I'm not sure what has happened at this location recently, but in the last month or so someone at this location has decided everything needs to be way overcooked. Visited a few weeks ago for one of the nacho cheese burger things and the bun was either ridiculously stale or toasted into a brick. I figured ok, something must have just been off.Just returned home from another visit, this time with a pretzel bun sandwich and the burger patties are ridiculously overcooked, with the bun being again a dry brick. Same thing; either stale or just way overcooked. It's supposed to be nice and soft. Instead I can barely bite into this thing without everything squeezing out because the bun may as well be made of cardboard.Pretty disappointed in a $20 meal at what used to be a decent location. Not sure if this place has new staff, new management, or what. Came through the drive through and while it was at least fairly quick (which I'd expect for 2:30PM), the staff inside seemed overly interested in talking about test driving cars at no/low credit dealerships. Maybe they got bored cooking the food and left it on for an extra minute or five? I don't know. Just... bad.
Food: 1
Service: 2
eswar pranai kumar
The app was the worst and didn'twork to order I wasted my time and went to burger
Food: 1
P
Messed up my order three times in a row now. Spent the night by the toilet after last time. Save your stomach, eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Drew Collins
lol! Surge pricing isn’t going to help that stale bread and dry chicken nuggets tho! Good lord it’s 8 pm on a Thursday not 15 mins to closing time. Joke location, go to the castle pines
Atmosphere: 2
Food: 2
Service: 3
K Willis
We came in on a Saturday night. Manager was working the register, helping the (elderly) lady in front of us. They were out of something she asked for. He was so professional and sweet to her!Our turn came up and they were out of fries but did have seasoned fries. THEY WERE SO GOOD! once again, manager apologized profusely and he let us know that he is training a whole new kitchen staff.Well our food came out and our burgers were made perfectly! Cheese wasn’t sliding off, tomato and onion was actually ON The burgers.Good job Mr manager on your training and good job on your newly trained staff!
Atmosphere: 5
Food: 5
Service: 5
Big Moose PropertiesLLC
Went through the drive-thru for breakfast today and wanted to try their 2 for $3 bundle. The lady said they aren't doing that deal anymore and they don't have any biscuits left. Why would they have the sign up and why is it on your menu if you don't have it anymore? No response. I can also order it online and get the same deal. I think the employee must be just lazy and not want to do any work today.
Atmosphere: 2
Food: 1
Service: 1
Jwan Sanchez
Manager always being the front man there. Respect
Eddie Hurt
Too much butter on breakfast sandwich for my
Atmosphere: 4
Food: 3
Service: 4
Taz WILLIAMS
The food was good and the service was fast. They need to bring back the grill chicken sandwich, though.
I hate leaving bad reviews. I wanted to love our local Wendy's, but the fries were not fresh at all and even more disappointing was the chili tasted like it had been sitting around for days. We should have known as we never see many cars in the parking lot or drive through.
Recommended dishes: Wendy's Hot & Crispy Fries, Chili, French Fries, Wendy’S Baked Potatoes
18GaryF18
A few days after Christmas and there are Peppermint Frosty commercials on television. This Wendy’s location has Peppermint Frosties advertised on their menu board. But they do not have Peppermint Frosties anymore. The two McDonalds, two Chick fil A’s, Sonc, In-N-Out, Shack Shack, etc. are all very, very busy in Castle Rock but this Wendy’s is like a ghost town. It is not hard to figure out why.
neto borges
Food cold as soon as it came out the window. I guess due to it being winter time idk..
Atmosphere: 1
Food: 1
Service: 1
Marcus Simmon
Do not place a mobile order here unless your willing to wait 20+
I'm not sure what has happened at this location recently, but in the last month or so someone at this location has decided everything needs to be way overcooked. Visited a few weeks ago for one of the nacho cheese burger things and the bun was either ridiculously stale or toasted into a brick. I figured ok, something must have just been off.Just returned home from another visit, this time with a pretzel bun sandwich and the burger patties are ridiculously overcooked, with the bun being again a dry brick. Same thing; either stale or just way overcooked. It's supposed to be nice and soft. Instead I can barely bite into this thing without everything squeezing out because the bun may as well be made of cardboard.Pretty disappointed in a $20 meal at what used to be a decent location. Not sure if this place has new staff, new management, or what. Came through the drive through and while it was at least fairly quick (which I'd expect for 2:30PM), the staff inside seemed overly interested in talking about test driving cars at no/low credit dealerships. Maybe they got bored cooking the food and left it on for an extra minute or five? I don't know. Just... bad.
Food: 1
Service: 2
The app was the worst and didn'twork to order I wasted my time and went to burger
Food: 1
Messed up my order three times in a row now. Spent the night by the toilet after last time. Save your stomach, eat somewhere else.
Atmosphere: 1
Food: 1
Service: 1
lol! Surge pricing isn’t going to help that stale bread and dry chicken nuggets tho! Good lord it’s 8 pm on a Thursday not 15 mins to closing time. Joke location, go to the castle pines
Atmosphere: 2
Food: 2
Service: 3
We came in on a Saturday night. Manager was working the register, helping the (elderly) lady in front of us. They were out of something she asked for. He was so professional and sweet to her!Our turn came up and they were out of fries but did have seasoned fries. THEY WERE SO GOOD! once again, manager apologized profusely and he let us know that he is training a whole new kitchen staff.Well our food came out and our burgers were made perfectly! Cheese wasn’t sliding off, tomato and onion was actually ON The burgers.Good job Mr manager on your training and good job on your newly trained staff!
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-thru for breakfast today and wanted to try their 2 for $3 bundle. The lady said they aren't doing that deal anymore and they don't have any biscuits left. Why would they have the sign up and why is it on your menu if you don't have it anymore? No response. I can also order it online and get the same deal. I think the employee must be just lazy and not want to do any work today.
Atmosphere: 2
Food: 1
Service: 1
Manager always being the front man there. Respect
Too much butter on breakfast sandwich for my
Atmosphere: 4
Food: 3
Service: 4
The food was good and the service was fast. They need to bring back the grill chicken sandwich, though.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Jr Bacon Cheeseburger, Wendy’S Baked Potatoes
I hate leaving bad reviews. I wanted to love our local Wendy's, but the fries were not fresh at all and even more disappointing was the chili tasted like it had been sitting around for days. We should have known as we never see many cars in the parking lot or drive through.
Restaurantji Recommends
Greedy with pricing Food is always good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Wendy's Hot & Crispy Fries, Chili, French Fries, Wendy’S Baked Potatoes
A few days after Christmas and there are Peppermint Frosty commercials on television. This Wendy’s location has Peppermint Frosties advertised on their menu board. But they do not have Peppermint Frosties anymore. The two McDonalds, two Chick fil A’s, Sonc, In-N-Out, Shack Shack, etc. are all very, very busy in Castle Rock but this Wendy’s is like a ghost town. It is not hard to figure out why.
Food cold as soon as it came out the window. I guess due to it being winter time idk..
Atmosphere: 1
Food: 1
Service: 1
Do not place a mobile order here unless your willing to wait 20+
Atmosphere: 1
Food: 1
Service: 1
Great food and friendly staff.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Baconator