Pros: Delicious steak and sides, just amazing. The staff is like a well-oiled, expertly assembled machine. Best staff I've experienced in town.Cons: If you're not into Bonanza cowboy decor and slightly loud music, get yours to go.Parking: I parked
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak, Salad, Steak and Shrimp
Grace Lee
I never write negative reviews because all you have to do is avoid the place and all your problems will go away. BUT, I loved everything about this place. The food was phenomenal the first time I came here. The Happy Hour is worth it, go take a look at the menu and definitely order the crab cakes, rattlers, happy hour drinks, $23-10 ounce Pat’s ribeye.The second visit: There was a mistake on the kitchen’s end. I will not detail it in the review..the food was still delicious and I ate it all. The manager handled it gracefully and nothing is free in life so I was going to gift the difference to the wait staff. However, I did not….I even subtracted from the original tip amount because the Gen Z workforce is just something else…..I asked to pay out my bill, which was $65 and some cents. Everette charges me for $70.xx, to which I tell her that she charged me incorrectly due to my balance being $65.xx……She looks at me like I am a crazy woman….I point out the balance to her on my receipt and she points at the tax, and tells me that it is $70.xx because the tax is $4.xx. I proceed to tell her that I have worked at restaurants and I know what the tax means, but it should still state it as the “Balance due/total balance.” (She pointed to the bill multiple times that it was tax). No it is not girl, the subtotal is after taxes…She proceeds to ignore me and changes the charge to the correct amount. The bar staff had a changeover (new bartender takes over her shift, while the one we had is closing out of her shift). The new bartender had accidentally charged my coworker’s drink on my bill. It seems as if she figured it out after she proceeded to ignore me and changes my bill after a short interaction with the second shift bartender.There is no apology after her handing me the new receipt with my new charge. No, oops, the bartender taking over the second shift accidentally charged your bill instead of your friends…So, as I am fuming, I proceed to inform her that I was going to give her the difference of the kitchen’s mistake on her tip, but now I am not because she never once said sorry for her mistake/ overlooking the matter of charging me incorrectly. And yes, I was clearly upset at this point but she shushes me by putting her hands up to imply that she gets the point. No sorry, no apology, no my bad, no nothing. She proceeds to whisper to her coworker like I am the crazy lady freaking out over $4.As I go into the car, venting to my coworker about what had happened, the biggest point that I am sad about is that I will never return to this location to eat at Salt Grass again. I have raved to over ten employees about how much I love Salt Grass’s food and steaks over Texas Roadhouse. But it doesn’t matter how good the food is, when the service is that bad, you do not want to return. So this review is in place for the new generation to straighten up their act in the workplace. Whether it is a restaurant, a pet grooming store, or gas station, it does not matter, when you make a mistake and someone calls you out for it, own up to it! It only takes one apology for that person to get over the whole ordeal, but that was not the case. So I will make a big deal out of it. I have worked 12 years in the restaurant industry, making $200-$500 a day on bartending and waitressing. It was a blessing to earn that amount to support my rent, schooling, family, and life. I hope they train up their wait staff on how to handle basic situations.
For a steakhouse, I have to give them kudos for their shrimp. I have ordered shrimp at hundreds for locations and hands down I think they have the best grilled shrimp I’ve ever tasted.
We love Saltgrass Steak House but...we were terribly disappointed in our meals today at 3:30p.m. With tip we spent $62+ and our steaks were overcooked. A $32.00 Ribeye Steak should melt in your mouth... not be totally without flavor...baked potatoes were undercooked and hard inside. The fried Gulf Shrimp were delicious and perfect. The bread and salad perfect, too. We rarely go out to eat and this was so disappointing to the point of not traveling from out of town to eat here again.We never mind spending money on a good meal.
