Jimmy John's
4290 N Academy Blvd, Colorado Springs
(719) 591-7827
Recent Reviews
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Added onions to a sandwich that didn’t even have onions as one of ingredients and has refused to refund my money or have a manager follow up with me.
Very good people. Very good service. The sandwiches are stupendous!
There was two young girls working tonight and I was amazed on how hard they were working in order to keep their customer satisfied I give those two young ladies an a+keep up the good work July 2nd 2025 around 8:00 p.m.
Diana always gives stellar service! She always has a smile, and needs a raise!! Maybe two!
Great place to eat for a family Dinner
They’re just ridiculously slow. I’ve never waited so long for Jimmy John’s in my life. Nice but I’ll take speed over a smile any day. Or lose the Freaky Fresh slogan. Sorry.
If you want to wait 40 minutes for your order, go here.
By far the best Jimmy John’s in town! The employees are always smiling, patient, helpful, and their energy makes your day just that much brighter! I am a frequent customer and I appreciate all the employees positive attitudes and making the best sandwiches! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Service was very good, just don't like the sandwich very much. They serve very cold sandwiches. I prefer subway
Atmosphere: 5
Food: 1
Service: 5
Awesome service & a photo worthy sandwich… I have been to this location a few times & it’s always clean, staff is always friendly, and the food is always good. However, today there seemed to be a little extra pride put into the sandwich with everything spaced out just right. It was my birthday sandwich so it was fitting. Thank you so much Drew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 14 Bootlegger Club
Restaurantji Recommends
I didn’t get their names but two lovely male employees took care of my online order in an efficient manner and had wonderful customer service! Will most definitely be back to this jimmy johns!
Service: 5
I've always enjoyed Jimmy John's, and I don't normally leave reviews for anything, but my sandwich today was ABSOLUTELY STELLAR! I got the Italian night club, but I added chicken and Parmesan and OMG it is absolutely incredible. 12/10 would definitely recommend. And if you like potato salad, definitely give JJ's a try. The perfect mix of sweet and savory.
Atmosphere: 5
Food: 5
Service: 5
My unwhich was delicious! Made exactly how I asked
Atmosphere: 5
Food: 5
Service: 5
2 hours! 2 hours it took to deliver our sandwiches. They were soggy and not freaky fast. Had we known it was going to take 2 hours, we would have made other plans. Seems like we are not the only ones who are disappointed with this franchise.
Food: 1
Service: 1
I ordered at 5:38 pm. I was told that my order would be at my house 1.5 miles away at 6:04pm. At 6:18 pm I called THE FIRST TIME. I was told it would be there shortly as they were delivering it now. At 6:38pm I called because the order of 2 sandwiches and a drink and chips was STILL NOT HERE. I talked to Isabella the night manager both times. She was quite unhelpful and rude. She ended refunding my order but I had to call again at 7:00 pm. I think if I'm paying a delivery fee plus a $5 delivery tip then I should get my food in a timely manner. This could all have been avoided had Isabella just said that they were busy and to not expect the delivery after 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
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