Kneaders Bakery & Cafe

Worst customer service. Horrible communication from people working there. Never actually got what we wanted. Sandwich was saturated with sauce and was horrible. Only thing that was okay was the coke.

Some great desserts for breakfast here. I can't wait to come back and try the cinnamon rolls next time!!!!

Service: 5

Recommended dishes: Ham Egg and Cheese Croissant Sandwich, Chocolate Lava Cake, Turkey Bacon Avocado Sandwich

Food was good, but the service was awful. Employees were disengaged, didn't care, trash cans were always full. Not surprised they closed this location.

Atmosphere: 1

Food: 3

Service: 1

Great French toast!!!

Good food but you might be surprised what you pay for a few sandwiches. Guess it's just a sign of the times.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Cranberry Croissant, Cookies, Turkey Bacon Avocado Sandwich

Feel like it’s one too many people working in there, and everyone just looks busy but service is super slow and I’ve had to wait really long for some basic pastry items, multiple times.

Atmosphere: 3

Food: 2

Service: 1

Very nice coffee/breakfast place...first time experience...awesome!!!

Atmosphere: 5

Food: 5

Service: 4

Got recommendations for sourdough bread from the Nextdoor app in Colorado Springs. Bought bread all over the city, and we liked Kneeders the best! The bread was crusty on the outside and soft on the inside with the perfect amount of sour. It was a great recommendation.

Food: 5

No baguette, no roast beef, drive through line took over 25 minutes with only two cars. Inside, only two tables were sat. Rude drive through attendant.

Such a delicious bakery and lunch stop. Had a great time with my daughter.

Atmosphere: 5

Food: 5

Service: 5

I got the Turkey and Cranberry on a croissant with lettuce and it was delicious ??. Also I tried their morning sunshine smoothie and it was amazing ??. Broccoli cheese soup I highly recommend for a family friendly breakfast! ???

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Café Sandwich on Croissant, Turkey Sandwich

A nice place in Colorado Springs to get any pastries, soups or sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Absolutely ridiculous customer service. Our drive-thru order was incomplete. Discovered this after getting home. We called and told them we were missing items. They said "ok", and nothing else. I said "well now we've got to drive down there again and pickup the missing items because you messed up the order". Their response "you're coming back tonight"? Unbelievable. So we drive all the way back down to pick up the missing item, all while the rest of our food gets cold. We pick up the missing items and they say nothing, no apology for messing up the order, and now the entire meal. When we say they should at least take care of the salad, their response is "sorry, there's nothing we can do" and they laugh. Absolute incompetence from a customer service perspective. We frequent this location and will not be back. $42 for dinner for 2, and they laugh in our face after ruining our dinner. I wish we could leave 0 stars.

Order #317
9/23/24
8:04 PM
Server: Ella M

Atmosphere: 1

Food: 1

Service: 1

Always love hitting Kneaders for lunch. Our favorite sandwich is the Turkey Bacon Avocado. Today we got a little dessert. Which was also great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich

My tuna melt was FANTASTIC. OMGGGGG!!! I would never have chosen that 12-Grain Bread for a tuna sandwich, but y'all.... IT COMES TOGETHER SO WELL!!
Coconut Cream Pie was also super amazing. Reminded me of my childhood.

Atmosphere: 5

Food: 5

Service: 5