Atmosphere: 4
Food: 2
Service: 4
Elaine Thomas
Always the freshest salads and fantastic entrees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Ceasar Salad, Bone in Ribeye with Sweet Potatoe, Salad, Fries, Soup
Mark Snow
Nice place with good happy hour. The queso was not so great - more like cheese whiz with just barely a little bit of brisket on top. Steaks were cooked perfectly. Staff were nice. We’d probably come back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak, Bone in Ribeye with Sweet Potatoe
David Alpert
You guys messed up my Grubhub order and instead of getting a T bone I got a sirloin that was extremely tough with a side and salad I didn’t even want. Super disappointed.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Tyler
Dangelo was a great host for my families big Easter dinner! Everyone loved their steak and great cocktails.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
mike ward
Steak was over seasoned and over cooked. Service was great. Iceberg salad was straight from a bag.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Steak, Bone in Ribeye with Sweet Potatoe, Mashed Potatoes
Nick Wilson
Wagon Boss 10oz sirloin was fantastic, enjoyed the Caesar salad and smoked macaroni as well. Service was ok, not great, server forgot the bread and drinks were slow. Not too busy for dinner, seated quickly.
Landrys Member- this is the 2nd time we've politely waited for a booth only to have the table be filthy from the previous customers, crumbs on seats...walked out this time.. tired of rude greeters, dirty tables- food is normally good, servers nice but if the initial atmosphere is ride/dirty ruins the experience completely-
Atmosphere: 1
Food: 3
Service: 4
Lara Osmon
Absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Randy Ringo
The service here wasn’t very accurate. Our food came before the appetizer. They were very good about it. They comped both the appetizer and the dessert. Our waiter wasn’t very attentive. We had to call for him every time we needed him. Food was good. It could have been a little better. My ribs were tender, but a little on the dry side. Could have used some sauce on the side. Asked for ketchup and they brought a half a serving cup like they were going to run out. I had to ask for more. Portion sizes are big! But for the price we paid they needed to be.
SALTGRASS IS BACK ON ITS "A" GAME!!!It’s been a rollercoaster with my favorite restaurant these past few years.They went from being delicious, fun, consistent to, inconsistent, food was bad.But thankfully the past 2 times I’ve dined there they have again met/ exceeded my expectations.Food is not only exceptional once again but the variety of better items is back with the exception of their “fries” which used to be triangular super crispy potatoes. Bring these back. No one else has them and they were so good. I’m happy to see Brussels sprouts are back.Thanks for getting it together again, I again recommend.Fun fact! I have a “copy cat” recipe for their amazing baked potato soup on my YouTube channel!
Pros: Delicious steak and sides, just amazing. The staff is like a well-oiled, expertly assembled machine. Best staff I've experienced in town.Cons: If you're not into Bonanza cowboy decor and slightly loud music, get yours to go.Parking: I parked
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steak, Salad, Steak and Shrimp
I never write negative reviews because all you have to do is avoid the place and all your problems will go away. BUT, I loved everything about this place. The food was phenomenal the first time I came here. The Happy Hour is worth it, go take a look at the menu and definitely order the crab cakes, rattlers, happy hour drinks, $23-10 ounce Pat’s ribeye.The second visit: There was a mistake on the kitchen’s end. I will not detail it in the review..the food was still delicious and I ate it all. The manager handled it gracefully and nothing is free in life so I was going to gift the difference to the wait staff. However, I did not….I even subtracted from the original tip amount because the Gen Z workforce is just something else…..I asked to pay out my bill, which was $65 and some cents. Everette charges me for $70.xx, to which I tell her that she charged me incorrectly due to my balance being $65.xx……She looks at me like I am a crazy woman….I point out the balance to her on my receipt and she points at the tax, and tells me that it is $70.xx because the tax is $4.xx. I proceed to tell her that I have worked at restaurants and I know what the tax means, but it should still state it as the “Balance due/total balance.” (She pointed to the bill multiple times that it was tax). No it is not girl, the subtotal is after taxes…She proceeds to ignore me and changes the charge to the correct amount. The bar staff had a changeover (new bartender takes over her shift, while the one we had is closing out of her shift). The new bartender had accidentally charged my coworker’s drink on my bill. It seems as if she figured it out after she proceeded to ignore me and changes my bill after a short interaction with the second shift bartender.There is no apology after her handing me the new receipt with my new charge. No, oops, the bartender taking over the second shift accidentally charged your bill instead of your friends…So, as I am fuming, I proceed to inform her that I was going to give her the difference of the kitchen’s mistake on her tip, but now I am not because she never once said sorry for her mistake/ overlooking the matter of charging me