Freddy's Frozen Custard & Steakburgers

This location needs a good scrubbing. Food is good, but the lack of hygiene makes one wonder about the kitchen...

Atmosphere: 1

Food: 5

Service: 5

Had a great experience at Freddy’s tonight. We hadn’t been here in awhile as there were some new burger places that had opened up nearby that we wanted to try. But coming back here reminded me as to how much we like this place. Great food and Erick provided great service to us!

Atmosphere: 5

Food: 5

Service: 5

Thought we would give freddys a try after not having it for months. Our order was wrong for the kids the milk shake was watery and the chili fries were a disgrace I hope that in n out puts them out of business.

Food: 1

Recommended dishes: Chicken Tenders, Burger, Chili Cheese Fries

Amazing! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Friendly staff, fast service, good food, but the dining area could definitely have used attention when the restaurant had almost no customers in it at that time. Definitely not so clean and the tables weren't wiped.

Atmosphere: 3

Food: 5

Service: 4

The top bun on my burger today was smashed flat and greasy! The burger tasted good, though, without the top bun. I will probably give this restaurant another try sometime in the future.

Atmosphere: 5

Food: 3

Service: 5

Lost a customer...

We had tried Freddie's a while ago and had to stop eating here because the food was so salty we couldn't take it. Tried it again just now. Ordered several things including chicken strips, a grilled chicken sandwich, a patty melt, a burger and chili dog with fries as a To go order. They left out the chicken tenders completely, put in 2 grilled chicken sandwiches, neither of which was cooked all the way through. Chicken shouldn't be gooey. The chili dog was not supposed to have onions and they were all over it. Even the ketchup tasted off like it was soured. The guy behind the counter was nice but the food was garbage that we spent 68 dollars on.

Atmosphere: 3

Food: 1

Service: 3

Went to the drive-through, waited 20 minutes for the food, not greeted at the window when pulled up not thank you for the wait very unfriendly staff

Atmosphere: 1

Food: 4

Service: 1

Food was good they were just short staff so food was going to take longer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries

Freddy's is among my favorite places to eat, out of the 3 locations I've visited in Colorado springs I'm extremely glad the Garden of the Gods location wasn't my first impression. Waited nearly 30 minutes for a rather basic order, when the order finally arrived everything from the fryer was nasty and very dark in color, fryers need filtered and fresh oil need badly. Kitchen is a disaster area for all the customers to see, and no motivation from employees currently on duty. This is my first and quite likely last visit to this location, the one off south academy and the one off Interquest parkway are light-years ahead of this location.

Atmosphere: 2

Food: 1

Service: 1

Food is great

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Freddy's Original Steakburger

Good for fast food. They 50's style decor is fun for the kids. The young staff is always helpful and nice.

Kid-friendliness: Fun atmosphere

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Freddy's Original Steakburger, French Fries, Hot Dog, Chili, Burger

I got scammed by this Freddy's. They gave me the wrong order and when I called they said they couldn't give refunds. I talked to the district manager both on the phone and over email and she said she'd send me comp cards but never did. I have never had such a terrible encounter with a dishonest fast food place.

Atmosphere: 1

Food: 1

Service: 1

Ordered a Double bacon combo, a double steak & a small custard for pick up. A worker had to make the drink for the combo & I should have looked in the bag because I also didn't receive the fries. The staff looked fully baked & while I'm all for smoking weed, if you can't do something as simple as fast food stoned, may need to quit 1.

Atmosphere: 1

Food: 3

Service: 1

Order ID: AAA4DMF6AJB8
9:13pm
By far one of the most unpleasant experience at this location. Connor (the guy that took my order was great) but the girl that took over the drive through window needs to know when to laugh and when not to laugh. I was handed my drinks in this flimsy drink carrier ( 3 large drinks + shake), and it literally RIPPED in my hands. Got soda all over my seats and middle console. I waved the girl down, she came to the window I had told her what happened and asked for napkins, she proceeded TO LAUGH. LIKE WUT is so funny about soda being all over my vehicle!? I was sitting in the drive through for more than 10 minutes waiting for my food, I didn’t complain I just assumed they were making the fries and food fresh. NOPE. The fries were colder than my shake & they literally forgot to add the third fry?! Like how?! Retrain your employees.

Atmosphere: 1

Food: 1

Service: 1