Pleasantly surprised! All modifications to the Burger where met and nothing was forgotten. The wait was reasonable and the staff even included napkins which is a rarity these days. Yummy, hot, and fresh.
Atmosphere: 3
Food: 4
Service: 4
Christopher Sine
Stopped by for a quick lunch. The on shift crew was amazing, and friendly. All hard working. I hope the owner is taking good care of them
Atmosphere: 5
Food: 5
Service: 5
Adrian Castro
Horrible service very rude manager the chef sucks at cooking worse Carl's jr
Atmosphere: 2
Food: 1
Service: 1
Marlin Tollison
I went in today to grab a few burgers, and after paying for my order I saw a sign on the window just beyond the fountain drink station displaying - buy a Western Bacon single, get another for $1. I went back up to the register and asked since I ordered a Western Bacon single if I might have one added for the discounted price and the young man who was both amiable and professional apologized while explaining I had closed out my order and he was not able to perform the action I requested. While waiting for my order, it reemphasized that in our current climate, much like myself - people are more selective where they spend their money. As a business owner, I immediately jumped on my phone and directed that an email be disseminated to all staff members ASAP to ensure if we have any special pricing - our staff members are to inquire to any qualifying customer to see if they are aware and/or interested in our promotion - taking the time and effort to turn customers into patrons by taking a proactive approach while minimizing any customer frustration or dissapointment. Let us remember it is our customers that allow us to stay in business - shame on us if we forget that, shame on us if we don't put our staff in a position to be successful in generating return patrons - forcing them to apologize after the fact and shame on me if I fail to take advantage of learning situations to better support my staff and customers - consumers will not continue to spend their money in places that fail to appreciate their business or take them for granted. I went ahead and ordered another Western Bacon single, adding another for $1 - allowing it to serve as a reminder and to use as an example to place our staff and business in the best position for success moving forward by showing an appreciation for those coming in to our business as opposed to our competition. My disappointment is not with the young man who took my order, nor to the owner of the establishment or the leadership they rely on to manage this business - they earned an extra $8 this afternoon but very well may have lost any of my future business with the amount of burger establishments in the area - however maybe this situation will assist them in taking the same action it provided me the opportunity with today, and to Isaiah - Thank you for your continued courteousness, empathy and professionalism during my inquiry to your promotion.
Atmosphere: 1
Food: 2
Service: 5
Jake Nolan
Food was not bad. Actually surprised me. Service was unfortunately poor. The employees were cordial, but not well trained. Ordered a sandwich and asked for it to be bread, was charged an extra 3.99 to get it breaded (?). Had to have them refund me and get it grilled to avoid confusion. Most places you can get change to fried for a menial fee ($.50 or so?). Am not planning to return.
Atmosphere: 2
Food: 4
Service: 1
William Wingard
A step above
Atmosphere: 5
Food: 5
Service: 5
Jean Jacobsen
Out of all fast food places, this outranks them all. Has fried, grilled and a variety of items to choose from.
Atmosphere: 5
Food: 5
Service: 5
Sean Sund
Food was hot and done fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
Luis R Cruz Garcia
It is a very clean place, the service is excellent and the employees are fabulous in their work efforts.
Atmosphere: 5
Food: 5
Service: 5
Kirk Slattery
Was just told at the drive through with no one else behind me that I had to pull around to the parking - because it "affects our drive though time". In other words...we don't want corporate to know our actual times. I'll take the inconvenience if I can help you out with your stats. Not.
I have always liked Carl's, but this location will try to scam or bait & switch you out of extra money hoping you don't notice. Today I ordered a "Western Bacon Cheeseburger" in the drive thru. When I got to the window the charge was more than I expected, so I asked about it. The clerk just said it costs $8.18. After I paid and got my food I noticed they gave me and charged me for a double western. I went back and asked why they upped my order, and she said if you don't specify, they give a double. I said I did specify when I ordered a "Western Bacon Cheeseburger! " Be careful and order very specifically!
Atmosphere: 1
Food: 4
Service: 1
Audra Lee
Staff was amazing and the burgers were glorious. Best fries ever ?
Atmosphere: 5
Food: 5
Service: 5
Alan Bellanger
Fast service, unusually friendly staff, and clean restaurant. For fast food, this location really excels.
Atmosphere: 5
Food: 5
Service: 5
Faith Harris
We ordered 2 guacamole bacon burgers at the drive though. We got back home and we had plain, basic cheeseburgers! I checked the receipt, we were charged $12.29 for a guacamole burger. An outrageous price for a basic cheeseburger. The fried zucchini was the best part of the meal, but very disappointed in the burgers we received.
Food: 2
Service: 4
Recommended dishes: Fried Zucchini
Brandon Stogsdill
Jordan provided excellent customer service, she was very professional and a hard worker. Excellent decision having her at cashier making customers feeling welcomed! Jordan also ensured that the food was fresh in which I am very grateful! I'll be coming to this location for now on!
