My main complaint with this place is it's location. They have a drive through that is poorly placed and it's in a tight corner. Otherwise the food and service are really good. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Johnathan Carlin
Hey y'all, if you clean the ice cream machine and don't wanna make an item someone ordered for delivery, just refund the item instead of making me whatever Haunted castle mad scientist concoction you just put in a cup and sent to me. I don't like that I spent 8 bucks for chocolate syrup sludge mixed with ice ? like here's the moo latte thingy I ordered compared to the photo online. Times are hard I get it. I don't wanna make strangers food at 930vpm either but like. Come on guys ?
Megan Turner
The manager Lindsay was very
Atmosphere: 5
Food: 3
Service: 5
Benjamin Pekarek
Slow service, overpriced ice
Atmosphere: 3
Food: 3
Service: 2
Teagan
Overpriced - I could get double the ice cream for $5 less from BJ's Velvet Freeze... and that was with a coupon! ? I won't be back at full price!!!
Ordering ahead is something that we have all had to get used to or we are still suffering the decline in the service industry post covid. When I am greeted with a smile as I walk in to an establishment, it truly does make any wait seem a bit less grueling. This crew was not the worst that i have experienced lately, but they could use a little crash course on customer service because nobody really wants to see that you are miserable at your place of work. Overall, my experience was great, but it always feels a bit awkward while standing around waiting to be addressed by an employee after a few minutes... Not knowing if anyone else has been helped or who is supposed to be helping the front counter because it doesn't seem like anyone is too busy, but then again... They must be too busy to share a smile or hello? Am I alone on this notion? Does it seem strange to be cheerful these days in age? Where have all of the bubbly personalities gone? To truly find happiness, you must give it away... Smiling is contagious so spread the happy today... You never know how or who you may impact by letting your light shine! That is all. Thanks for reading.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Hot Fudge Sundae, Cheesecake, Oreo Cake, Chili Cheese Dog, Birthday Cake, Strawberry Cheesecake, Banana Split
Really good staff. Foods always hot and done right!
Atmosphere: 5
Food: 5
Service: 5
Latisha Sandoval
Just ate here and the service was horrible. Food was good. However had to wait awhile to be helped then my order was messed up went back in.... again waiting... Guy that was working was nice and helpful. Girl with the green hair rolling her eyes and was very rude
April M.
Great food and desserts, love the Blizzard's and the burgers, chicken baskets isn't big chicken. Clean restaurant and restrooms but have to ask to use the restroom.Parking: Small parking lotKid-friendliness: Has kids menu
Recommended dishes: Pretzels, Hot Fudge Sundae, Banana Split
Qibli Wingsoffire
The drive up window attendant seemed really lazy we ordered four things three of which were drinks we had to request a drink carrier and he didn't seem very
Their drinks have gotten smaller in size
Atmosphere: 3
Food: 3
Service: 3
Small team doing the best they can.
Atmosphere: 3
Food: 3
Service: 3
My main complaint with this place is it's location. They have a drive through that is poorly placed and it's in a tight corner. Otherwise the food and service are really good. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Hey y'all, if you clean the ice cream machine and don't wanna make an item someone ordered for delivery, just refund the item instead of making me whatever Haunted castle mad scientist concoction you just put in a cup and sent to me. I don't like that I spent 8 bucks for chocolate syrup sludge mixed with ice ? like here's the moo latte thingy I ordered compared to the photo online. Times are hard I get it. I don't wanna make strangers food at 930vpm either but like. Come on guys ?
The manager Lindsay was very
Atmosphere: 5
Food: 3
Service: 5
Slow service, overpriced ice
Atmosphere: 3
Food: 3
Service: 2
Overpriced - I could get double the ice cream for $5 less from BJ's Velvet Freeze... and that was with a coupon! ? I won't be back at full price!!!
Atmosphere: 3
Food: 3
Service: 2
Favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard Cheesecake, Cheesecake, Strawberry Cheesecake, Banana Split
Good food good
Atmosphere: 5
Food: 5
Service: 5
Ordering ahead is something that we have all had to get used to or we are still suffering the decline in the service industry post covid. When I am greeted with a smile as I walk in to an establishment, it truly does make any wait seem a bit less grueling. This crew was not the worst that i have experienced lately, but they could use a little crash course on customer service because nobody really wants to see that you are miserable at your place of work. Overall, my experience was great, but it always feels a bit awkward while standing around waiting to be addressed by an employee after a few minutes... Not knowing if anyone else has been helped or who is supposed to be helping the front counter because it doesn't seem like anyone is too busy, but then again... They must be too busy to share a smile or hello? Am I alone on this notion? Does it seem strange to be cheerful these days in age? Where have all of the bubbly personalities gone? To truly find happiness, you must give it away... Smiling is contagious so spread the happy today... You never know how or who you may impact by letting your light shine! That is all. Thanks for reading.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Hot Fudge Sundae, Cheesecake, Oreo Cake, Chili Cheese Dog, Birthday Cake, Strawberry Cheesecake, Banana Split
Restaurantji Recommends
Really good staff. Foods always hot and done right!
Atmosphere: 5
Food: 5
Service: 5
Just ate here and the service was horrible. Food was good. However had to wait awhile to be helped then my order was messed up went back in.... again waiting... Guy that was working was nice and helpful. Girl with the green hair rolling her eyes and was very rude
Great food and desserts, love the Blizzard's and the burgers, chicken baskets isn't big chicken. Clean restaurant and restrooms but have to ask to use the restroom.Parking: Small parking lotKid-friendliness: Has kids menu
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Strawberry, Pretzels, Blizzard, Cheeseburger, Banana Split
Love the dip
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pretzels, Hot Fudge Sundae, Banana Split
The drive up window attendant seemed really lazy we ordered four things three of which were drinks we had to request a drink carrier and he didn't seem very
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Blizzard