McDonald's
3535 Hartsel Dr, Colorado Springs
(719) 266-9772
Recent Reviews
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Sat at the window for 5 minutes and nobody could even bother coming to the window to give me my drink or let me know that they’re lazy/slow so it’ll be some time for my food. Rude manager (bald African American man) finally gives me my food and didn’t give me my drink. I told him I didn’t receive it yet and he gave me an attitude like I was bothering him by asking him for my drink. Pathetic service
Good customer service.
People are almost always friendly here and the food is most always fine, I’ll give them that, but that doesn’t make up for paying for food that comes with a serving of hair. Sure I can go back and get my money back or a new meal but who the heck wants to do that all over again. I should not have to pullover before leaving to make sure my food has no hair, I already do that to check that all my items are there. I get y’all are busy but just slow down and leave the hair out next time please, that’s gross.
This McDonald's is terrible. They always get my order wrong. I'm not coming here anymore.
My food was cold.
I came and ordered 2 double cheeseburgers, no mustard, no onions. There wasn't mustard but it's like they dunked both of them into the onion container before serving me them. I cannot stand onions. I won't eat it. Both the top and bottom of both had hella onions. Even between the cheese. Not like I could exactly pick them off. Thanks for nothing
I stopped going to McDonald's about 12 years ago, but the kids wanted to go and I was pleasantly surprised. If the food has improved (I didn't grab anything for myself) as much as the look and atmosphere of this place,I would mind stopping here for myself in the future.
This has been one of the best McDonald's experiences I've had in a while. The team was so attentive and helped me with ordering while I had my to toddlers. They came and checked on us multiple times and I couldn't have asked for a better experience. Will definitely make this a regular spot.
The worst McDonald’s! Horrible service and I never got my food! The screen was not working so no one could help. The manager walked and hides so she wouldn’t deal with anyone. Never coming here again.
Heads up! This location will not serve walk-ins. You have to go to the drive through.
Restaurantji Recommends
my experience has been better at night. I typically have late nights after my work days so I usually go between 10pm-12am and my experiences during those times have been nothing but great! however, during the day, from around 12-5 when I have gone, the workers aren't very friendly and I usually don't get at least one item from my orders. definitely give the night crew more recognition at this location.
I wasnt gonna make a review but I am because I found a bone in my chicken nuggets...And while I know it isn't this locations fault, it is very frustrating and I'm glad I didn't Crack a tooth on the bone. We also were missing 2 meals from a 5 meal order...went back and got them with no hassle (hense the 2 stars...)
Extremely long waits
Thank you for being a functioning McDonald's location with friendly staff and working equipment.
I came with my boys to play. Absolutely greatest service. Staff very friendly and helpful. Felt almost like a real restaurant. Keep up the fabulous work!
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