Panda Express
1320 Garden of the Gods Rd, Colorado Springs
(719) 599-3385
Recent Reviews
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It was busy Super Bowl Sunday, Didn't stop Angie and her team of miracle workers. They made me fresh orange chicken! You guys are the best cool under pressure.
Parking: Free and tons of it
Food: 5
Service: 5
Recommended dishes: Orange Chicken Fried Rice Plate
This place is a joke I have ordered delivery from this place twice and my food is NEVER RIGHT, And highly overcooked! Tonight was my last time! I called about my order and the cashier says well we are about to close and you can come pick it up during the day whenever…. Like wow that’s why I ordered delivery because I work a lot and sometimes I don’t have time to just go pick my food up whenever! I’m so frustrated that I spent my money on food that I didn’t get! You just lost a good paying customer!
Food: 1
Service: 1
Terrible service. Could not be much worse.
Atmosphere: 1
Service: 1
Wasn’t even hungry but was thirsty and driving past this Panda. Stopped in to get their amazing iced tea. I do half sweet black tea and half unsweet mango. I decided I’d order some food and just take it home for later. After I paid I turned around to go get my tea and there’s only one tea urn. I asked the girl at the register if they were making the other tea, she said it’s right over there. I walk closer to the drink station and it is not there. I said there’s only one? Where is the sweet black tea? She said they don’t have sweet black tea. I’m like, wait at all? No they don’t. Oh okay, please cancel my order (they hadn’t handed me the food yet). I said I literally came here for the tea, I’ve been to many Pandas in multiple states and no one has ever just not had the black tea. So the manager refunds me and gives me a receipt. I ask if my reward I redeemed will be added back to my account, she said I don’t know call customer service. I asked what the number was she told me to Google it. Lol ok. There are other Pandas in the springs, no need to come to this one!
Service: 1
They have excellent food,
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Plate, Spring Rolls
Erica is such a great worker here!!
Her customer service is a 10/10
Will come back again!!
Atmosphere: 5
Food: 5
Service: 5
The food was not good at all..i think some cleaning sprays got in the food.. it smelt like lysol and orange chicken. My husband and i got super sick after taking a few bites, that's when i noticed it had a weird smell. ?
The employees were all really nice though.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Plate, Chicken Egg Roll, Cream Cheese Rangoons, Fried Rice and Noodles, Orange Chicken Fried Rice Plate
Does not have a drive through. Google you gotta do better.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Orange Chicken Fried Rice Plate
I have been going here for 20 months, sometimes 3 times a week. The food and service has always been great, I have become friendly with several of the employees and Jennifer the manager who is awesome. Last night at 8:16 pm I went in to order a late dinner, I was starved and wanted to eat my food there while it was hot. The sign said they close at 9:30 pm. As I walked in and up to the counter, the woman standing there picked up a bunch of food cartons and ducked down behind the counter out of my view. There was a woman employee at the cash register, who looked my direction, but stayed at the cash register. After about 2 minutes I very loudly yelled is anyone going to wait on me!!!! The woman behind the counter finally stood up and loudly told me to behave and walked to the woman at the cash register and then they both looked at me, turned and walked towards the door to the backroom and stood talking and starring at me. I loudly said she needed to wait on customers before messing around with empty food containers. She had never said just a minute while I finish this. I am very angry still and may never enter the Panda Express on Garden of the Gods again. Jennifer this is Mike, you even brought food out to me in my car a few weeks ago when I was having a car issue and thank you again for that. I don't know the name of that irresponsible employee, I don't think I have ever seen her before. But she needs to be FIRED or at least be retrained in that customers should come first before working on closing duties!!! Sorry for this bad review, but it is entirely warranted !!! I will miss eating there and the friendly service from all the other employees and you Jennifer!!! But I am very very particular where I spend my money!!! ☹️ Needless to say I left the restaurant and drove two blocks away and had good service and food at another establishment.
Service: 1
Wonderful waitress explained how the ordering process worked(was my first time at Panda Express). Food was pretty good. The spicy orange chicken can have some spicy peppers in it so watch yourself haha
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jennifer is the best. It kind goes to put without her there, but she is the absolute best
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate
There is always a long line of people waiting, there is one employee taking order and checking people out, just hire another employee for god sake, people have only 30 minutes lunch brakes and trying to grab food as quick as possible
Atmosphere: 3
Food: 3
Service: 1
It's panda express. Not gonna complain about Chinese fast food but.......theys always room for improvement
Food: 3
It takes days for me to recover after eating from here. Very bad for you but 10$ for 1500 calories is hard to argue with
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Plate
All was good except the tea is very weak & they don't have any knives cut thr meat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Orange Chicken Fried Rice Plate
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