Bloom Ultra Lounge

Wish they had just a couple more food options, but the fondue we had was good. But as a GF girl it was about the only food I could have. The drinks were so pretty and very good, looked almost exactly on all of them like the pictures in the menu. The decorations were also very fun and pretty with all the flowers

Such a cute place, staff were go good to us 💖

One of the best meals I’ve had in a long time. Highly recommend!

The first thing I will say is SERVICE!! It is really refreshing that there are some new faces here. Jennifer has been our server and our bartender. Ive worked service industry and three different states and she is exactly what a Bar needs. Welcoming attitude, makes phenomenal drinks, and Brighten‘s a room. Definitely has won us over to be repeat customers.

Had a poor phone experience with a manager today and left a review about it on their Google page. The owner’s response was the opposite of proper customer service. I read all the other reviews that were 3 or less stars and all the business responses were combative, disregarding, and condescending. A tell-tale sign of a good business is how they respond to negative feedback. Lots of reviews talk about how great the bar tenders and waiters are, but unfortunately the management / owners seem to be way below the standard of good customer service.

Edit: The way customers and potential customers are treated is so important. The reason I left this review was because of the unkind way I was treated on the phone. And clearly the owner’s response speaks volumes. A tell-tale sign of a business’s customer service standards lies in how they respond to negative feedback. I just read the other 3 or less star reviews and the responses the business gave, and it’s consistently combative, disregarding, and condescending. It doesn’t matter how great the employees are when the owners are unkind and have poor customer service views. Perhaps with new management things will improve.

Super disappointed. I’ve been wanting to try Bloom for a long time because their food and drinks look cute and delicious. And the flower aesthetic is something I’m drawn to as well. My birthday is next month and is on a Wednesday. I called and spoke to a manager to ask if they’d consider bringing the karaoke host out on a Wednesday if I’m bringing a group of people into the establishment to celebrate my birthday. She said I would have to pay $300 for the karaoke host. I was confused because I’m not booking a private room and the karaoke will be open to all patrons at the establishment, not just my group? Plus the hundreds of dollars my group would be spending on food and drinks as well? Charging me for the karaoke host just makes no sense. If I’m paying for the karaoke host, it should be private not shared with the public. She then said that having karaoke on a Wednesday might “drive customers away that night that don’t want to go to karaoke”. Lol. Terrible customer service structure. Very very disappointed.

Great drinks, excellent service and good vibes.

Such a cute place. Jenn was a phenomenal waitress. Great personality and host.

Their craft cocktails are really good, and the presentation was delightful. The employees were very friendly. We had dessert as well, the raspberry white chocolate fondue. Yum!
We will definitely be going back!

Cute, dim lit spot. We went here for a late afternoon drink. The hummus platter was tasty and the Harvest (kinda like an Old Fashioned) was delicious!

Atmosphere: 5

Food: 5

Service: 5

Quinton was an excellent bartender. Friendly, informative, and skilled.

The drinks were well crafted and unique. A must visit and try for anyone wanting a one-of-a-kind experience.

Atmosphere: 5

Food: 5

Service: 5

We came here for after work drinks and both cocktails we got were amazing! The bar is very cute with flowers and plants everywhere. I’ll definitely be coming back to try more cocktails!

Atmosphere: 5

Food: 5

Service: 5

I'm really glad we stopped in this place for some cocktails. To me, they were the best ones of the night when we tried a few different places. The only complaint I have as far as drink choices go is that my friend is vegan and almost everything had egg whites in it. I have to admit though -the egg whites were one of the best parts so I get it as to why they have so many like that. The music was just slightly too loud and I know it's a club but it felt louder than most places. Booths were nice. Theme of flowers was carried out throughout and I really like that even the floors had flower petals and pieces in the flooring. Everything else was great and I'd and definitely come back again!

Atmosphere: 5

Food: 5

Service: 5

This place is a hidden gem in the heart of downtown Colorado Springs. A must see spot for specialty drinks, creative food and an amazing vibe

Atmosphere: 5

Food: 5

Service: 5

Nice low key spot to relax and enjoy a drink. Staff was friends and the drinks were really good.

Atmosphere: 5

Food: 5

Service: 5