Auntie Anne's

Worst location I’ve ever been to. When I’ve asked for a pepperoni pretzel they tell me they don’t want to make it. When I’ve gone in to pick from the selection, it’s old pretzels that they dunk in butter. Just don’t go here.

Atmosphere: 1

Food: 1

Service: 1

I understand there was one worker, but service wasn’t good. We had to wait 25+ minutes for our pretzels and once they were handed to us, grease was slipping out & stained my shirt. He didn’t give us a bag until we asked for one but we ordered 4 pretzels, which I think would require a bag. I also ordered 4 dipping sauces of cream cheese but worker gave me 4 caramel sauces. I went back to ask for cream cheese and one of the cream cheeses was open, so I threw it away. I opened the rest, and they all had mold. Atmosphere wasn’t great to me, worker was wearing Nike sandals.

Atmosphere: 1

Food: 1

Service: 1

Auntie Anne's Watermelon Lemonade is such a paragon, a veritable ambrosia that tantalizes the palate with an impeccable symphony of flavors.

Atmosphere: 5

Food: 5

Service: 5

The juxtaposition of the saccharine blue raspberry essence with the zesty, invigorating lemon elixir is nothing short of a gustatory symphony. Each sip is an odyssey, a tantalizing voyage through a labyrinth of flavors that dance upon the palate with unparalleled finesse.

Atmosphere: 5

Food: 5

Service: 5

Terrible experience two male staff members were high as hell wouldn’t even make us pretzels after waiting 30 min for them they just gave us pretzel bites anyway and a charred full pretzel very rude forgot about our order

Atmosphere: 1

Food: 2

Service: 1

The front women and gentlemen were so kind! Service is so fast’ definitely one of the best Auntie Anne’s I have went to! Chapel Hills Mall you have a plus because of them!

Atmosphere: 5

Food: 5

Service: 5

Good service and Lexi was very nice :)

I can't let you make the same mistake I did today. From the looks of other reviews, I'm not alone.My first thought was to ask the person who served up this weak, watered down drink, if they had actually tasted it.Ugh, it was really bad, tartedly, semi-sweet water. It was sad and not what I had been served at previous times visiting this location. They either didn't follow the recipe, or due to shrinkflation the recipe has changed for the worse.I didn't want to cause a scene as my kids don't appreciate it. But even they hated it.$25.76 for 3 shrinkflated pretzels and 3 large lemon waters, save your money for elsewhere. Never again for us.

Atmosphere: 2

Food: 1

Service: 2

Great customer service ant this location inside the mall! Tammy and her team are awesome, and the pretzels are of course delicious!

Food: 5

Service: 5

I came to gets some pretzels right before close and felt a little bad about it but Tammy was supper nice and welcoming!

Atmosphere: 5

Food: 5

Service: 5

This location is looking amazing with the renovation! Even though the exterior is new the personable service and delicious pretzels haven't changed, Tammy is the best! Congrats guys! Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Everyone at this Auntie Anne’s is chill. They are all respectful and courteous and they went out of their way to hook up an order earlier than they could get anything else out! Hit this one if you want some dank pretzels!

Atmosphere: 4

Food: 5

Service: 5

Tammy was so kind helpful a hard worker she a took the time for me to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets, Pretzel Dog, Original Pretzel

Tammy was so kind and amazing. She helped me out and had amazing service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nuggets

Server was very nice, and the food was great :)