Domino's Pizza
9673 Prominent Point Ste 100, Colorado Springs
(719) 434-9996
Recent Reviews
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M Harvey was the most nice customer service representative in ever he was also delivering and too care of me thank you so very much :)
Atmosphere: 5
Food: 5
Service: 5
Dominos, you have the best deals, easiest checkout process, and I love the updates on my order. When I pickup, I love having it brought to my car. And the employees are always so friendly, helpful, and have a great attitude at this location. THANK YOU, Dominos. I have become a regular customer over the last 6+ months or so. Love it! It’s Dominos or Marcos. Always. Continued… I left this review before my pizza arrived and now I’m back to say my delivery driver was a trip! He had such personality and put a smile on my face. And my bacon/chopped tomato, thin crust turned out perfect. 5 stars all round.
Food: 5
Service: 5
Ordered a pizza and they had forgotten a topping. The staff who helped were so nice and apologetic. They promptly made me a new one and offered me a dessert. Customer service is almost non existent now, so I really appreciate how friendly and helpful the staff was! Thank you guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Johnathan (GM) and his team always make sure me and my family are taken care of when we order from this location. Food is consistently on point and always fresh! The staff here is always so helpful and welcoming.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience with the general manager. As soon as we walked in the mood changed and we felt racially profiled. We also overheard him whispering in the back about big black people out front. Extremely unprofessional and not welcoming to those of color.
Atmosphere: 1
Food: 3
Service: 2
50/50 coming here. They usually run late by 30 minutes (carry out only, we never deliver), but they have tons of employees. Sometimes they give NO sauce on pizzas, sometimes WAY too much. No idea why there’s no consistency here, but we like to take risks
This is the best location EVER! The staff here is amazing, courteous, patient and understanding. I accidentally purchased my pizza for pick up at a different location and the guy here not only transferred my order, he also comped my entire meal! For a mistake I made. He wouldn’t even let me pay. He was super humble and just wished me a Good Friday night. I’m still in awe!!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service! Had trouble placing order online. They took care of me at the counter. Thanks Dominos
Atmosphere: 3
Food: 5
Service: 5
The manager was great.. I think his name was Mike..
Atmosphere: 4
Food: 2
Service: 4
Last night we had an unfortunate experience with this particular Dominos. I was going to write a scathing review, but I was impressed with the way the young manager handled the situation.
After two hours of waiting for our pizza to be delivered, I finally just went and picked it up. I was pretty agitated and asked for the manager when I walked in. I saw a young man rapidly working on pizzas and taking care of things and was surprised to learn he was the manager. When I spoke to him, in my agitated tone, he was calm, cool, and collected (not something I would expect from someone of any age that was under that much stress, much less such a young man). That in itself helped diffuse the tension.
While our issue was certainly one that needs to be dealt with, I think the store was in good hands for the most part.
Food: 3
Service: 3
Restaurantji Recommends
Basic pizza, fast and inexpensive
just what you expect
People have been nice inside
Atmosphere: 3
Food: 3
Service: 4
Dominos is usually my favorite chain pizza from a price perspective, but this store is probably the worst.
I've tried it a few times, but this last time was just gross.
I don't know how to describe it, but the pizza tasted old. It was done so quickly that it wouldn't surprise me if it was a mess-up from another order that they reheated. The randomly thrown on sausage also didn't help the case that this was a fresh pizza.
There was so much sauce it overpowered the whole thing and the crust was stale almost. Never had an experience like this.
I threw most of the pizza away.
The new cinnamon bite things are ok, but lacked in flavor because they didn't put enough butter on them for the coating to stick.
Almost $30 bucks. I won't order from here again.
Atmosphere: 4
Food: 1
Service: 4
I had an issue with a previous order and Thayne made sure to address the issue and I greatly appreciate how it was handled.
Atmosphere: 4
Food: 5
Service: 5
Loved getting a different pizza than what I ordered and being told 'maybe next time,' or you can wait another 20 minutes for the correct one. And I tipped them before I saw the pizza. My mistake.
Atmosphere: 3
Food: 4
Service: 1
Three orders in a row, all wrong (and not delivered). Have been offered free pizzas several times to keep their manager from “losing yearly bonus”. Last time they left my kids waiting two hours for pizza. This time the store promised the entire order would be free to make up for it — tonight waited a hour and a half and they “didn’t have an order in for my address”. No pizza, hungry disappointed kids on pizza night. Screw this place. No food, no apology, incompetent management.
Atmosphere: 1
Food: 1
Service: 1
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