I've had on and off service issues at this location but tonight warranted a review. It may seem like a small deal, but they gave me 1 single sauce for a 20 pack of McNuggets. Even the 3 sauces that I ordered is not very generous for 20 nuggets - 1 is a slap in the face. Not sure whether the franchise operator is nickel and diming people or the employees are inept.
Katrina Garvin
The best McDonald’s experience I’ve had since my childhood! Keep it up- don’t get rid of the play place- keep the new employees.
Atmosphere: 5
Food: 5
Service: 5
Karen Young
Because I do not want mustard on my burger...I am always pulled out of line to wait to come to the car... Then cold fries, the worst. And if someone behind you with same situation... You have to wait for their order too! I know it is a McDonald's 'thing' now. Worth going elsewhere...
Food: 2
Service: 1
Logan Knudtson
They always find a way to mess up an order, weather it’s order a sweet tea and they make it a unsweet tea, or order an iced coffee light ice and give me a hot coffee. They suck
Atmosphere: 3
Food: 2
Service: 1
nathan blain
This place has the best Dr Pepper. Never tastes mildewy, over carbonated, nor too syrupy. Thank you. Sometime they run out, and it makes sense.
Food: 5
Jason Agin
Consistently bad
Atmosphere: 1
Food: 1
Service: 1
Dave Coming
These guys messed up my mobile order. Second time at this location. S Broadway is much better
Food: 1
Service: 1
Joshua Manzanares
Usually everything is fine but almost any weekend I get breakfast at this location I end up getting a sausage egg and cheese biscuit instead of a bacon egg and cheese biscuit. Someone in my house is happy about the free sausage patty but it's sure not me paying for it
Atmosphere: 4
Food: 5
Service: 3
Mrs Scott
Very slow. Poor customer service. Employee was texting while I sat at the window waiting for my order. Prices easily 30% higher on some meals vs other McDonald's.
Atmosphere: 1
Food: 2
Service: 1
Padgett Ward
Until today, I had never EVER had an employee approach me, at a kiosk, while I’m placing an order and ask if I needed any help. Friends, I’m asking YOU, how many of you, like me, have needed SO MUCH HELP ORDERING at these kiosks yet no one is willing to help?! I’ve even gone to the counter for help ordering and I’ve been ignored…ALOT. Y’all, I’m not invisible. My order matters. My kids are always HANGRY & those kiosks don’t care.
Let me tell you that I nearly fainted on the spot when RAUL ERNESTO asked me if I needed any help ordering. Y’all, this southern mama nearly fell out from shock. He came out from behind the security of the counter and actually chose to see me, talk to me, and to be of assistance. And this wasn’t the last or only time he asked if he could help me or assist in any way. This young man stood out from EVERYONE, at ALL THE MCDONALDS, that I’ve EVER BEEN TO, COLLECTIVELY!!!!!!
Since COVID, everything and everyone are less personal, less interactive and less accessible for services that can bring them more customers. In an effort to cut costs, no price can be put on exceptional service such as this. Please go see RAUL, have a relaxing experience and know that you are in good hands with Mr. ERNESTO in house. (I have zero affiliation with this location or person, I’m just singing his praise because he deserves every syllable). XOXO, P
The play place has been redesigned. Still bigger than other other McDonald's, but my kids were pissed. So that was fun.
Lisa Murphy
Food was fresh and hot and the staff extremely friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Troy Mooney
Got a large meal. Half the frys. Nice. Good job. Trash
Philip JJ Doyle
Havent been to McDonalds in years. Wasnt expecting much. I was blown away by the great service i recieved from Kelly. Informitive nice and friendly. The food came quick was hot and tasted good. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Alex Clinkscales
Been going to the same McD’s for 25+ never had an issue, deserves a little love
I've had on and off service issues at this location but tonight warranted a review. It may seem like a small deal, but they gave me 1 single sauce for a 20 pack of McNuggets. Even the 3 sauces that I ordered is not very generous for 20 nuggets - 1 is a slap in the face. Not sure whether the franchise operator is nickel and diming people or the employees are inept.
The best McDonald’s experience I’ve had since my childhood! Keep it up- don’t get rid of the play place- keep the new employees.
Atmosphere: 5
Food: 5
Service: 5
Because I do not want mustard on my burger...I am always pulled out of line to wait to come to the car... Then cold fries, the worst. And if someone behind you with same situation... You have to wait for their order too! I know it is a McDonald's 'thing' now. Worth going elsewhere...
Food: 2
Service: 1
They always find a way to mess up an order, weather it’s order a sweet tea and they make it a unsweet tea, or order an iced coffee light ice and give me a hot coffee. They suck
Atmosphere: 3
Food: 2
Service: 1
This place has the best Dr Pepper. Never tastes mildewy, over carbonated, nor too syrupy. Thank you. Sometime they run out, and it makes sense.
Food: 5
Consistently bad
Atmosphere: 1
Food: 1
Service: 1
These guys messed up my mobile order. Second time at this location. S Broadway is much better
Food: 1
Service: 1
Usually everything is fine but almost any weekend I get breakfast at this location I end up getting a sausage egg and cheese biscuit instead of a bacon egg and cheese biscuit. Someone in my house is happy about the free sausage patty but it's sure not me paying for it
Atmosphere: 4
Food: 5
Service: 3
Very slow. Poor customer service. Employee was texting while I sat at the window waiting for my order. Prices easily 30% higher on some meals vs other McDonald's.
Atmosphere: 1
Food: 2
Service: 1
Until today, I had never EVER had an employee approach me, at a kiosk, while I’m placing an order and ask if I needed any help. Friends, I’m asking YOU, how many of you, like me, have needed SO MUCH HELP ORDERING at these kiosks yet no one is willing to help?! I’ve even gone to the counter for help ordering and I’ve been ignored…ALOT. Y’all, I’m not invisible. My order matters. My kids are always HANGRY & those kiosks don’t care.
Let me tell you that I nearly fainted on the spot when RAUL ERNESTO asked me if I needed any help ordering. Y’all, this southern mama nearly fell out from shock. He came out from behind the security of the counter and actually chose to see me, talk to me, and to be of assistance. And this wasn’t the last or only time he asked if he could help me or assist in any way. This young man stood out from EVERYONE, at ALL THE MCDONALDS, that I’ve EVER BEEN TO, COLLECTIVELY!!!!!!
Since COVID, everything and everyone are less personal, less interactive and less accessible for services that can bring them more customers. In an effort to cut costs, no price can be put on exceptional service such as this. Please go see RAUL, have a relaxing experience and know that you are in good hands with Mr. ERNESTO in house.
(I have zero affiliation with this location or person, I’m just singing his praise because he deserves every syllable). XOXO, P
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The play place has been redesigned. Still bigger than other other McDonald's, but my kids were pissed. So that was fun.
Food was fresh and hot and the staff extremely friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Got a large meal. Half the frys. Nice. Good job.
Trash
Havent been to McDonalds in years. Wasnt expecting much. I was blown away by the great service i recieved from Kelly. Informitive nice and friendly. The food came quick was hot and tasted good. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Been going to the same McD’s for 25+ never had an issue, deserves a little love
Atmosphere: 5
Food: 5
Service: 5
Loading...