KFC

3255 S Academy Blvd, Colorado Springs
(719) 390-5700

Recent Reviews

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garry west

I don’t know who eats white meat chicken breast original, but the kfc on south Academy are the worse kfc in the springs, never do they have chicken breast original because they have cooked a lot of extra crispy and no one wants all that batter on their chicken and they are stuck with it. Not good food or service at KFC South Academy. I would not recommend it to anyone it’s that bad.

Jazze-J jazze-J

Very unorganized staff. One shorter dark skin lady has a very bad attitude and lack of customer service skills. After waiting 30+ minutes on my online order, she tells me they are out of original chicken and with a very bad attitude told me I could get crispy or wait for the original. I told her I would wait and to make the order as it was ordered. Of course the pieces of chicken were not correct and had 3 breast and 2 very tiny wings and the 8pc bucket lacked the proper selection as well but the chicken was hot. I ordered my oder online at 755pm and received my order at 9pm, total mess of an operation, then the girl threw my order on the counter and left my drinks to water down on purpose. That not my fist encounter with her but my last!!!

Jenny

So you mess up orders and then take the phone off the hook? I'd give ZERO stars if I could because you don't even deserve 1. I will be calling corporate

Craig Gill

I've been waiting for half an hour for my food and they still can't get my order right. I won't ever be coming to this location again.

Albert baldwin

Great service and chicken was perfectly cooked

B.A. Soule

Uncooked chicken that nonetheless took 11 minutes to get as their only customer. Wrong drink that I was Over-charged for anyway. DONT GO!

Atmosphere: 3

Food: 1

Service: 1

Abeni Pone

When we got our food through the drive through it smelled and tasted like cigarettes. It was absolutely disgusting and we will not be going back.

Food: 1

Armando Contreras

I got 1 bbq sauce and 1 kfc sauce for an order of 2 sandwich meals. I asked if I could get more even at the cost of the sauce. I got denied due to an inventory issue and the sauce not being able to be rung up in the POS machine.

Atmosphere: 1

Food: 3

Service: 1

Sinner H

This place was great. The employees are friendly and the food was great. The employees work really well together as a team. Excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Sweetie

This place always has an extremely long wait time.
Tonight it was 40 mins for two 5pc tender meals.
Crazy! They are apologetic but honestly a warning that it’s gonna take almost an hour would be nice. They don’t say hello at the drive thru so you sit there until they feel like helping you. Definitely don’t go if you are in a hurry!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Tender, French Fries, 10 PC Saucy Nuggets, Famous Bowl Combo, Fried Chicken, Spicy Chicken Sandwich, 3 Tenders Flavored Meal, Gravy, Chicken Sandwich

Heather Buckley

I have been getting the famous bowl on Wednesday's for years so that I can get it with the white country gravy. Today I was told they aren't allowed to make it like that. Won't be back.

Sheila Clausen

Rolled up after lobby hours , went through drive through only to find out the deal was online only - we pulled out & ordered - although kind of annoying you need to drive through ,a 2nd time just to inform them you placed the order ? Maybe a question “ what car are your in “& then are told to go back to the front - However , the service was quick and EXTREMELY polite - they were so polite at the drive through originally & our 2nd trip back though - She couldn’t have apologized enough for the online only set back - the gentleman whom brought our food out , also SUPER. Kind - Food was perfect ?❤️

Atmosphere: 5

Food: 5

Service: 5

Alisha Chacon

Everyone was very nice and friendly, accurate order and quick service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tender

Jossue Palacios

This is the worst kfc of the zone, it's the 3rd time they canceled the order like 1 hour after they told us they're already "wrapping up the order"
Is the worst way to purchase to delivery they always have something to say and don't send us the order and just got canceled the orders, like I said It's the 3rd time we try to bought some food and always happens the same. Horrible experience

Food: 1

Service: 1

AD ME

Food is terrible. Someone changed the recipe!!

Food: 1

Service: 4

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