
Food: 1
Jake Strohbusch
Food was prepared well but the folks that work there for more than minimum wage have a difficult time adhering to the ask. Please work to get orders straight
Denna Frank
Been going to Taco Bell for 50 years. I still love their red chili bean and cheese Burritos!!
Connor Tetreault
Ryan makes this Taco Bell feel like a high end restaurant! His attention to detail and high level of customer service goes unmatched! I'm very fortunate that this is my local Taco Bell. Keep exceeding expectations my friends! 👌🙂
Kevin
The food here has always been soo fresh and on point. Top tier Taco Bell the many times I’ve been here. Some of the best!
Shirley Suhr
It was time to eat. We didn't want to cook, just to wolf things down and go home.
carlos spicyweiner
No mexi-melt and no Chihuahua but still not bad.. If you order online and pickup you can save a buck or two..
I'm writing in to inform management regarding an employee of your Castle Rock Taco Bell in Colorado. I went to pick up an Uber Eats order at the Taco Bell located at; 217 Metzler, Dr. Castle Rock, Colorado on January 18th at 8:56pm. When I arrived, I saw one employee sitting in a red car with his friend smoking weed. The smell of the weed was horrendous. I took a few photos of the car and employee. When I walked into Taco Bell to get my order, there was absolutely no one in there nor behind the counter. I waited and waited and decided to just grab my own order that was sitting on the counter. I looked around to see if anyone was there so I could tell them I'm picking up an Uber Eats order but no one was there. I walked out and the employee was still sitting in the car with their windows cracked still smoking weed. When you have employees smoking weed and go back to serve the food where they do not use gloves, your customers are in danger of getting a contact high. I looked right at him in the car, and he didn't care and didn't even get out of the car. I waited around the corner of Taco Bell and saw him eventually get out. I then took photos of him. I will include the photos with this complaint. Taco Bell needs to really be careful with their employees. They should be drug tested and wear gloves while prepping the food. Contact highs are just as bad as the smoker who is smoking. That's a lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
tashi Katsuba
Went to get two box meals. Messed up the order really bad, came in the next day to get it fixed had issues because I couldn't find the receipt which is my fault. But what wasn't good is the manger that did take the order the night prior doesn't know the menu and was confused clearly and remembered enough to remake my order after waiting forever... Once I finally got the food half of it was cold and gross while the tomatoes were completely frozen making everything soggy and just sad. This is the 4th major mess up with missing items and cold nasty food.
Atmosphere: 1
Food: 1
Service: 1
Jason K.
This location beats the sothern castle rock locations butt, always a good experience at this location
This is not a one time experience. We should have learned by now. The food does not correspond with order. Sauce is requested, paid extra for, but not included. Order is short items on a combo . Sodas are weak with flavor.
Atmosphere: 2
Food: 3
Service: 1
We just went through this drive through and it was the best taco bell experience I've had in a while. Very friendly staff and food was excellent! Food was fresh and all customizations to food was correct. Gold standard for Taco Bell!
Food: 5
Service: 5
Apparatus you need to tell them you want freshly made tacos. Otherwise, you'll get soggy, disgusting left overs.
Food: 1
Food was prepared well but the folks that work there for more than minimum wage have a difficult time adhering to the ask. Please work to get orders straight
Been going to Taco Bell for 50 years. I still love their red chili bean and cheese Burritos!!
Ryan makes this Taco Bell feel like a high end restaurant! His attention to detail and high level of customer service goes unmatched! I'm very fortunate that this is my local Taco Bell. Keep exceeding expectations my friends! 👌🙂
The food here has always been soo fresh and on point. Top tier Taco Bell the many times I’ve been here. Some of the best!
It was time to eat. We didn't want to cook, just to wolf things down and go home.
No mexi-melt and no Chihuahua but still not bad.. If you order online and pickup you can save a buck or two..
Atmosphere: 3
Food: 4
Service: 3
My soft taco supremes were hard.
Atmosphere: 2
Food: 2
Service: 4
Restaurantji Recommends
I'm writing in to inform management regarding an employee of your Castle Rock Taco Bell in Colorado. I went to pick up an Uber Eats order at the Taco Bell located at; 217 Metzler, Dr. Castle Rock, Colorado on January 18th at 8:56pm. When I arrived, I saw one employee sitting in a red car with his friend smoking weed. The smell of the weed was horrendous. I took a few photos of the car and employee. When I walked into Taco Bell to get my order, there was absolutely no one in there nor behind the counter. I waited and waited and decided to just grab my own order that was sitting on the counter. I looked around to see if anyone was there so I could tell them I'm picking up an Uber Eats order but no one was there. I walked out and the employee was still sitting in the car with their windows cracked still smoking weed. When you have employees smoking weed and go back to serve the food where they do not use gloves, your customers are in danger of getting a contact high. I looked right at him in the car, and he didn't care and didn't even get out of the car. I waited around the corner of Taco Bell and saw him eventually get out. I then took photos of him. I will include the photos with this complaint. Taco Bell needs to really be careful with their employees. They should be drug tested and wear gloves while prepping the food. Contact highs are just as bad as the smoker who is smoking. That's a lawsuit waiting to happen.
Atmosphere: 1
Food: 1
Service: 1
Went to get two box meals. Messed up the order really bad, came in the next day to get it fixed had issues because I couldn't find the receipt which is my fault. But what wasn't good is the manger that did take the order the night prior doesn't know the menu and was confused clearly and remembered enough to remake my order after waiting forever... Once I finally got the food half of it was cold and gross while the tomatoes were completely frozen making everything soggy and just sad. This is the 4th major mess up with missing items and cold nasty food.
Atmosphere: 1
Food: 1
Service: 1
This location beats the sothern castle rock locations butt, always a good experience at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Cheesy Gordita Crunch, Nacho Fries
The new chicken nuggets are not ideal.
14 bones for one meal. Haha I’ll be going to a local restaurant or food truck for those prices from now on for better food.
Atmosphere: 3
Food: 3
Service: 3
Loading...