McDonald's

2705 Janitell Rd, Colorado Springs
(719) 538-0075

Recent Reviews

Edwin Cordova

Left with the runs.

Atmosphere: 3

Food: 1

Service: 4

Tiffany Abeyta

Would give zero stars if possible. I don’t know who in the hell you have working in the morning on the weekends specifically, but my god I’ve never encountered a more pathetic, ignorant, slow, disfunctional crew in my life!!! Like no brain cells or productivity at all. And I never complain about service- but this McDonald’s absolutely sucks. It’s insane!!!! They have no idea what they are doing. Best advice- Go somewhere else!! You’ll be in the drive thru for 45 minutes if there’s no cars in front of you

Atmosphere: 1

Food: 2

Service: 1

dagor elgrab

This used to be my go to for fast food. Now the prices are rising so much. The number of employees has fallen so much that it takes a long time to get food now.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Egg Mcmuffin

Dedleh Auntea-fa

One of the nastiest bathrooms I've ever been in. Smelled awful and trash all over the

Atmosphere: 1

Service: 2

Dusty Valentino

The drive through window usually has someone pleasant working. But there is a female manager there that goes out of her way to be disrespectful. I didn’t bother with her name because she disgusted our group, she has pale/porcelain skin and jet black hair. You can’t miss her, and if you did her lack of professionalism and rude attitude would definitely get your attention. SHE NEEDS TO BE FIRED!!! You can tell they hire nothing but wannabe gangsters and druggies. Awful McDonald’s through and through

Atmosphere: 1

Food: 1

Service: 1

Nicholas Whitright

First they apparently lost my order, so I had to wait 25 minutes (just for a McGriddle and a coffee). Then they brought a bagel instead of a McGriddle. I can't even eat bagels, so that's fantastic. Of course, I didn't know until I got to work, as my quick 10 minute order taking nearly half an hour had me running late, so now I get to stay hungry until my lunch break. This is why people laugh at McDonald's employees campaigning for skilled labor pay rates

Atmosphere: 1

Food: 1

Service: 1

Andrea Chavez

Called to ask for resolve on an order of fries requested for light salt & extra crispy & the employee hung up the phone on me. So Rude & the lady working at the window was acting like we were interrupting her evening.We were kept waiting at the drive through, false impression our order of fries were being made & large fries was more like a medium ?. Please hire people that want a job McDonald’s .

Food: 1

Service: 1

Recommended dishes: French Fries

summer jane

Dude takes the order with “what can I get for you”, no introduction or asking for mobile code. I had a mobile order, and also needed to buy a sprite. Dude goes “we don’t got sprite”… I said really? And without missing a beat dude goes “yup. pull up” This is just so disrespectful and rude. Yes, you have sprite. And if you don’t, you are supposed to suggest another drink you do have. Just some dude being lazy smfh. Bad location.

Atmosphere: 1

Food: 1

Service: 1

Lexi Nuqui

My expectations for McDonalds are usually low. I think most ppl would agree. However, today everyone was friendly, polite and speedy service!

Atmosphere: 5

Food: 5

Service: 5

John Houpe

Very poor customer

Atmosphere: 1

Service: 1

Emily Walker

If I could give less starts I would. I'm not typically a person that does this but this experience was so rude and so personal for absolutely no reason. My bf and I came through the other night. It wasn't horribly late. They had 2 or 3 people in the front and I'm guessing a few in the back. They were not busy at all we were the first and only cat in the drive-thru. We pulled up and the order taker(who was also the manager that night) answered asking us to please give him a moment. That's fine not a problem. We're easy to please. Well, a car pulls up and he takes their order instantly. they added us wait so that person could order first even though we got there a full 2 mins before they did. They were both super casual (the manager/order taker & the customer) they gave off employee vibes. They pull forward get their food. We hear giggling in the background of the com and they're all giggling at us. We haven't ordered at this point or had any interaction other than being told to wait. It felt like they were punishing us for arriving at all and disturbing their fun time. Were now confused and we say "Hello?" And he tells us to wait an other moment. An other car pulls up and they instantly take their order and send them forward. 10 minutes later he takes our order. He sends us forward to the "1st window". By the time we pull forward we see not only did they stiff us but they took their orders first and served their food before even helping us. WE WERE THE FIRST ONES THERE and for SEVERAL MINUTES. So we get to the window and there's a bunch of boxes in it. Very classic of fast food to not a have their first window operating. We pull to the second window and they're all goofing off. The manager with the head set and the blonde girl who does the drinks. They ignore us for a few more minutes. Finally she opens it all giggling and takes our card. Closes the window gets the drinks ready, DOES NOT give them to us and keeps our card and disappears with it for an other several minutes. At this point it's either the worst service ever, they're intentionally being rude, or stealing our info. She comes back gives us the card NO RECEIPT, no drinks. Then she tells us to pull forward to the 3rd window. We're annoyed and upset at this point but not saying anything because we don't want them messing with our food. We sit at the 3rd window for several more minutes and nobody comes. Behind us they fulfill an other two orders(2 cars) and serve them at the window INSTANTLY. After ten minutes they deliver our food to us. It's stale and cold. We thought it would at least be fresh after that amount of waiting. It's not. And guess what? No receipt STILL. We still don't have drinks or a receipt. The manager comes out and drops the drinks off with no receipt. So we ask him to bring it to us. In total we waited over 30 mins. I'd love to say they were busy or it's a rough night. But it wasn't they were absolutely playing with us and trying to ruin our night. I hope everyone that night is fired. I'm typically not the person to feel that way since I used to work fast food when I was younger and I know most of the time they're not paid well. But this is horrible treatment. We're complete strangers. Never done anything to these people. And it didn't matter. It's really shameful. Just when you think oh there might be good in the world still some regular nobodies prove that minimal basic kindness isn't a thing anymore. They didn't apologize at all. Just a bunch of eye rolls and smirks and gigging as they prank us. And all we did was say "Okay no problem!" And "thank you" and patiently wait. They just chose us to do that to still. Please DO NOT come here. It's a fancy looking McDonald's but has the worst employees. I'm never coming back and I'm telling everyone not to either.

Atmosphere: 1

Food: 1

Service: 1

itz Lando-

The Over night Manager John (could be a fake name) Had a VERY NASTY attitude after we asked to have our food remade after it was wrong. I called to ask when the GM would be in and John proceeded to hang up on me. This definitely isn’t his first rodeo he’s a professional at being unprofessional.

Atmosphere: 1

Food: 1

Service: 1

sandra maier

The filthiest McDonalds I have ever been to.Few customers, but still the staff doesn't clean the tables or trash all over the floor and tables.No one pays attention to who walks up to service counter. ugh.

Atmosphere: 1

Food: 3

Service: 1

Heather Strawser

Morning crew talked a lot about how they didn’t want to be there. Food took forever.

Atmosphere: 1

Food: 2

Service: 1

Big dan

Worst customer service ever, I had a problem with my food And The Steve Urkel looking guy in the drive-thru had the nerve to tell me that it's not his problem, and I can either order my food or I can

Atmosphere: 1

Service: 1

Load More