“So earlier this year we got a pizza from this location and it was awful. The service, the pizza, everything was terrible. In the last month, we've gone back twice and it's amazing; absolute turnaround. The pizza is awesome, the staff is super friendly, everything is on time; absolute turnaround! I inquired as to what the difference was and I just found out that it is under new ownership and new management. They know how to run a pizza joint and they certainly have my business!“
“I ordered a Cowboy with some changes. When we received, cooked and began eating, realized there was no spinach. To be fair it was a busy night, and mistakes happen.However - the story changed.I called just to give the shop a heads up about the oversight. The manager on duty answered my call. When I explained the situation and she looked up our order, she immediately took action to make things right. I was not expecting a refund nor replacement, but she wanted to ensure we were happy. Our pizza was remade to specifications in short order in spite of being busy.Well done to the company for empowering your shift managers, and kudos to the manager who took care of us.Thank you!!!“