Slow, rude night manager. My food was cold, tots so hard you could play golf with them. Went through drive thru to get fresh ones and was yelled at to get off property. Will be contacting store manager, then corporate.
Atmosphere: 1
Food: 1
Service: 1
Don Wright
I want your month ago and parked outside. Should I go to the drive through my grandson? Gets a kick out of it. Nobody came to the car at the thirty minutes we went someplace elle
Atmosphere: 2
Food: 3
Service: 2
Jamie Johnson
It’s unfortunate for me to have to give this location a bad review But I’m sick of coming here and spending 20 minutes here every single time. Today with my experience I spent 20 minutes sitting at the drive-through box while the lady cleared the line. She did say that she will get to me in a moment and 15 minutes had passed and I had heard nothing. Somebody had pulled up to the stall about 10 minutes after I had arrived and placed their order at the stall and was serviced before me. Customers started getting out of line that were behind me as a result of also waiting the excess amount of time, I did tell the second person who was pulling away that I had been there for 20 minutes. The lady who was inside the sonic did say that she was short staffed after I mentioned to a customer that was leaving that I had been there for 20 minutes. This is not a shortcoming on the woman who was struggling to run the store by herself. This is a shortcoming on the management who is failing to hire and retain Employees. I’ve worked fast food for many years prior to this experience And it is typically a first come first Serve basis, but not if you skip the drive through and order at the stalls— you get served before the people who had been waiting in line for an excess amount of time. I decided to use the drive-through this time around because I always was spending 20 minutes in the stalls Because drive-through was the priority and I just wanted a quick in and out experience and that did not happen.
Sonic, you need to do better for your employees. Nobody should sit in a drive thru for 20 minutes because your staff are struggling to keep up with the volume.
Also, the potholes in your parking lot are absolutely ridiculous and almost took out my front end. It is a private parking lot do something to fix that.
And give that woman struggling to run your store, probably by herself a raise
Nic Y
Discusting. No wonder no one is ever there.
Atmosphere: 1
Food: 1
Service: 1
Katrina Pakenham
The staff I had the pleasure of meeting were outstanding and I will be returning soon. High quality and friendly service. Definitely visit this location
Atmosphere: 5
Food: 5
Service: 5
Forrest Horne
Raw beef and rock hard fries
Atmosphere: 2
Food: 1
Service: 2
Almighty Cj
Horrible wait time
Atmosphere: 1
Food: 1
Service: 1
Janet French
Having been waiting over 30 minutes for my order I asked the worker why it’s taken so long for our order. I was told we have a cook who gets overwhelmed with a lot of orders. When my food arrives it was cold never again will I come back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
Cheyenne Little
30 minutes in a drive thru with only 2 cars is ridiculous. This happens every time I come here and it doesn’t matter where you order from, you will be waiting a lifetime. Unfortunately this is the closest fast food that is in between where I’m coming and where I’m going.
Food: 1
Service: 1
Elizabeth Kulhanek (Liz)
did an order pick up and ended up waiting 40 minutes to get our food. we got told it was because someone was training, and then it changed to waiting for fresh meat all while we saw everyone that pulled up after us to order get their food almost immediately. when we finally got our food, it was very obvious that our drinks AND food had just been sitting there. nothing was actually fresh. there should be a cancel order option in the app because we would've left had we been able to get refunded.
Service took FOREVER with very few cars in drive thru and in stalls. Pushed the call button and took several minutes to get a response then waited close to 45 minutes to get food! Definitely will not be back!
Atmosphere: 1
Service: 1
JaredG337
I ordered 2 drinks and it took more than 30 minutes to get them. People coming in after me were getting their food before I got my drinks. Terrible service!
Parsons Sylvia
Was kinda slow but made up with the customer service
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fries, Burger
Echo (Echo catCAT2151)
We did a mobile order at 2:44, our estimated time for pickup was 2:50, we checked in just before 2:50 and did not get our shakes until 4:15, additionally the manager left twice, once to pick up her kids from school and a second time for good with food she made while we sat waiting, it should NEVER take 85 minutes for 4 shakes, this is entirely unacceptable
Atmosphere: 1
Food: 1
Service: 1
daniel lebron
Terrible service. The saying they go by, thanks for making our sonic your sonic. Not this one. Manager refused to make my order because they didn't know how. Maybe there needs to be a change in management
Slow, rude night manager. My food was cold, tots so hard you could play golf with them. Went through drive thru to get fresh ones and was yelled at to get off property. Will be contacting store manager, then corporate.
