Papa Johns Pizza

3755 Astrozon Blvd, Colorado Springs
(719) 391-7272

Recent Reviews

D G

Took forever for delivery. Then the driver tossed it on the porch, and drove away without even letting us know it was here, Food was cold tasted OLD. Whatever deal they have for delivery now is horrible. Deliver you own Pizza, Oh and to boot, the guy I explained the issue to on the phone had the attitude of “Yeah So???? You guys used to be good, Horrible now

Food: 1

Service: 1

Daisha Rhodes

Terrible customer service..

Atmosphere: 1

Food: 1

Service: 1

Ackattack

Former employee here. There's rats hiding in the restaurant. Stay away.

Atmosphere: 1

Food: 1

Service: 1

Dylan “Smiley” Swenson

Very friendly when I picked up my food, but forgot the 5 sauces I ordered (yes, I do know I should've double checked) and I ordered the garlic stuffed crust and got only the cheese. Either way, nice place and great staff but double check your sauces and don't assume they're in the box.

Atmosphere: 5

Food: 4

Service: 5

AMANDA ALANO

I'm mad about that calzone pizza. It's literally a stuffed crust.... so disappointed ?

Food: 2

Service: 5

Calvin Freeman

Forgot their sauce gives me bad heartburn. Personal issue, but no other place does...

Atmosphere: 4

Food: 3

Service: 5

G. J. L.

I ordered 1 topping pizza, garlic Parmesan chicken wings, and garlic knots. My order was for pick up and I had to wait about 20 minutes after I arrived. There was no sign saying the drive thru was closed so I was stuck waiting for the employee to move the car and let me out of the lane.Backing up on a short curve was difficult for me.Finally got my order home, pizza was cold and looked old, garlic knots were dark - almost burnt - but light on the bottom? Wings seemed baked and a lot of watery/oily butter sauce that spilled on the boxes and my clothes. Chicken was bland. I didn't even get upset when a customer drove up, went in and immediately picked up their order. Or when the guy who came in after me still got his order the same time I got mine! But the old pizza with the flat hard and cold crust and burnt knots were too much.

Shayla Burroughs

If it was possible I would give 0 stars. Me and my husband who is in the military wanted to order some pizza and we placed an order for delivery for two pizzas to be delivered to our apartment complex. Someone on the phone said it would be delivered within 30-40 mins me and my husband waited for an hour and we called papa John's and asked for the status of our order to then be told that it got delivered which we never received the two pizzas then to be hung up on. Then had to call back again which was told our order got refunded which we never asked for all we wanted was our pizza and they couldn't even make a new pizza to be delivered for some reason. Definitely rude and disrespectful to be hung up on not great customer service. Would never order from this location.

Atmosphere: 1

Food: 1

Service: 1

Phoebe Jimenez

Really horrible customer service. Did a DoorDash order and lied about it being picked up. Refused to make order and had a really horrible attitude. Wouldn’t recommend ordering from here.

Atmosphere: 1

Service: 1

Shayla B.

If it was possible I would give 0 stars. Me and my husband who is in the military wanted to order some pizza and we placed an order for delivery for two pizzas to be delivered to our apartment complex. Someone on the phone said it would be delivered within 30-40 mins me and my husband waited for an hour and we called papa John's and asked for the status of our order to then be told that it got delivered which we never received the two pizzas then to be hung up on. Then had to call back again which was told our order got refunded which we never asked for all we wanted was our pizza and they couldn't even make a new pizza to be delivered for some reason. Definitely rude and disrespectful to be hung up on not great customer service. Would never order from this location.

Chalcia F.

I was a little leery about ordering considering past reviews. I decided to try for myself. I ordered the tomato and spinach, and Philly cheesesteak pizzas. It took 40 mins from the time I ordered it until it was at my door. Hot, fresh, and absolutely delicious!

TIM Sheeks

Ordered online received what I ordered carryout Just not Big fan of their

Food: 4

Raymond Dobbs

Ordered online for carside pickup, location has a drive up window but employees will not use it. Received order, pizza was cooked around the edges but nearly raw in the middle. Wings were ordered 'well done' but still had an under-done texture under the sauce. Service used to be good at this location, what happened?Parking: Parking lot has seriously degraded and is in need of repair.

Atmosphere: 1

Food: 2

Service: 2

Dwight Ron

Place is run down. Customer service is horrible. We ordered 4 pizza and wings waited 30 minutes for the food just so they can say we didn't order wings then when we ask to add them we got an attitude. we asked if we can still get the 6.99 mix match deal price for the wings and they said no. food was meh at best.

Atmosphere: 1

Food: 2

Service: 1

Colorado Noe

The gentleman man there took care of me made me feel welcomed to their location and made sure I was dusted off right ✊?

Atmosphere: 5

Food: 5

Service: 5

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