Falcon's Bar & Grill

Great place to dine and chill. No tourists and the food was top quality cuisine

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fettuccine Alfredo, Salmon Dinner, French Fries

Service was decent but we got the Jack Daniel’s BBQ burger with fries and it was NOT good. Burger was some frozen meat products and fries were undercooked. Ice cream wasn’t good either.

Atmosphere: 3

Food: 2

Service: 3

Was told that it would be a 45 minute wait for food, we were okay with that and went and sat in the bar. They brought us menus and utensils and then that was the end of our service. No one acknowleged us after that. They walked by us several times but that was it. After a 40 minute wait, no drinks, no water, no food we left, and ordered out. Having it delivered took less time. If you’re staying here, go elsewhere for dinner. Customer service at this restaurant sucks

Atmosphere: 1

Food: 3

Service: 1

Arrived and was told it would take 40-45 minutes for any food we ordered to be served but we could still get drinks. After over 35 minutes of waiting after being seated without even being acknowledged we decided to order out. If you are staying at The Academy go anywhere else in Colorado Springs for dinner!

Atmosphere: 1

Food: 1

Service: 1

When we sat down to order we were surprised by a lack of options in comparison to menu advertised in lobby and online ( all three were different) Kind of a let down, but we were already seated so we ordered. I got the chicken ciabatta sandwich and fries. Unfortunately it tasted like someone was afraid of spices and didn't know what ciabatta ment. Felt like we were paying more for atmosphere. Wait staff were pleasant, proficient, and all around good at their job. Sad the cool wasn't

Atmosphere: 4

Food: 2

Service: 4

Waiter was nice then took off. Food was ra, addressed with the presumably manager. Gentleman had an attitude about the food and only offered some pork chop meal. Pork chop meal came out with sauce that tasted like shrimp cocktail dipping.

Atmosphere: 2

Food: 1

Service: 3

This is a great eatery inside a great hotel! It’s nice to enjoy food and drinks while you can watch your kids swim!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Prime Rib Dip, Got Chocolate Ice Cream, Nachos

Worst Alfredo I have ever had. Not creamy, Almost chunky. Wouldn't feed it my Dog.

Atmosphere: 1

Food: 1

Service: 1

Long time wait my order and the experience is very bad because the prices is other, the restaurant put extra charger price. I don't recomend this restaurant is very bad in all services

Atmosphere: 2

Food: 1

Service: 1

Like to have a restaurant inside a hotel. Always a plus for me. Special if the meal is good.

Parking: Parked by hotel. So parking is good.

Atmosphere: 5

Food: 5

Service: 5

Really good salad bar♥️

Service went here to die. It expired in 2007.

Atmosphere: 1

Food: 3

Service: 2

Really good salad bar♥️

We were in Colorado Springs for vacation. Stayed at the hotel and though we would try this place. We got Pizza with pepperoni and sausage, nachos and wings. The pizza was cold, the sauce tasted like it was from a can and the dough was not any better. The wings were just ok and the nachos followed suit. Went to ask to get it taken off the bill, was ignored as multiple people kept getting served at the bar. Even a customer next to me told the bartender to help me as I have been waiting. I finally get helped and was given a free drink and was promised they would take it off my bill. I asked if they needed my card for the refund, she asked for the last 4 of my card number and then she said "ok, I will void it when we settle the tickets at the end of the night". She didn't write anything down, mind you, it was busy, figured she would forget. As expected, I got charged the full amount and will now have to call to request another refund. They served the breakfast buffet in the morning that is included with the hotel stay. The breakfast was not anything that stood out, the biscuits were cold and dry. The cook didn't even know how to make an over medium egg. it was over cooked. He was using gloves, but he was also on his cell phone and still handling the food. Definitely not going back there.

Atmosphere: 1

Food: 1

Service: 1

Very pleasant

Atmosphere: 4

Food: 4

Service: 5