Jimmy John's

389 E Fillmore St, Colorado Springs
(719) 633-7827

Recent Reviews

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jocelyn gums

Store never payed me my last check for employment. I called and a manager told me that he could not help when I got upset and told them I would call the labor board, then manager Susanne claimed I was being belligerent…. Terrible management would not recommend working at the store or buying food from the store.

Ethan Wood

Great service!

Atmosphere: 5

Food: 5

Service: 5

Derek Jordan

Great experience here today! Staff was helpful, friendly, and invited me to come back. I've always have a great experience with the food and Staff at this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hunter Meal

B Dub

I have used this location many times and have always had a great experience! Pleasant staff and always consistent food, thanks!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Tom, Beach Club, Regular Jimmy Chips

Marshall Clayton

The restaurant was clean. The food was delicious and fresh and the service was quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Sub

Jessica Beyer

This location is consistently making sandwiches incorrectly. I’ll get all the way home and realize the sandwich is wrong and can’t eat it.
Last week I visited this location and since the employee didn’t repeat my order back to me, I double checked once I got to the window that they had the request correct. I decided to pull over and check before driving home and it was wrong, of course. I drove back through and let them know, they remade the sandwich but Sandra had the worst attitude and customer service about the experience. While at the window, she didn’t even say a word to me, handed me the new sandwich and walked off.
It’s really not a huge deal to make an error and forget a customization, but the attitude is not cool. Highly disappointing.

Atmosphere: 1

Food: 1

Service: 1

Juliet Roxannah

Nasty food handling. The woman wore the same gloves to handle the food, handle the cash register, handle her ear piece/head set, pick up things she dropped on the floor, then make sandwiches again. She was smoothing out the cheese with her gross gloves. Her gloves looked dirty on top. There was a box of gloves on the counter but she never changed her gloves.

Candy

Had not been to Jimmy John's in awhile so I thought I would give them a try again.
Big mistake.
Ordered the tuna salad unwich.
Paid more than $10 for it(with tax). I had to eat more than half of it before I even got any tuna salad. More shredded lettuce than anything else throughout with one slice each of cucumber and tomato. Very sad.
I'll remember this experience and won't be back. I'll make sure everyone I know knows about my experience as well.

Food: 1

Service: 2

Denise

We ordered over an hour ago. Never got our food and then they hung up on me when I told the complaint at the yard spending our money. But I wouldn't eat there again or order from there again. Just because they hung up on me

Service: 1

Jarrod Thomson

Slow and incompetent at this location.

Service: 1

Pamela Carpenter

Ordered delivery....got half my order....was promised that they would come back with rest of order....they did not but would not issue a refund...I call that theft.

Erin Michelle

Angelo!!! Angelo was so amazing to me and my friend tonight. We absolutely wanted Jimmy John's, and we rolled up at 8:39 pm, we wanted two turkey toms, but the bread was still in the oven and had 20 minutes left. He offered smaller equivalents of the same sandwich to make up for it and I asked if we could wait until the bread is done in the oven. He said "absolutely" and made it happen. Please watch this man!!! He would be an amazing manager if he is not already. Recognize him!! It was the best service I have EVER received at Jimmy John's. And it was made freaky fast.

Danielle Rowe-snowberger

Angelo and Jack were great!!. Thank u so much Angelo for fixing my order and Jack for whipping it up quick. Angelo is always super delightful and always make sure u leave happy!!!!!

Atmosphere: 4

Food: 4

Service: 5

April M.

Nice and clean place, nice and friendly service, definitely recommend cheba hut subs theirs are better.

Kid-friendliness: Has kids menu

Atmosphere: 5

Food: 3

Service: 5

Vanessa Haase

Angelo and Jose were great tonight. Made an order online when my husband got there to pick it up the sandwiches fell and they remade them for us with no questions asked. Great attitudes even when a mistake happens. We will be back! Thank you guys for the fast and amazing service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub

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