Coffee and Tea Zone

Unfortunately, this coffee shop was a major letdown. The place smelled like spoiled milk as soon as I walked in. The only coffee option was from old, over-toasted beans(dark), bitter, acidic, and oddly reminiscent of nicotine smells. Nothing tasted fresh, and the only remotely decent option was the tea. Even the boba was old and hard. Definitely not a place I’d return to if you’re looking for quality or freshness.

I absolutely love this place! They people always make my drink well and they are extremely nice and friendly!! Coffee and Tea Zone has a wonderful atmosphere in all their locations I have been to!

Amazing! Decided to try this place with my granddaughter Saturday afternoon around 12. We ordered a pistachio and a strawberry drink with boba. Im not a fan of boba but I would definitely go back to this place! The male employee working (curly brown and blonde hair), was outstanding! Though it was busy, he still found the time to welcome us in and find an interest in the customers! Amazing employee and the drinks were fantastic.

I wish I knew the fella’s name that served me this morning on 2/28. His customer service is always on point! Super friendly, filled with pleasant conversations and he remembered the butter pecan drink that I always get when coming there. He said, “Do you want the usual?” And I haven’t seen him in a month. He also reminded me about my punchcard so that he could stamp it. I truly appreciate his kindness. I have been there in the past and did not always receive the best customer service from the other fellas that worked there. So I truly appreciate this employee.

Their pastries looked good. The coffee was pretty decent. The employees were pleasant. They don't have any power outlets so they definitely don't want you to stay long with any digital devices. Weird and not comfortable furniture... but guess that's the hipster thing?

My kids and I go various places for boba. This place is one of our favorites. The drinks are delicious and the only place my son likes the matcha from (he says it’s powdery from other places). There have been a few times when the boba was a little frozen, but it hasn’t happened in awhile. The male employee with the curly hair makes consistently amazing drinks. Thank you!

Good drinks

Because 0 stars isn’t an option, I wasn’t greeted as I walked in, dude just turned down his music, I ordered an earl gray tea latte and a pumpkin muffin, my tea is *white* and basically just tastes like milky sweet water. When I asked for him to either remake it or give me a new tea bag, he told me he’d have to charge me again.

Definitely won’t be coming back 🤷🏼‍♀️

So I just stopped by and wanted to order small breve + small americano extra shot of espresso the total came out to 13$
I asked her why it’s 13$ she said it’s because the prices are not updated , she will talk to the manager
That’s not legal to put prices and charge something else ,
Well I checked the prices at the website and they’d are same as display she just lied
2$ for americano and 3$ for breve
Like how she counted 13$ for what?

The manager doesn’t know what’s going on at work and she didn’t even want to double check

Atmosphere: 1

Service: 1

Look online for prices before I go in.
And my total came out for almost 14$ when it was supposed to 8$ at most for a breve and Americano.

The worker said that the manager didn't update the prices. Well, the manager has no competence.

Went in and the young man with curly hair and the girl with brown hair were amazing in terms of customer service! I was having trouble deciding and they helped me find all the flavors and it could not have been a more welcoming environment. Drink was amazing as well. Shout out to the young man and woman working behind the counter!

Atmosphere: 5

Food: 5

Service: 5

I came in and got a smoothie with boba the cashier was so rude. I spoke kindly said thank you and please. I use to work customer service and I have never treated any customer like that. It was the young man with curly blonde hair, nose piercing and an attitude problem. They first forgot to give me water and when we asked for the water he rolled his eye, I still told them to have a good day, then I noticed I was given a regular straw so I want able to enjoy my smoothie with boba. I came back in and for a straw and he said nothing at all and aggressively placed the straw on the counter. I will not be going back to this location due to the lack of kindness, manners and basic customer service.
But the smoothie was very good but he also didn’t make it so ..

Service: 1

Look online for prices before I go in.
And my total came out for almost 14$ when it was supposed to 8$ at most for a breve and Americano.

The worker said that the manager didn't update the prices. Well, the manager has no competence.

Disgusting. Service, items, everything. I usually do not leave any reviews unfavorable, but I had to.
Writing this bad review is for the future potential customers. Save yourself money & time by not wasting a single dime there.

Atmosphere: 1

Food: 1

Service: 1

Guy is rolling his eyes at customers. Very bad customer service