Pleasantly surprised! All modifications to the Burger where met and nothing was forgotten. The wait was reasonable and the staff even included napkins which is a rarity these days. Yummy, hot, and fresh.
Atmosphere: 3
Food: 4
Service: 4
Stopped by for a quick lunch. The on shift crew was amazing, and friendly. All hard working. I hope the owner is taking good care of them
Atmosphere: 5
Food: 5
Service: 5
Horrible service very rude manager the chef sucks at cooking worse Carl's jr
Atmosphere: 2
Food: 1
Service: 1
I went in today to grab a few burgers, and after paying for my order I saw a sign on the window just beyond the fountain drink station displaying - buy a Western Bacon single, get another for $1. I went back up to the register and asked since I ordered a Western Bacon single if I might have one added for the discounted price and the young man who was both amiable and professional apologized while explaining I had closed out my order and he was not able to perform the action I requested. While waiting for my order, it reemphasized that in our current climate, much like myself - people are more selective where they spend their money. As a business owner, I immediately jumped on my phone and directed that an email be disseminated to all staff members ASAP to ensure if we have any special pricing - our staff members are to inquire to any qualifying customer to see if they are aware and/or interested in our promotion - taking the time and effort to turn customers into patrons by taking a proactive approach while minimizing any customer frustration or dissapointment. Let us remember it is our customers that allow us to stay in business - shame on us if we forget that, shame on us if we don't put our staff in a position to be successful in generating return patrons - forcing them to apologize after the fact and shame on me if I fail to take advantage of learning situations to better support my staff and customers - consumers will not continue to spend their money in places that fail to appreciate their business or take them for granted. I went ahead and ordered another Western Bacon single, adding another for $1 - allowing it to serve as a reminder and to use as an example to place our staff and business in the best position for success moving forward by showing an appreciation for those coming in to our business as opposed to our competition. My disappointment is not with the young man who took my order, nor to the owner of the establishment or the leadership they rely on to manage this business - they earned an extra $8 this afternoon but very well may have lost any of my future business with the amount of burger establishments in the area - however maybe this situation will assist them in taking the same action it provided me the opportunity with today, and to Isaiah - Thank you for your continued courteousness, empathy and professionalism during my inquiry to your promotion.
Atmosphere: 1
Food: 2
Service: 5
Food was not bad. Actually surprised me. Service was unfortunately poor. The employees were cordial, but not well trained. Ordered a sandwich and asked for it to be bread, was charged an extra 3.99 to get it breaded (?). Had to have them refund me and get it grilled to avoid confusion. Most places you can get change to fried for a menial fee ($.50 or so?). Am not planning to return.
Atmosphere: 2
Food: 4
Service: 1
A step above
Atmosphere: 5
Food: 5
Service: 5
Out of all fast food places, this outranks them all. Has fried, grilled and a variety of items to choose from.
Atmosphere: 5
Food: 5
Service: 5
Food was hot and done fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger
It is a very clean place, the service is excellent and the employees are fabulous in their work efforts.
Atmosphere: 5
Food: 5
Service: 5
Was just told at the drive through with no one else behind me that I had to pull around to the parking - because it "affects our drive though time". In other words...we don't want corporate to know our actual times. I'll take the inconvenience if I can help you out with your stats. Not.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
I have always liked Carl's, but this location will try to scam or bait & switch you out of extra money hoping you don't notice. Today I ordered a "Western Bacon Cheeseburger" in the drive thru. When I got to the window the charge was more than I expected, so I asked about it. The clerk just said it costs $8.18. After I paid and got my food I noticed they gave me and charged me for a double western. I went back and asked why they upped my order, and she said if you don't specify, they give a double. I said I did specify when I ordered a "Western Bacon Cheeseburger! " Be careful and order very specifically!
Atmosphere: 1
Food: 4
Service: 1
Staff was amazing and the burgers were glorious. Best fries ever ?
Atmosphere: 5
Food: 5
Service: 5
Fast service, unusually friendly staff, and clean restaurant. For fast food, this location really excels.
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 guacamole bacon burgers at the drive though. We got back home and we had plain, basic cheeseburgers! I checked the receipt, we were charged $12.29 for a guacamole burger. An outrageous price for a basic cheeseburger. The fried zucchini was the best part of the meal, but very disappointed in the burgers we received.
Food: 2
Service: 4
Recommended dishes: Fried Zucchini
Jordan provided excellent customer service, she was very professional and a hard worker. Excellent decision having her at cashier making customers feeling welcomed! Jordan also ensured that the food was fresh in which I am very grateful! I'll be coming to this location for now on!
Atmosphere: 5
Food: 5
Service: 5
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