Had a bit of a problem with the online ordering (I blame corporate) and the staff made it right.
Service: 5
Sarah Nizzi
I'll tell you what... I've had a long, exhausting day taking care of my mom and I stopped here because I didn't want to drive around trying to find food. Roxanne, the shift leader, is one of the best customer service experiences I've ever had. She is so pleasant and professional and helpful. Thank you for making my day easier
Atmosphere: 5
Food: 5
Service: 5
LIVE.LOVE. LIGHT
Because of Roxanne friendly, kind and amazing customer service, my husband and I will come here whenever we are craving KFC. Thank you Roxanne for all your bright beautiful smiles, kindness and great service. God bless you. Yes, that’s great great
Atmosphere: 5
Food: 5
Service: 5
Charlton McCowan
The shift leader Roxanne and the rest of the staff are always friendly and do a great job with our food!
Atmosphere: 5
Food: 5
Service: 5
Jeannine Zaiger
Roxanne was so sweet and attentive, keeping the store so clean l. So friendly and nice
Food: 4
Service: 5
Vy Hạ
I recently ordered chicken from KFC and was extremely disappointed with the quality. The chicken tasted old, and the meat was dry and unappetizing. It lacked the usual flavor and freshness you'd expect from KFC. Unfortunately, it was so bad that I ended up throwing the entire order in the trash. Definitely not the experience I was expecting, and I won’t be returning to this location anytime soon.
Food: 1
Service: 1
Brandon Platero
High schooler in the front is playing her own music and running to her boyfriend and is just sitting talking to her bf instead of helping getting orders out. +20 mins for 2 large fries
Atmosphere: 1
Food: 1
Service: 1
lesley taufer
They don't have extra crispy chicken, nor wings nor a lot of other Kfried items that are at other Kfrieds.
Atmosphere: 3
Food: 4
Service: 5
Shiny Spinda
Edit: Forgot to mention the woman, Roxanne, was incredibly genuine and hospitable during our wait for our food. Thank you so very much!
Genuinely enjoy the service and food here. Have never had an issue! Food is fresh, employees are nice. Will keep coming back. (:
Atmosphere: 5
Food: 5
Service: 5
Max Zumwalt
Chicken was extremely dry but the skin was soggy.
The cashier didn’t look up from her phone (Snapchat) once while taking the order and immediately grabbed food after being on her phone
The service was great and the food was nice and hot and tasted delicious everyone was absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Sebastian Garcia
Ordered food about $50 worth for a mild get together. just got biscuits... And just two at that.. do better
Atmosphere: 1
Food: 1
Service: 1
Ginni M
My order was wrong even though I repeated my request twice after paying. I ordered all 4 pieces to be legs/drumsticks. I received 1 drumstick, 1 thigh, 1 very tiny piece of wing which my kids won’t touch and 1 breast. This was a waste of time and money. With only 1 leg being eaten by my 2 year old. The thigh is too fatty, the tiny wing, both of which no one touched. I took the fried part off the breast before I ate that the next day but I was buying so the babysitter could just give it to my 2 kids. The worst part was there was so much grease/oil, it leaked out of the box “, the paper bag and left an oil stain on my car seat. The reason I order all legs is because my kids won’t touch anything else. A year ago, the chicken pieces were large and that made it a great deal so I was ordering KFC at least twice a week. But since the $5 menu appeared sometime earlier this year, the chicken legs are small and looks deformed as if someone took a section off to make chicken tenders. Every time I have ordered drumsticks, it has one side missing. I believe to compensate for the $5 menu, KFC now buys much smaller sized chicken. Although I’m not sure why the legs are always missing a side on the legs. It’s every single time! I’ve tried the Tuesday 8 legs for $10 and it is not a good deal because 2 drumsticks now equals 1 large chicken legs prior to the $5 menu. One leg used to fill up my then 3 year old. Now, 7 months later she eats 2-3 legs n still isn’t satisfied. The wing measured about 2”. I’ve never seen anything so small and ridiculous. I can see back into the kitchen from the register and it always looks chaotic. The floor is dirty. The cashier was very nice but there’s a back up of customers waiting for their order. A person who brought out an order and knocked over a cup of Mountain Dew. So there were a lot of people standing near the pickup area n one of the worker had to stop n mop up the floor and wipe off the counter top and side of the counter top. There has to be a better reason to go to Woodmen location but there no longer is a reason to eat at KFC. It used to be the chicken pieces were large but with small pieces of chicken this is no longer a place of value. I switched from Popeyes to KFC 2 years ago. Now I’m switching back to Popeyes.
Atmosphere: 2
Food: 1
Service: 3
M B
I don't usually go to this KFC. They seem to keep changing the menu. I wanted some chicken tenders so looking at the menu without my glasses, I saw tenders up there. I go to order a 5 pc tenders, just the tenders. I was told they only had 3 and 8 pc the other ones listed on the menu above the counter were combos. I asked her why they didn't have just tenders listed on the menu. She didn't know. I left and I won't be eating from there again.
Jared Simoneau
Worst location ever. Complete incompetence. Filthy store. Poor service. Took over 30 mins for a famous bowl, missed my lunch. Had no time to enjoy my food. They refused to cancel or refund my order. Support ridiculous.
