Just not good. Took advantage of the BOGO special through Uber eats. Racked my brain for 10-15 mins trying to figure out why my sandwich is sweet. Soggy is one thing and. I’ll assume responsibility for that. Just not good. Hate wasting food but a sandwich and a half went to waste
Atmosphere: 3
Food: 1
Service: 3
C. Alex Mateos (tripbase)
Phenomenal sandwichesPhenomenal serviceStaff at this location rocks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Billy W
I've never once had an accurate mobile order from this Firehouse. Literally not once. If you're making a mobile order, pick a different store other than the Hanley location.
Atmosphere: 2
Food: 4
Service: 1
Bif 80
Everything is 5 star, I gave it 3 because they never bought back the Hot sauces after COVID, namely the Gator Hammock Swamp Gator that is the best on any sandwich. I used to buy a bottle to take home also. Anyway miss the hot sauce and have only been to a FH twice since they removed them.
Atmosphere: 3
Food: 3
Service: 5
Mark
I am an Uber eats driver. Unfortunately, sometimes people steal the food and when I went into the store a ginger female very irritatingly stated that they would not remake the order and that I was the third driver that came in for it. Of course I'm the third driver because the order is still floating around in the system and the customer still needed to get his food. She was clearly having a bad day and took it out on me and was not helpful with resolving the issue whatsoever. When Uber customer support reached her to inquire about remaking the order, she said that she would not remake it for our customer. I don't know why this lady thinks that she can treat me poorly but this is not okay. I would not recommend ever coming here to spend money. The employees here, especially the red-headed female needs to learn manners and how to resolve issues patiently. I will not be coming here to spend money.
Service: 1
Jason Gilliss
I think that employees should take more initiative.
Atmosphere: 3
Food: 5
Service: 3
Bruce Lee
This new manager name Joe sucks at customer relations. He can't even accommodate a little request like separating the meat from the bread. Get rid of Joe.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: New York Steamer
Justin Saunders
No sweet peppers anymore. No more hot sauces available. This place is now Quiznos…
Atmosphere: 1
Food: 2
Service: 2
Alan Bellanger
You know how the food on the menu looks 10x better than what you receive? Not here. The sandwich I received was a work of art. Turkey Bacon ranch ftw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
B Dub
The turkey bacon ranch is my go to! Great location with amazing staff!
Love their sandwiches! They also have those custom soda machines that have the flavored syrups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Jojo
Big enough to feed two people ?service was great and you get refills!
Atmosphere: 5
Food: 5
Service: 5
Mary Ripley
Paid $18 for a cheese steak sub which had no cheese, onions, or green pepper! Essentially a dry beef sandwich!
Food: 1
John Glaze
This firehouse knows how to make a sandwich a meal! Thanks, guys, and Gals for the great sandwiches. No wonder they made it difficult to get to.Parking: It was a little confusing getting to this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Francheska C.
Well I've never had a bad food experience but today was pretty bad. Took 15 minute just to place an order because the payment system kept shutting down. And over 15 minutes just to get the food I spent half my lunch waiting and ordering. Great food just a bad day.
Just not good. Took advantage of the BOGO special through Uber eats. Racked my brain for 10-15 mins trying to figure out why my sandwich is sweet. Soggy is one thing and. I’ll assume responsibility for that. Just not good. Hate wasting food but a sandwich and a half went to waste
Atmosphere: 3
Food: 1
Service: 3
Phenomenal sandwichesPhenomenal serviceStaff at this location rocks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
I've never once had an accurate mobile order from this Firehouse. Literally not once. If you're making a mobile order, pick a different store other than the Hanley location.
Atmosphere: 2
Food: 4
Service: 1
Everything is 5 star, I gave it 3 because they never bought back the Hot sauces after COVID, namely the Gator Hammock Swamp Gator that is the best on any sandwich. I used to buy a bottle to take home also. Anyway miss the hot sauce and have only been to a FH twice since they removed them.
Atmosphere: 3
Food: 3
Service: 5
I am an Uber eats driver. Unfortunately, sometimes people steal the food and when I went into the store a ginger female very irritatingly stated that they would not remake the order and that I was the third driver that came in for it. Of course I'm the third driver because the order is still floating around in the system and the customer still needed to get his food. She was clearly having a bad day and took it out on me and was not helpful with resolving the issue whatsoever. When Uber customer support reached her to inquire about remaking the order, she said that she would not remake it for our customer. I don't know why this lady thinks that she can treat me poorly but this is not okay. I would not recommend ever coming here to spend money. The employees here, especially the red-headed female needs to learn manners and how to resolve issues patiently. I will not be coming here to spend money.
Service: 1
I think that employees should take more initiative.
Atmosphere: 3
Food: 5
Service: 3
This new manager name Joe sucks at customer relations. He can't even accommodate a little request like separating the meat from the bread. Get rid of Joe.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: New York Steamer
No sweet peppers anymore. No more hot sauces available. This place is now Quiznos…
Atmosphere: 1
Food: 2
Service: 2
You know how the food on the menu looks 10x better than what you receive? Not here. The sandwich I received was a work of art. Turkey Bacon ranch ftw.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
The turkey bacon ranch is my go to! Great location with amazing staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Restaurantji Recommends
Love their sandwiches! They also have those custom soda machines that have the flavored syrups.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Big enough to feed two people ?service was great and you get refills!
Atmosphere: 5
Food: 5
Service: 5
Paid $18 for a cheese steak sub which had no cheese, onions, or green pepper! Essentially a dry beef sandwich!
Food: 1
This firehouse knows how to make a sandwich a meal! Thanks, guys, and Gals for the great sandwiches. No wonder they made it difficult to get to.Parking: It was a little confusing getting to this place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch
Well I've never had a bad food experience but today was pretty bad. Took 15 minute just to place an order because the payment system kept shutting down. And over 15 minutes just to get the food I spent half my lunch waiting and ordering. Great food just a bad day.