Jack In The Box

3654 Austin Bluffs Pkwy, Colorado Springs
(719) 900-5990

Recent Reviews

Sort by
Shannon Warner

The tortilla on my wrap was so dry it ripped and the contents spilled out. I asked for sauce and the employee threw it on the counter instead of handing it to me. No ice in the Coke machine even though they weren't busy. Store was clean, at the very least.

Billy Jones

Tried to pop in on my and get a sandwich. Staffed seemed uninterested in helping. Even though there didn't appear to be many people in the store, I waited 15 minutes for my one sandwich. I finally realized they were going to make me late for work, so I said I needed a refund and needed to go. Staff gave me an attitude and said it was back there waiting but they'd had no time to wrap it. Not worth it, go anywhere else

Rockin Robin

Always filthy inside. Always the longest wait of your life. I swear they are trying to close down with the way this location is run. The worst.

Floating Goose

The best time to eat Fast Food is when they have a new Promo item, the burgers will be bigger and cooked better

Brenda vargas

Drove threw fast good thank you

Food: 5

Service: 5

Dorrinda Archuleta

i tried to go in there tonight to order food and not only wouldn’t they let me order and it was thirty minutes before 8 but wouldn’t let me order you have ur kids making out in the lobby and by your kitchen ur kid staff who is watching these teenagers why is it them making out was more impressive then my food i will never come here again

Atmosphere: 1

Service: 1

Lena

I didn't eat, but i did get the Boba tea. It was after 1, 1 person waiting for their food and I still had to wait. They seemed to be a bit overwhelmed in the drive-through.

Atmosphere: 4

Service: 3

Kyle Decker

The food is average but the staff are friendly and always have smiles! Kudos to the management for enforcing customer service standards. The majority of the region does not.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Tiny Tacos

Darlene Delgado

Restaurant is open but will not assist delivery orders. Doors are locked. You call and it goes to voicemail yet they have their phone literally in hand. Drive thru they aren’t helping either.

Service: 1

Charyn D

Just wanted to kill a few minutes while waiting for a prescription to get filled at King Soopers, so stopped here to get a snack. Ordered onion rings, curly fries and a medium drink. It was like $13 and I only got like 5 onion rings! Fries weren’t impressive either. What a disappointment, I won’t be doing that again. Total waste of money.

Atmosphere: 3

Food: 3

Service: 4

Jessica B

Everything was hot and fresh!!

Atmosphere: 5

Food: 5

Service: 5

Tasha Mclaughlin

The girl with the waist length braids freely swinging all over the kitchen no net no hair tied back certainly needs some training in customer service.

Service: 1

Debbie Vaught

Ordered value drink, $1.79, and rang up for small, $2.79. Drink was on the menu, but two different employees could not find the correct key to push. Really had to push for the refund. It should not have to be that hard.

Has now been three days, the "refund" that they supposedly put in, has never materialized. I had to stand there at the counter and wait for them to finally address the issue, and it turns out it was again a lie. Been going to Jack in the box since early 70's. I think you may have lost another customer due to poor customer service.

Parking: Employees all parking right in front of the door. So customers have to park further away. Any job that I ever worked that had walk in customers, we had to park at the back of the lot, so customers had as easy access as possible.

Service: 1

Recommended dishes: Two Tacos

Ray Carr

The employees are completely out of alignment. They have no organization or leadership. They are tearing apart and repackaging food right at the bagging station. Never in my life have I been so nervous about eating food. This store need to be thoroughly cleaned and restaffed

Atmosphere: 1

Food: 1

Service: 1

Tony Brix

Amazing breakfast food

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Onion Rings, Breakfast Sandwich

Loading...