Marco's Pizza

Staff is rude and unhelpful never going back

We been coming to this spot for over 4 years now and have not had an issue. we get the deals on the website and get reward points online for our pickup orders. we used our 10$ off reward ..once you get to a certain amount you can redeem them, We love marcos they always give us good service and cheese and peppers and free !!

Gave my order to someone else and didn’t properly address or correct the issue. Order elsewhere or end up paying double to actually get food.

Guy at the front counter doesn’t seem to be all there, got told it would be an hour before I got my calzone, there was only one order in front of me at the time. Not really worth it to go here if they are that slow then I get told “it’s not my fault man” I didn’t even say anything I just was gonna walk out kindly. Had higher expectations for this place because of the name that they represent

I ordered 2 pizzas on Buy One get One Free Tuesday; when I was trying to complete my order, I it kept telling me invalid email. I call the store and tell the employee the issue I was having, and she told me she would take my order. When i arrived the employee was not friendly at all; he rang up my order and it came to $45, I told him it was the buy one get one free; he said they do not participate and apparently was in writing somewhere. He said it was not his fault, I told him he did not have to be rude, and he told me not to be rude with a not so nice look. If he was one of my employees, he would not have a job. By the way I left and went to Domines where the customer service was GREAT! I will not return to Marcos again!

The wait was so long. Was being told 10 more minutes for over an hour. I definitely won’t recommend or come back.

Food took over 2 hours hour to get kept being told 8 to 10 minutes or it’s in the oven now just them to put my order in last

With dozens of places in the Springs for fast-food pizza, Marco's is a good choice. The pizza was tasty, with good quality toppings. It's not Mollys or Slice 420, but you get what you pay for.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza

I had to wait an hour and a half for my food to arrive!!!

Atmosphere: 1

Food: 4

Service: 1

I did a pick up order. For 1 large pizza. After I placed the order online I went into the store to ask that our pizza be well done since there isn't a space to request that online. Then I had to wait for over 40 mins in the parking lot for my 1 pizza to be made. It finally is ready. I come home and it is doughy. I call and let them know. JoAnn the manager tells me she will remake the pizza for me. The issue is we just got hit with a snow storm the roads are icy and dangerous. I am not going back out in this kind of weather hoping that they remake the pizza right this time. Everytime I have ordered it well done it never is. I asked for a refund and was told no. I can come back and get a new one and that is my only option. Never again will I be going to Marcos. At least with Dominos they have a guarantee. Marcos is over priced and their food sucks. And this location has always had problems with every order I have ever placed with them. I will never place another order with them again.

Atmosphere: 1

Food: 1

Service: 1

Used to be the undisputed place to order from. The previous order I got was under cooked with raw onions. This time it took 2 hours to get out order, and the pizzas had pretty much no sauce. Called them after waiting almost 2 hours for delivery, and the best answer I got was "idk where my delivery driver is" I live 7 minutes from this place. Ridiculous

Food: 1

Service: 1

I like Marcos Pizza but over the last couple years this location on Space center has lost our order twice and they are perpetually taking an hour or more for carry out. When you order on the website you are quoted a time about 30 min, which by itself is already double most franchise pizza shops for takeout. But then, like tonight, I showed up 25 min after that time (knowing this location always runs behind) and are told your order is still 30-45 min out. What am I supposed to do, hang out in the strip mall parking lot? 1.5-2 hours for takeout is dysfunctional. New management / ownership is needed bad. In comparison, Dominos on jet wing has non of these issues and is busier.

Atmosphere: 1

Food: 4

Service: 1

The only Marco's pizza location in the lower income Southeast side of Colorado Springs, and it's also the only location in the city that doesn't offer the same deals as the other locations. Your customer base is already struggling with money and you're charging us more then the other locations charge their customers.

So goooood

Atmosphere: 5

Food: 5

Service: 5

Love the company. Love the service, Daphne love the food .love the workers. Just wish they were here in Pueblo. Can you please make a Pueblo company?
Please come to Pueblo I'm begging you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Small 10 Pepperoni Magnifico Pizza