Panda Express
3560 E Woodmen Rd Suite 140, Colorado Springs
(719) 264-6600
Recent Reviews
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They have such a good selection. Hot, good flavor
Atmosphere: 5
Food: 5
Service: 5
DO NOT place an order here late on the app. They not only refuse to make your food but offer old food you didnt order as a replacement and evidently have no way to cancel online orders....that they refuse to fill. I contacted support as I was advised and 3 weeks later they replied and offered no resolution for a $50 order that was not filled. Just an "Im sorry this happened to you, we strive to do our best, and we'll make sure to let the location manager know about the issue". I never heard from the store manager and got so frustrated with supports condescending accusations that I told them it was clear they needed my $50 more than I do. Again, this was 3 weeks after my reaching out letting them know the store employees had refused to make our order. I placed the order on the app around 9pm. They dont close till 10. Makes no sense. The customer care in this city from FF management and employees is absolutely the worst I've ever experienced living from coast to coast.
Atmosphere: 1
Food: 1
Service: 1
I recently visited Panda Express and was extremely disappointed with the experience. The food quality was substandard – bland, overcooked, and clearly not fresh. On top of that, the portions were outrageously small for the price, leaving me wondering if they were rationing every scoop.
However, the worst part of my visit was the customer service, which was undeniably the poorest I’ve experienced in the last 20 years. The staff seemed uninterested, inattentive, and downright rude, making the entire visit unpleasant from start to finish.
I had higher expectations, but this experience left a terrible impression. I won’t be returning and would advise others to spend.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spring Rolls, Broccoli Beef, Fried Rice, Bigger Plate
Workers were extremely rude. They were all cleaning equipment and counters instead of helping customers when the line was out the door. They also didn’t give us teriyaki sauce. Never eat here!!!!
Atmosphere: 1
Food: 1
Service: 1
For some reason, I get my food to go.
It's okay food.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: The Original Orange Chicken, Broccoli Beef, Fried Rice
The gentlemen who started serving us was great. Then his boss started yelling at him even though he was doing the right thing. She served less food than he did and was short and rude. Then later before we were done eating boss lady started cleaning underneath us and grabbing our for for trash. Definitely felt like we were not welcome. What an odd experience with boss lady.
Atmosphere: 2
Food: 4
Service: 2
Came in just now and younger guy , unfortunately bad attitude and terrible customer service. Seems like he didn’t want to be there and took it out on us and our service. Asked for a military discount and he said yes I’ll apply that waited and never applied it so after I waited for him to do it and he never did I just paid so I can get out of there and away from him. Then when I got home and opened our order he completely gave us wrong items and not full portions. Love this place and usually have nothing but great things to say but after this encounter with him I had to post.
Atmosphere: 5
Food: 5
Service: 1
Literally will NEVER go here again. 2 old looking pieces of beef in my broccoli beef. I didn't even get a bowls worth of food when I ordered a plate. Broccoli is undercooked. Total waste of money. I do not reccomend panda express what so ever. Whole staff should be ashamed serving a plate like that to a paying customer.
Food: 1
Food is standard Panda Express. Their service is faster than a lot of the fast foods in this area.
Parking: It's a shared lot with other places, so it's tight, but we have a large truck and could still get into a spot when we can get one!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: The Original Orange Chicken, Bowl, Fried Rice
12 Oct 24 my husband & I got take out at this location. He got the Chicken Kung Pao with white rice and I got the Chicken Teriyaki with Lo Mein. Our portions were so big that we have leftovers for tomorrow. Both meals were delicious and priced reasonable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Chow Mein, Family Meal, Dry Nasty Chicken Teriyaki, Bigger Plate
Restaurantji Recommends
This place has awesome food,always hot,fresh and ready to eat...
Only thing is if its around 5p you will have a bit of a wait as they are so busy..
Although busy at 5p they are very friendly and professional..
They had us In and out in a hurry...!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Original Orange Chicken, Orange Chicken Bowl with Fried Rice, Beijing Beef, Broccoli Beef, Dry Nasty Chicken Teriyaki, Honey Walnut Shrimp, Chow Mein, Bigger Plate, Beef Broccoli
DO NOT EAT HERE. THE FOOD IS UNSAFE
1 hour after eating i began vomiting and had a low grade fever. The food is unsafe and low quality.
Atmosphere: 1
Food: 1
Service: 1
I had to circle back on my review for this panda location. Erika and David were so nice and made my experience enjoyable. There is this new item called the bourbon blazing chicken! Let me tell you it is so good.she let me try it and I will have to go back for more. It has just the right spicy level. Previously I left a 3 star review cause I felt the food wasn't up to par. Well they definitely redeemed themselves!
Atmosphere: 5
Food: 5
Service: 5
I placed a door dash order. They admitted they had my order at 10:10. They close at 10:30. They refused to let the dasher take it at 10:12 and then muted me when I called to make it seem like we lost service, and hung up on me. Someone enjoyed my dinner. This healthcare worker didn’t.
Slow service. Food quality seems a day old... Don't recommend this location!
Atmosphere: 3
Food: 2
Service: 2
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