Jimmy John's
3604 Hartsel Dr # A, Colorado Springs
(719) 599-4206
Recent Reviews
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Management of this location should be ashamed. One person working? Alone? And your drivers should not take up front row spots making it hard for paying, in-person customers to find parking. Stop caring to lazy people who can't get off the couch. Get your act together.
Hours are incorrect. We just stopped at 8:25, website says 9, and they had the doors closed and the lights off.
Atmosphere: 3
Food: 4
Service: 2
Yo this place skimps on the meat so hard like 1oz of chicken .. there’s a giant hole of nothing just bread
Atmosphere: 1
Food: 1
Service: 1
We ordered a ton of sandwiches to work today for everyone (about 20 sandwiches). Dante delivered them. Super personable and fast!! Definitely ordering again. Hopefully he does the delivery again!
Atmosphere: 5
Food: 5
Service: 5
This review is for the management team. Lunch rush is never the time for a meeting. If it starts slow and you begin a meeting, end it when a line forms and tickets stack on the rail. Both for optics and efficiency, seeing a GM, a DM, and another employee stay seated while rush happens is terrible.
Atmosphere: 5
Food: 5
Service: 1
Never ordering from here again. I was charged for an extra sandwich I didn’t even ask for, which threw off my account and screwed me on my auto appointment to get my car fixed and then they made me run my card again for the correct order I should have had in the first place!!!
Atmosphere: 3
Food: 3
Service: 1
Hey everyone! Attention please.
I was in today first time. I am so impressed. I love(!) this place and JOSEPH and KATIE!!
(I called to verify who made my order.)
My order was ready before I got to the register. EVERYONE was so kind, sweet and helpful. You ALL deserve a raise.
It was delicious. You are all great.
Thank you for being so extremely exemplary.
Now all you customers out there, jump off the fence and tell them Ranchie sent you. I hope you enjoy as much as I did 😉
P.S. try the kickin ranch instead of Mayo for a taste delight.
P.P.S I’m serious about the raise
Free smells!
Always come here after work and am never disappointed always have a good attitude inside
The food is usually good, and the store is always clean. However, the staff needs to learn what customer service means and learn how to use their manners. I go here often and so far only the younger blond lady seems happy to be there. The other staff never greets me, never smiles and act like it is an inconvenience for me to be there. Also a bit of advice, don't argue with your customers because no customers equals no business, and no business equals no job. I only go to this location because it is close to my house, but with how the staff is, I might start looking elsewhere for my sandwich fix.
Restaurantji Recommends
I always enjoy a good lunch at this location. The staff are freaky fast but also freaky accurate. Always a welcoming and chill environment. Love all Jimmy John's but this location is my favorite!
I’m addicted to JJ’s and this team never does me wrong on the sammies. It’s at least once a week sometimes that I order the Vito or Turkey Tom and it only gets better and better. I’ll never order a Sammy from anywhere else😍
Atmosphere: 5
Food: 5
Service: 5
Rick and Daylen were great. They always provide wonderful customer service and do great at taking customizations with a positive attitude. I will keep coming back because of them. Thanks again y’all!
Atmosphere: 5
Food: 5
Service: 5
Standard Sandwich. I do love the veggie. That's my go to when I order here.
Atmosphere: 3
Food: 4
Service: 4
Ordered take out from this sub place because I did not feel like cooking today. I ordered the 8 oz Hunter’s sub on french bread and my husband had the 8 oz ham & cheese sub. I like their subs because they put a lot of meat on them. Some places are stingy with their meat but not this sub place. Highly recommend this sub place!
Atmosphere: 5
Food: 5
Service: 5
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