A&W Restaurant
3101 W Colorado Ave, Colorado Springs
(719) 636-5031
Recent Reviews
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Great place to stop and have a bite to eat. Excellent customer service and amazing rootbeer of course!
Atmosphere: 5
Food: 5
Service: 5
Went in and waited 10 minutes, couldn't even get served. They were too busy texting on their phone and in the back talking. Pretty sad
Came to get dinner. Was never greeted even after waiting to order after being there for at least 10 minutes. I guess her text was more important. Watched them take a rag pick up fries and put them back in the container.
Atmosphere: 1
Food: 1
Service: 1
In my personal opinion a&w has the best fries.I absolutely love their fries until tonight.
Atmosphere: 2
Food: 1
Service: 3
Love this place, it's nice and cool in there, the food is good and consistent, service has always been good
Nice kids working there, food prepared well.
Atmosphere: 3
Food: 4
Service: 4
Great friendly staff. Delicious Diet Root Beer floats
Atmosphere: 5
Food: 5
Service: 5
Went at a quiet time. Food was fast and fresh. Place was cloean. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
It was food.
Atmosphere: 4
Food: 4
Service: 4
Had high hopes. No A&W in my area for years. Sadly, since then, the quality of the food dropped significantly. No frosted mugs or any mugs like in the picture. Waited 30 minutes for my food! And it was dead! No real reason other than slow employees and overworked management. Of course a health inspector showed up too so the manager was likely additionally distracted. But it’s fast food and there is maybe 5 people in the dining room including us. No excuse for how slow. The woman who ordered behind me ordered a two piece. A TWO PIECE! THATS ALREADY IN THE WARMER! She waited 32 minutes. We’re on vacation so we could wait but a crew of workers walked in and now have to get a refund because 20 minutes later they’ve made no progress on their order.
I talked to the inspector and she’s a private auditor so not municipal or state, but the cluster fk started before she walked in.
Restaurant appeared clean though. More kfc than a&w. Oh well. They say to never meet your heroes. I guess this is a fast food version. Very underwhelming.
Between the crew they refunded and the other two groups who walked out, they lost $100 or more of desperately needed revenue.
Restaurantji Recommends
Rude service, everyone got put in the parking lot to wait on order jn togo line. Got told to go to spot 4 when there is no spot 4. Will never be back.
Good 👍 food quick service knowledgeable employees
The staff here were so much fun and the food was great the moment we got was amazing
The restaurant was very clean and the food was hot and delicious.
We love coming to this location.
Always a very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Onion Rings, French Fries
I ordered one thing and got another. Didn’t check before I drove off! Lesson learned
I tried to call the restaurant before writing a review and the phone is off the hook and stays busy so don't tell people to call. They don't answer.
Service: 1
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