Had a bit of a problem with the online ordering (I blame corporate) and the staff made it right.
Service: 5
I'll tell you what... I've had a long, exhausting day taking care of my mom and I stopped here because I didn't want to drive around trying to find food. Roxanne, the shift leader, is one of the best customer service experiences I've ever had. She is so pleasant and professional and helpful. Thank you for making my day easier
Atmosphere: 5
Food: 5
Service: 5
Because of Roxanne friendly, kind and amazing customer service, my husband and I will come here whenever we are craving KFC.
Thank you Roxanne for all your bright beautiful smiles, kindness and great service. God bless you. Yes, that’s great great
Atmosphere: 5
Food: 5
Service: 5
The shift leader Roxanne and the rest of the staff are always friendly and do a great job with our food!
Atmosphere: 5
Food: 5
Service: 5
Roxanne was so sweet and attentive, keeping the store so clean l. So friendly and nice
Food: 4
Service: 5
I recently ordered chicken from KFC and was extremely disappointed with the quality. The chicken tasted old, and the meat was dry and unappetizing. It lacked the usual flavor and freshness you'd expect from KFC. Unfortunately, it was so bad that I ended up throwing the entire order in the trash. Definitely not the experience I was expecting, and I won’t be returning to this location anytime soon.
Food: 1
Service: 1
High schooler in the front is playing her own music and running to her boyfriend and is just sitting talking to her bf instead of helping getting orders out. +20 mins for 2 large fries
Atmosphere: 1
Food: 1
Service: 1
They don't have extra crispy chicken, nor wings nor a lot of other Kfried items that are at other Kfrieds.
Atmosphere: 3
Food: 4
Service: 5
Edit: Forgot to mention the woman, Roxanne, was incredibly genuine and hospitable during our wait for our food. Thank you so very much!
Genuinely enjoy the service and food here. Have never had an issue! Food is fresh, employees are nice. Will keep coming back. (:
Atmosphere: 5
Food: 5
Service: 5
Chicken was extremely dry but the skin was soggy.
The cashier didn’t look up from her phone (Snapchat) once while taking the order and immediately grabbed food after being on her phone
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was great and the food was nice and hot and tasted delicious everyone was absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Ordered food about $50 worth for a mild get together. just got biscuits... And just two at that.. do better
Atmosphere: 1
Food: 1
Service: 1
My order was wrong even though I repeated my request twice after paying. I ordered all 4 pieces to be legs/drumsticks. I received 1 drumstick, 1 thigh, 1 very tiny piece of wing which my kids won’t touch and 1 breast. This was a waste of time and money. With only 1 leg being eaten by my 2 year old. The thigh is too fatty, the tiny wing, both of which no one touched. I took the fried part off the breast before I ate that the next day but I was buying so the babysitter could just give it to my 2 kids. The worst part was there was so much grease/oil, it leaked out of the box “, the paper bag and left an oil stain on my car seat. The reason I order all legs is because my kids won’t touch anything else. A year ago, the chicken pieces were large and that made it a great deal so I was ordering KFC at least twice a week. But since the $5 menu appeared sometime earlier this year, the chicken legs are small and looks deformed as if someone took a section off to make chicken tenders. Every time I have ordered drumsticks, it has one side missing. I believe to compensate for the $5 menu, KFC now buys much smaller sized chicken. Although I’m not sure why the legs are always missing a side on the legs. It’s every single time! I’ve tried the Tuesday 8 legs for $10 and it is not a good deal because 2 drumsticks now equals 1 large chicken legs prior to the $5 menu. One leg used to fill up my then 3 year old. Now, 7 months later she eats 2-3 legs n still isn’t satisfied. The wing measured about 2”. I’ve never seen anything so small and ridiculous. I can see back into the kitchen from the register and it always looks chaotic. The floor is dirty. The cashier was very nice but there’s a back up of customers waiting for their order. A person who brought out an order and knocked over a cup of Mountain Dew. So there were a lot of people standing near the pickup area n one of the worker had to stop n mop up the floor and wipe off the counter top and side of the counter top. There has to be a better reason to go to Woodmen location but there no longer is a reason to eat at KFC. It used to be the chicken pieces were large but with small pieces of chicken this is no longer a place of value. I switched from Popeyes to KFC 2 years ago. Now I’m switching back to Popeyes.
Atmosphere: 2
Food: 1
Service: 3
I don't usually go to this KFC. They seem to keep changing the menu. I wanted some chicken tenders so looking at the menu without my glasses, I saw tenders up there. I go to order a 5 pc tenders, just the tenders. I was told they only had 3 and 8 pc the other ones listed on the menu above the counter were combos. I asked her why they didn't have just tenders listed on the menu. She didn't know. I left and I won't be eating from there again.
Worst location ever. Complete incompetence. Filthy store. Poor service. Took over 30 mins for a famous bowl, missed my lunch. Had no time to enjoy my food. They refused to cancel or refund my order. Support ridiculous.
Wheelchair accessibility: Cluttered. Blocked emergency exit.
Atmosphere: 2
Food: 1
Service: 1
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