incorrectly. And yes, I was clearly upset at this point but she shushes me by putting her hands up to imply that she gets the point. No sorry, no apology, no my bad, no nothing. She proceeds to whisper to her coworker like I am the crazy lady freaking out over $4.As I go into the car, venting to my coworker about what had happened, the biggest point that I am sad about is that I will never return to this location to eat at Salt Grass again. I have raved to over ten employees about how much I love Salt Grass’s food and steaks over Texas Roadhouse. But it doesn’t matter how good the food is, when the service is that bad, you do not want to return. So this review is in place for the new generation to straighten up their act in the workplace. Whether it is a restaurant, a pet grooming store, or gas station, it does not matter, when you make a mistake and someone calls you out for it, own up to it! It only takes one apology for that person to get over the whole ordeal, but that was not the case. So I will make a big deal out of it. I have worked 12 years in the restaurant industry, making $200-$500 a day on bartending and waitressing. It was a blessing to earn that amount to support my rent, schooling, family, and life. I hope they train up their wait staff on how to handle basic situations.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Sides, Steak, Potato, Salad, Fries, Chicken Fried Chicken
For a steakhouse, I have to give them kudos for their shrimp. I have ordered shrimp at hundreds for locations and hands down I think they have the best grilled shrimp I’ve ever tasted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Ceasar Salad, Salad, Grilled Shrimp, Steak and Shrimp
We love Saltgrass Steak House but...we were terribly disappointed in our meals today at 3:30p.m. With tip we spent $62+ and our steaks were overcooked. A $32.00 Ribeye Steak should melt in your mouth... not be totally without flavor...baked potatoes were undercooked and hard inside. The fried Gulf Shrimp were delicious and perfect. The bread and salad perfect, too. We rarely go out to eat and this was so disappointing to the point of not traveling from out of town to eat here again.We never mind spending money on a good meal.
Atmosphere: 4
Food: 2
Service: 4
Always the freshest salads and fantastic entrees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Ceasar Salad, Bone in Ribeye with Sweet Potatoe, Salad, Fries, Soup
Nice place with good happy hour. The queso was not so great - more like cheese whiz with just barely a little bit of brisket on top. Steaks were cooked perfectly. Staff were nice. We’d probably come back.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak, Bone in Ribeye with Sweet Potatoe
You guys messed up my Grubhub order and instead of getting a T bone I got a sirloin that was extremely tough with a side and salad I didn’t even want. Super disappointed.
Atmosphere: 1
Food: 1
Service: 1
Dangelo was a great host for my families big Easter dinner! Everyone loved their steak and great cocktails.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
Steak was over seasoned and over cooked. Service was great. Iceberg salad was straight from a bag.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Steak, Bone in Ribeye with Sweet Potatoe, Mashed Potatoes
Wagon Boss 10oz sirloin was fantastic, enjoyed the Caesar salad and smoked macaroni as well. Service was ok, not great, server forgot the bread and drinks were slow. Not too busy for dinner, seated quickly.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak, Ceasar Salad
Restaurantji Recommends
Good food and very nice staff. We ate at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sides, Steak, Potato, Salad
Landrys Member- this is the 2nd time we've politely waited for a booth only to have the table be filthy from the previous customers, crumbs on seats...walked out this time.. tired of rude greeters, dirty tables- food is normally good, servers nice but if the initial atmosphere is ride/dirty ruins the experience completely-
Atmosphere: 1
Food: 3
Service: 4
Absolutely delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
The service here wasn’t very accurate. Our food came before the appetizer. They were very good about it. They comped both the appetizer and the dessert. Our waiter wasn’t very attentive. We had to call for him every time we needed him. Food was good. It could have been a little better. My ribs were tender, but a little on the dry side. Could have used some sauce on the side. Asked for ketchup and they brought a half a serving cup like they were going to run out. I had to ask for more. Portion sizes are big! But for the price we paid they needed to be.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Carrot Cake, Sides, Steak, Soup
SALTGRASS IS BACK ON ITS "A" GAME!!!It’s been a rollercoaster with my favorite restaurant these past few years.They went from being delicious, fun, consistent to, inconsistent, food was bad.But thankfully the past 2 times I’ve dined there they have again met/ exceeded my expectations.Food is not only exceptional once again but the variety of better items is back with the exception of their “fries” which used to be triangular super crispy potatoes. Bring these back. No one else has them and they were so good. I’m happy to see Brussels sprouts are back.Thanks for getting it together again, I again recommend.Fun fact! I have a “copy cat” recipe for their amazing baked potato soup on my YouTube channel!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup