Noodles and Company

Waited 25 minutes (reference how long ago my card was charged on Apple Pay) for a SINGLE small bowl of Mac n Cheese to share with my daughter.

Absolutely ridiculous

Atmosphere: 5

Food: 3

Service: 1

They have had Dr. Pepper as their only fountain drink option on DoorDash for like a month now. It's bizarre and not sure how this has been overlooked for this long.

Can’t even rate the food cuz I never got it after waiting 30-35 minutes 😭🤣Came here and ordered just a Korean noodle bowl and a side of meatballs. Proceeded to wait twenty minutes before asking what was going on and for an update, I was not disrespectful or did not have an attitude with the employees other than just asking for an update. A whole entire line had received their food before me and their orders were taken after mine. I Was not given a status on the order other than “we’re working on it” Waited another ten minutes (30 minutes total) before asking for my money back. Not once did one single employee or even the manager apologize for the time wasted. Very unprofessional by management and seemed that manager had a passive aggressive attitude rather than having an ounce of care. Very unprofessional and thanks for wasting half hour of my time. (manager was a little shorter with long black/brownish hair and working in the evening) DO BETTER!! Will never come back to noodles and company after this good job guys! outstanding service !

Atmosphere: 1

Service: 1

This location has failed us and were officially never guna return to this location. They already messed up our order the 1st time and we gave them the benefit of the doubt thinking maybe they had a long rough day. This time we went thinking everything would be better and fresher than the last time but no we were completely wrong! My family and I went for dinner on Saturday night and it was awful from the start! They were out of items the cashier shrugged her shoulders as we walked in and the cooks all looked upset a family was coming in. So tjat was already super uncomfortable. We order our food and waited 45 min !!!!!! My babies were crying because of how hungry they were! We didn't get a sorry or anything for the wait !! We then received our food. As if tje experience wasn't bad enough. All our food were soooo overcooked. Noodles were soggy chicken was burnt. Steak was dryyyy and chewy. Very very disappointing and definitely ruined dinner. Do not go this location!!!

Atmosphere: 1

Food: 1

Service: 1

Absolutely horrible compared to the Nevada location. Gave us fine in good in takeout containers when we asked for It for dine in. Soda machine is out of syrup. Food is flavorless compared to other locations, Caesar salad had no cheese sprinkles, dressing wasn’t mixed, gave us a giant end piece of lettuce, spaghetti noodles randomly mixed in the fettuccine. What in the world. Service is unfriendly, restaurant unclean. Will not return and do not recommend. Go to another location.

Atmosphere: 1

Food: 1

Service: 1

Ordered food online
Was waiting in restaurant 40 minutes past time said to pick up
Missed lunch and late back to work
Workers doing their best but quoting walk-ins 45 minute wait times is not acceptable or they shouldn’t accept online orders since they can’t keep up

Too slow, not worth the stress

Service: 1

Dont do it. Some of the folks working there were doing their best so thank you for your smiles and care. When there is a long wait, that should be communicated to the customer before they pay. I would have been fine with the wait if the food was good. I know these places do not employ chefs but they seem to market themselves and charge for a craft fast food market. I threw away most of the food just because of the smell which was a new experience.

Atmosphere: 1

Food: 1

Service: 3

Being the only customer and still getting your order forgotten is ridiculous. I ordered a basic spaghetti and marinara and waited over 15 minutes before realizing they never even started it. That’s not a mistake, that’s pure negligence.
Went over to L&L Hawaiian BBQ and received my order in under 5 minutes.

Atmosphere: 1

Food: 1

Service: 1

They greeted me with a 30 minute wait warning since their phone orders were so much more important than making 1 dish for a walk-in customer. I left. Stop at this location? Never again!

Atmosphere: 1

Food: 1

Service: 1

This place is great if you place an online order. But if you dare to go in person to order and eat your food - be prepared to wait a millennium. By the time they are done profiting every online order over you - you will receive cold food a mere foot from the kitchen it was “cooked in”

$15 cold noodles after an hour wait. Stay away

Atmosphere: 3

Food: 1

Service: 1

Poor experience. Frequent deliveries for this location. 2/1/26 estimated time given by worker was 5 minutes. No update given to me at 10 minutes or 15 minutes. I was told to cancel and have someone else pick it up = your time and patience means 0 to them

Service: 1

This review is simply to recognize Kora’s customer service, a 10/10!!

Atmosphere: 5

Food: 5

Service: 5

Went there with my mom, she loved the place... we've gone there twice now.

I ordered through the app. Very easy. HOWEVER...I ordered 2 rice crispy treats. And what I received were dry crumble ends, that are tiny. Not ehat I paid for. Not sure how anyone that it was acceptable to put those in my bag as ehat I paid for. Disappointed.

Food: 3

Service: 4