The Famous Steak House

I have been coming here over the years and the food and service has always been good. I noticed this time that the prices have gone up significantly. We started with wine and the selection of red by the glass was limited. The wedge salads were swimming in dressing and the entries were mediocre. The service was poor (had to get the waiter a couple of times). If you are going to raise your prices sky high you better have excellent food and service.

Our waiter, Jerry was fantastic- and seemed to have the entire menu memorized. He was very experienced helpful timely, and fun. We adored the manager, Ben . I even played a little joke on him, and he went along in the most kind way. Gold star Christian Keesee

We always have the best experience at The Famous! The staff is friendly & impeccable from the moment you walk in. The food is absolutely delicious, the wine selection is superb. The atmosphere is perfectly warm and relaxing. Will always come back for any occasion!

We would normally give this place 5 stars but my husband tried the “Denver” steak for $65 and it was inedible. Not one piece could be eaten. It was basically a chuck roast cooked medium with so much grizzle and tendons going through—a cut like that cannot be sold as a steak. Everything else was fabulous, but never the “Denver” steak again, should not even be on the menu.

The waitress was rude and not personable. My steak was undercooked significantly and was sent back 3 times and was still bleeding and the waitress rolled her eyes everytime I let her know the steak was undercooked.

My family and I went to Famous on a Saturday evening. Although slow service to this point, we kept a positive outlook. Quite an unsettling experience from our waiter beginning with my husband ordering the 6oz filet mignon Wagyu ($90), the waiter came back and said they were out of the filet and asked if he’d like the 6oz Wagyu sirloin ($95) instead which he obliged, then came back again and said they actually did have the filet mignon Wagyu. When the dish came out he cut into it immediately and said this is not Wagyu, even tried two bites to ensure this. At this point we had been there for over an hour and a half so he decided for the sake of time he would eat what he was given. We called the waiter over, told him it was a regular filet which he initially told us it wasn’t and we were wrong, then when shown the meat asked if there was anything he could do, husband said no he’s already into it and will keep it so which the waiter responded “good to know”. When we got the bill we were charged for a Wagyu filet instead of regular filet, and told the server to whom became immediately flustered again said we were wrong and he had checked with the kitchen and would send his manager over in an extremely rude manner. The manager was also initially unhelpful and missed the point that at the time we didn’t think it was malicious, just a mix up between the back and forth of what was out and then wasn’t, and did not offer any customer service solutions. My husband told him it’s a moot point clearly he was missing and to just charge the card, now being there over two hours. Finally he came back and said he charged us for the regular filet, which was all we were looking for. Although rectified I couldn’t believe how the waiter acted about the situation and the initial response of the manager.

Additionally, our friend had a severely undercooked steak that came out very rare instead of the medium she asked for. It took another 20+ minutes to get her steak back and ultimately she boxed it to go and didn’t eat due to the over 2 hours now for service and everyone else was done eating by the time it returned.

I initially thought there was a kitchen mix up but after reading recent reviews I see less than a month ago another user left a review stating they also ordered Wagyu, received a regular cut, then were charged the Wagyu price. I do now think this was a swindler attempt that was caught in the act which is why the demeanor regarding the incident was off and why I am writing this review as a warning. If you are not familiar with Wagyu I would not order it here as you are not likely to get it. Your money is better spent at ocean prime in Denver where the service and Wagyu are impeccable.

Edit after owner response: I appreciate your response but there is no baseless claim about the filet being Wagyu or not due to an initial miscommunication, this claim was based on flavor, texture, and appearance (which 2 other visitors in the last 2 months have said as well). Had the server informed you when we informed him and had the steak cut open for inspection during that time, there would have been some clarity. However, due to the lack of integrity and customer service, he did not escalate the situation appropriately so by the time we spoke with management when the check came out, the steak was gone and we expected to pay the price for what was served. It’d be a different story if I was your only review saying this but sadly I am not, and reading the other two is what made me want to write the review to confirm what they said as well. Do better.

Atmosphere: 1

Food: 1

Service: 1

This was a celebration dinner for our daughter. We love the Famous and dine there 6-8 times per year for 18 years. I typically host a lrage party on 8+ once per year as well. It is normally a fabulous experience that turned in to a very average one. Our server, Brian, only had a few seconds each time he checked in with us, and it was clear he had no interest in staying any longer. We tried to flag him down a few times, but..... We were going to let him know that the lack of service lead to our food being cold and lacking, but again he was not to be found. We left wondering how the Famous had lost a step, and as we came around the corner outside, we found our server and a few other employees outside vaping, ironically, right in front of our car. While we appreciate our car getting great service, we would have much rather had that attention to detail inside the restaurant :) We know you will fix it and we'll be looking forward the next visit :)

I have been here many times . We love to sit at the bar , everyone is super friendly. The last 2 times it seems things are just slipping. The bathrooms are filthy and falling apart. If they are dirty , I just wonder what the kitchen is . Please get back to standards . I would appreciate it .

My wife had the filet and I had the strip steak and they were delicious. Service was good. It was a little noisy the night we were there, but not too bad.

Our server Diana was amazing! Friendly, knowledgeable, and respectful. We enjoyed our experience. The piano was a bonus too. Love it & we'll revisit the next time we come to Colorado Springs.

Our server was amazing, we went here for our 10 year anniversary and they took amazing care of us. The food was impeccable! I had the Filet Mignon and my husband had the Denver Steak. They had a pianist playing. The vibe was amazing. When we visit Colorado Springs we will definitely be back!

The steaks are great. The wine list is very good. Sides are average. DO NOT go for the crème brule'.

One of the best steaks I've had in a while, great stuff not too crazy expensive. Got the ribeye and had some dank cocktails

The reviews for famous steakhouse is misleading. The food was average. I was not bad at all, but it was nothing great,. Based on the reviews on this place, specializing in steak I did expect much better.

Review your bill carefully we had a party of four that ate there on Wednesday night. As I was getting ready to add gratuity, I realized 20% had already been added for large parties. It caught me off guard because I’ve never seen a restaurant that considered for a large party and added their own gratuity like this. Which an actuality was unfortunate for the waiter because I would’ve rounded, and he would’ve ended up with a larger tip.

Atmosphere: 4

Food: 3

Service: 3

The ribeye was perfectly charred, juicy inside, and paired with classic sides that carried just the right richness. Service felt polished but welcoming, and the elegant, old-school steakhouse atmosphere gave the dinner a timeless, confident tone.

Atmosphere: 5

Food: 5

Service: 5