McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
324 E Fillmore St, Colorado Springs
(719) 375-8380
About McDonald's
Customers' Favorites
McDonald's Reviews
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This one never gets any order right. Every time you go through the drive through you have to check your food and it’s NEVER right. Then you go in, because that’s why you go through the drive through and no one apologizes, no one says anything!!! Super pissed 😤 what happened to great customer service? Don’t go here if that’s what you are looking for!!!
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's in Colorado Springs has received mixed reviews. The restaurant is open 24/7, making it convenient for late-night snacks or meals. Many customers have praised the food for being hot and fresh, with some noting that their orders, like cheeseburgers, were perfectly made with extra onions as requested. The staff is generally friendly and helpful, especially when resolving issues such as remaking orders promptly. The restaurant is clean, kid-friendly, and wheelchair accessible with several handicapped spots.
However, there have been some concerns. One customer mentioned that the fries are often overcooked and greasy, and the inside can be greasy and sometimes too hot. Some customers have noted that employees at the counter may ignore customers, especially since AI ordering kiosks are now in use, which seems to reduce personal customer service. There are also occasional problems with equipment, such as the frappe machine, which is cleaned every Thursday at 6:00 a.m., causing delays during breakfast hours and frustration with unhelpful staff.
Despite these issues, many visitors find this McDonald's to be one of the best in the area, especially for late-night food. The restaurant offers hot, fresh food with friendly service, and it is well-maintained and clean. It is a good stop if traveling through Castle Rock or nearby, providing a memorable and enjoyable experience.