Consistently run out of essential ingredients like rice, beans and chicken. Also notorious for its long lines, long waits and rude managers.
Atmosphere: 2
Food: 1
Service: 1
Donna Vogel
Best Chipotle in Colorado Springs. Food is always fresh and the employees do not skimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Queso Blanco, Burrito Bowl
Desiree Mcmurtrey-perryman
No one greeted us coming in and took 10 minutes for us to be helped. Everything was old and way smaller portions than other locations. And when I asked if they had any fresh steak I got an attitude from the chick. Not worth the money never going back again to that
Atmosphere: 3
Food: 1
Service: 1
andrew smith
Always good ... anywhere in the world.
Atmosphere: 5
Food: 5
Service: 5
Tarah Thornburg
I don’t like leaving negative reviews, but I have just had too many bad experiences at this particular Chipotle. (I’m a lifelong Chipotle lover who eats at various locations on a regular basis.) First, the employees will do anything to not have to cook more barbacoa or steak—even when the container is practically empty or it’s clear that it’s been sitting there for hours. Guac is old and brown. They are super stingy on meat and toppings, and this time there were three soft drinks that were out of order because no one had refilled them.But the thing that irritates me the most is that there is no changing table in the HUGE restroom—which you need a code to access. I’m sorry, but if you have a kids’ menu, you should have a changing table. Period. Never mind that this is a downtown location that’s very family-friendly in general, with the brand new park play structure mere blocks away. Where am I supposed to change my kid when it’s 14 degrees and too cold for car changes? On the bench at the booth, I guess.
Atmosphere: 5
Food: 3
Service: 1
Diana Beatty
Staff very friendly, good ambiance, fast and not busy when I went for lunch. Not stingy in portions.
Atmosphere: 5
Food: 4
Service: 5
Mike Teter
Did a pickup order and found they forgot to include part of the order. Unfortunately it’s a 30 minute drive and there’s no way to get there before they close.No phone number on receipt or Google.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Salad
Kris Fogle
7$ for a kids quesadilla to be delivered and what we got was an orange an apple juice AND A PLAIN TORTILLA. I am LIVID that you would EVER send out a kids meal as a plain tortilla. DONE WITH
Atmosphere: 1
Food: 1
Service: 1
Jules Carson
Excellent little local haunt.
Atmosphere: 5
Food: 5
Service: 5
Carlos Cubas
Really disappointed, the table was dirty, with food there, here, everywhere and I cleaned it up(which is not a problem at all for me) but if the staff is just waiting for the next customer doing pretty much nothing, shouldn't they walk to the dinner room, set it up, have it clean/ready for next customer? Even better if they see a customer doing their job, shouldn't they at least show up and take care of the clean up?
Place needs help bad, you can tell everyone works here has been here 1 week tops, been in line 20 minutes and still waiting.
Tim C.
This is the SLOWEST Chipotle ever. I’m anxiously awaiting for Illegal Pete’s to open across the street. Hopefully, they will be a little faster and alleviate some of the lunchtime burrito lines.Also, app orders actually take way longer than waiting in their absurdly long lines. My app order still wasn’t ready 25 minutes after the pickup time. That’s at least an hour to make a burrito! I ended up cancelling the order because I couldn’t wait anymore. DON’T USE THEIR APP!!! It will not save you any time.
Atmosphere: 4
Food: 4
Service: 1
Lily Conrad
They had no guac and did not tell me before I ordered.
Cole Young
Went here for lunch as I frequent chipotle a few times a week. Ordered a salad and the lettuce was brown. Asked for the dressing and she said she didn’t have any. Got mad after I asked if I could switch to a bowl. Went 75 minutes after they opened and they still didn’t have fajita veggies ready. Whole service counter was covered in scraps and got all over my to go bowl making a mess in my car. Definitely lower standards than other location.
Consistently run out of essential ingredients like rice, beans and chicken. Also notorious for its long lines, long waits and rude managers.
Atmosphere: 2
Food: 1
Service: 1
Best Chipotle in Colorado Springs. Food is always fresh and the employees do not skimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Queso Blanco, Burrito Bowl
No one greeted us coming in and took 10 minutes for us to be helped. Everything was old and way smaller portions than other locations. And when I asked if they had any fresh steak I got an attitude from the chick. Not worth the money never going back again to that
Atmosphere: 3
Food: 1
Service: 1
Always good ... anywhere in the world.
Atmosphere: 5
Food: 5
Service: 5
I don’t like leaving negative reviews, but I have just had too many bad experiences at this particular Chipotle. (I’m a lifelong Chipotle lover who eats at various locations on a regular basis.) First, the employees will do anything to not have to cook more barbacoa or steak—even when the container is practically empty or it’s clear that it’s been sitting there for hours. Guac is old and brown. They are super stingy on meat and toppings, and this time there were three soft drinks that were out of order because no one had refilled them.But the thing that irritates me the most is that there is no changing table in the HUGE restroom—which you need a code to access. I’m sorry, but if you have a kids’ menu, you should have a changing table. Period. Never mind that this is a downtown location that’s very family-friendly in general, with the brand new park play structure mere blocks away. Where am I supposed to change my kid when it’s 14 degrees and too cold for car changes? On the bench at the booth, I guess.
Atmosphere: 5
Food: 3
Service: 1
Staff very friendly, good ambiance, fast and not busy when I went for lunch. Not stingy in portions.
Atmosphere: 5
Food: 4
Service: 5
Did a pickup order and found they forgot to include part of the order. Unfortunately it’s a 30 minute drive and there’s no way to get there before they close.No phone number on receipt or Google.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Salad
7$ for a kids quesadilla to be delivered and what we got was an orange an apple juice AND A PLAIN TORTILLA. I am LIVID that you would EVER send out a kids meal as a plain tortilla. DONE WITH
Atmosphere: 1
Food: 1
Service: 1
Excellent little local haunt.
Atmosphere: 5
Food: 5
Service: 5
Really disappointed, the table was dirty, with food there, here, everywhere and I cleaned it up(which is not a problem at all for me) but if the staff is just waiting for the next customer doing pretty much nothing, shouldn't they walk to the dinner room, set it up, have it clean/ready for next customer? Even better if they see a customer doing their job, shouldn't they at least show up and take care of the clean up?
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
All around
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chips
Place needs help bad, you can tell everyone works here has been here 1 week tops, been in line 20 minutes and still waiting.
This is the SLOWEST Chipotle ever. I’m anxiously awaiting for Illegal Pete’s to open across the street. Hopefully, they will be a little faster and alleviate some of the lunchtime burrito lines.Also, app orders actually take way longer than waiting in their absurdly long lines. My app order still wasn’t ready 25 minutes after the pickup time. That’s at least an hour to make a burrito! I ended up cancelling the order because I couldn’t wait anymore. DON’T USE THEIR APP!!! It will not save you any time.
Atmosphere: 4
Food: 4
Service: 1
They had no guac and did not tell me before I ordered.
Went here for lunch as I frequent chipotle a few times a week. Ordered a salad and the lettuce was brown. Asked for the dressing and she said she didn’t have any. Got mad after I asked if I could switch to a bowl. Went 75 minutes after they opened and they still didn’t have fajita veggies ready. Whole service counter was covered in scraps and got all over my to go bowl making a mess in my car. Definitely lower standards than other location.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Custom Burrito