Z'Abbracci - Pizza, Pasta & Tap House

We went in for a later dinner and had a great experience. The food was delicious and our server was very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball, Arancini Risotto Tots

Pizza is to die for.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

In short: Initial experience of trying to get a table was horrible, server and manager were great and tried very hard to save the experience for us, but in the end the food wasn’t worth it.

We called on a Friday evening to see what the reservations/waitlist situation was and were told by the hostess (Hailey — who was super sweet and awesome!) that it was a 40 minute wait but we could add our names over the phone. So we did. Since we live less than 15 minutes away, I decided to jump in the shower quick. As we’re headed out the door, I notice I missed 2 calls — the first 15 minutes after my initial call to be added to the 40 minute waitlist, and the second 5 minutes after that. I called the restaurant and was told since we didn’t answer the phone, they gave away our table. When I explained I was told it would be a 40 minute wait, not 15, the hostess told us they had a table clearing right now and that they would hold it for us for up to 15 minutes. I told her we were walking out the door and she agreed to hold it. We got there 12 minutes later another server (NOT Hailey, but a small brunette with glasses and an attitude) told us it had been longer than 15 minutes (it most certainly had NOT), she had given our table away, and now it would be a 30 minute wait for a table. Initially we decided to leave and take our business elsewhere (spoiler alert: I wish I had stuck with this decision), but I decided to call the restaurant on our way back to our vehicle and asked for the manager. Chris jumped on the call, I explained to him what happened, and after a brief hold to check out the situation, he told me he had a table for us available immediately and that if we came back, he would meet us at the door personally and take us to our table. This guy is good! He knows how to take care of customers for sure. Our server Jenna was on top of it. She was awesome and super friendly! Despite me telling her I wanted to start from scratch and pretend nothing had happened before us getting seated, she gave us a discount on our first round of drinks and appetizer because had we been sat during our original time, it would have still been during their happy hour specials. She also threw in a free dessert at the end for our troubles. Unnecessary, unexpected, but much appreciated for sure. Chris came by our table a few times during our meal to see how things were and refill beverages. He and Jenna were definitely trying to make up for the initial interaction we had. We got the bruschetta appetizer and it was very good! However, and it really does pain me to say this because I had heard good things about this place and was really looking forward to the food, the entrees just weren’t very good. I got what was supposed to be bolognese but was definitely not bolognese. Instead it was a watery liquid that can best described as an attempt at a ragu — but nothing close to a bolognese. There was no finely diced onions, carrots, or celery at all, and when I say watery, I mean watery. My girlfriend got the mushroom risotto, which had potential to be really good, but for some reason they tossed halved uncooked cherry tomatoes in with it and the acidity completely threw off the flavor. Mixed with the cheese, mushroom, and herbs of the risotto, it tasted like eating dirty gym socks — or at least what I imagine that would taste like. Not to mention the texture of now warmed but raw tomatoes was off putting for sure. In the end, neither of us ate more than half of our meals and while I didn’t take mine in a take-home container, she did because she felt bad, but it went in the garbage as soon as we got home. It wasn’t even worth its waste of space in the refrigerator knowing no one would eat it. We left wishing we had stuck with our initial decision to walk away and find someplace else. Despite Chris and Jenna’s best efforts to save the experience for us, I can’t imagine a reason why I’d ever go back.

Atmosphere: 4

Food: 1

Service: 2

What a cute pizza place. The food is amazing and so is the staff.

Atmosphere: 5

Food: 5

Service: 5

I've been here a few times now and I love this place. It's a small, cozy space with delicious food. The meatballs are my favorite! The pizza and lasagna are tasty as well. There are a couple of TV's at the bar and a few booths tucked away back by the kitchen if you are looking for some quiet/privacy. I'm actually surprised that it's not busier.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Fettuccine Alfredo, Meatball, Sicilian Pizza

Very good pasta and calzones. Fast too.
I assume the pizza would be good as well, but we didn't order one so we don't know.

Atmosphere: 4

Food: 5

Service: 4

Love the risotto

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Parmesan Bites, Fettuccine, Risotto

Z'Abbracci's is spectacular! It's in downtown Castle Rock and the moment you walk in, you feel welcomed and cozy. I have had 5 different meals from there menu and WOW! I have a family members who are difficult to please and expect the best, no problems......ever. my newest favorite is the Calzone, I have been a pizza guy my entire life and thought why get a Calzone when pizza is , well pizza? It's been a week since we ate there and just writing this review has made my mouth water and my jaws clinch up... Mmmmm calzones. Go eat and enjoy then write your review!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tiramisu, Garlic Bread, Bruschetta

Mmmmm the food is ok.
The service is not the best.

Atmosphere: 1

Food: 2

Service: 1

Cute restaurant. Nice ambiance. We will never come back here. Our waitress was rude. She never came and checked on us. We had to ask other servers to refill our water, etc. I ordered the spaghetti and the sauce was literally red water. The spaghetti came with a sausage “link.” First off, it was extremely low quality sausage. Second, it was almost chopped and wasn’t a link at all. See attached picture. I took two bites of my dish and no more, it was gross! My ceaser salad came undressed and we had to ask for dressing. The dressing was supposed to be homemade but my companion said it tasted like mayonnaise. My sister had the calzone and she said it was the worst calzone she’s ever had and consisted of mostly bread. it’s horribly overpriced for what it is.

Atmosphere: 3

Food: 2

Service: 1

We love coming to Z'Abbracci's! Thank y'all for always being so attentive and courteous!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fettuccine Alfredo, Garlic Parmesan Bites, Arancini Risotto Tots, Bruschetta

I've eaten at Z'Abbracci a couple of times and really love the food. Moving to Castle Rock from New York has made it a bit tricky to find good pizza, but Z'Abbracci has been great! The portions are great, the quality is top notch and the atmosphere in the restaurant is really relaxed. So far I've tried a couple of different kinds of pizzas and calzones, and am looking forward to working my way through the rest of the menu!

Atmosphere: 5

Food: 5

Service: 4

Delicious pizza on the patio! What a great spot to enjoy the sights & sounds of Castle Rock! My husband & I enjoyed a bottle of wine & some fabulous food! I highly recommend the risotto tots! Such an unique appetizer! And we will be back for the margarita pizza! The only reason for the 4-star service was that it was not above & beyond, but it was absolutely satisfactory.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Arancini Risotto Tots

I always enjoy Z'Abbracci. Good food and good selection.

Atmosphere: 5

Food: 4

Service: 4

We sat outside with our 3 young boys <5 and had a wonderful meal. Our waitress was available when needed but not overbearing. We got the classic pizza and bruschetta. Both were terrific and very fair prices. Only complaint is no pumpkin beer in October. We will certainly be back.

Kid-friendliness: Outside patio very family friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bruschetta