Atmosphere: 1
Food: 1
Service: 1
I want your month ago and parked outside. Should I go to the drive through my grandson? Gets a kick out of it. Nobody came to the car at the thirty minutes we went someplace elle
Atmosphere: 2
Food: 3
Service: 2
It’s unfortunate for me to have to give this location a bad review But I’m sick of coming here and spending 20 minutes here every single time. Today with my experience I spent 20 minutes sitting at the drive-through box while the lady cleared the line. She did say that she will get to me in a moment and 15 minutes had passed and I had heard nothing. Somebody had pulled up to the stall about 10 minutes after I had arrived and placed their order at the stall and was serviced before me. Customers started getting out of line that were behind me as a result of also waiting the excess amount of time, I did tell the second person who was pulling away that I had been there for 20 minutes. The lady who was inside the sonic did say that she was short staffed after I mentioned to a customer that was leaving that I had been there for 20 minutes. This is not a shortcoming on the woman who was struggling to run the store by herself. This is a shortcoming on the management who is failing to hire and retain Employees. I’ve worked fast food for many years prior to this experience And it is typically a first come first Serve basis, but not if you skip the drive through and order at the stalls— you get served before the people who had been waiting in line for an excess amount of time. I decided to use the drive-through this time around because I always was spending 20 minutes in the stalls Because drive-through was the priority and I just wanted a quick in and out experience and that did not happen.
Sonic, you need to do better for your employees. Nobody should sit in a drive thru for 20 minutes because your staff are struggling to keep up with the volume.
Also, the potholes in your parking lot are absolutely ridiculous and almost took out my front end. It is a private parking lot do something to fix that.
And give that woman struggling to run your store, probably by herself a raise
Discusting. No wonder no one is ever there.
Atmosphere: 1
Food: 1
Service: 1
The staff I had the pleasure of meeting were outstanding and I will be returning soon. High quality and friendly service. Definitely visit this location
Atmosphere: 5
Food: 5
Service: 5
Raw beef and rock hard fries
Atmosphere: 2
Food: 1
Service: 2
Horrible wait time
Atmosphere: 1
Food: 1
Service: 1
Having been waiting over 30 minutes for my order I asked the worker why it’s taken so long for our order. I was told we have a cook who gets overwhelmed with a lot of orders. When my food arrives it was cold never again will I come back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
30 minutes in a drive thru with only 2 cars is ridiculous. This happens every time I come here and it doesn’t matter where you order from, you will be waiting a lifetime. Unfortunately this is the closest fast food that is in between where I’m coming and where I’m going.
Food: 1
Service: 1
did an order pick up and ended up waiting 40 minutes to get our food. we got told it was because someone was training, and then it changed to waiting for fresh meat all while we saw everyone that pulled up after us to order get their food almost immediately. when we finally got our food, it was very obvious that our drinks AND food had just been sitting there. nothing was actually fresh. there should be a cancel order option in the app because we would've left had we been able to get refunded.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service took FOREVER with very few cars in drive thru and in stalls. Pushed the call button and took several minutes to get a response then waited close to 45 minutes to get food! Definitely will not be back!
Atmosphere: 1
Service: 1
I ordered 2 drinks and it took more than 30 minutes to get them. People coming in after me were getting their food before I got my drinks. Terrible service!
Was kinda slow but made up with the customer service
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Fries, Burger
We did a mobile order at 2:44, our estimated time for pickup was 2:50, we checked in just before 2:50 and did not get our shakes until 4:15, additionally the manager left twice, once to pick up her kids from school and a second time for good with food she made while we sat waiting, it should NEVER take 85 minutes for 4 shakes, this is entirely unacceptable
Atmosphere: 1
Food: 1
Service: 1
Terrible service. The saying they go by, thanks for making our sonic your sonic. Not this one. Manager refused to make my order because they didn't know how. Maybe there needs to be a change in management
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