Starbucks

5808 Barnes Rd, Colorado Springs
(719) 638-2624

Recent Reviews

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Alexa Plascencia

We had every item in our order correct and everything tasted great as always. Jordan was very nice and friendly to us in the drive thru!

Atmosphere: 5

Food: 5

Service: 5

Lea Mikheyeva

They should be able to afford the dog insurance and allow dogs on the patio outside. Flabbergasted!

Emily Phelan

Friendly and FAST!

Service: 5

Jeff McCartney

they hired a condescending person to work the window. complaining that I order the same thing all the time. guess I wont be going here for a while.

Food: 4

Service: 1

Matthew Thomas

Took me way too long to write this. This store is the best Starbucks I have ever visited. The staff are friendly and eager to serve with a smile. The management has established a great environment for customers and the staff and it shows! Unparalleled customer service. The manager is very responsive to all aspects of their store. The drinks are of the highest quality and if they should happen to make a mistake it is corrected on the spot. If you are a Karen, I find it hard to believe you can complain about this place but go ahead and try. If I could give more stars I would.

Atmosphere: 5

Food: 5

Service: 5

Charlene Hampton

The young man named Jordyn always make the best drinks. The whole staff was a vibe and very friendly. The best location!

Atmosphere: 5

Food: 5

Service: 5

Rosalind Hartmann

Super quick (didn't used to be) and friendly. šŸ‘šŸ½

Atmosphere: 5

Food: 5

Service: 5

Lari

I have placed a mobile order and it was the wrong location so I called the store to cancel and refund me for my coffee and the employee that I have spoke to basically lied and said the refund is processing. I checked a few days later and nothing pending on my bank account. So then I called the store and spoke to Daisy saying that I’ll have to go inside the store to get a refund or call corp.
they should train their employees more in being more knowledgeable of their policies especially for a place that you WORK FOR.

Rissa C

I understand that everyone can have an off day—it happens. But during my visit today, I walked in and received no greeting. That alone I can overlook. I took a seat to look over the menu and later walked up to the register. I stood there for about 10 minutes with no acknowledgment.
A group of preteens then came in, and suddenly staff were alert, smiling, and greeted them immediately with, ā€œWelcome in.ā€ Only after that did someone finally approach the register to take my order.
This kind of inconsistency is disappointing. I’m not asking anyone to ā€œdo better,ā€ but I do think customer service shouldn’t be something that’s selectively applied.

Tifini Moore

Absolutely AMAZING šŸ‘

Tyowu Yos

Great staff at this location. Very friendly and remembered me after 1 visit. (Been there three mornings this week while visiting from out of state and was recognized each morning after the first)

Mareshmelo

I waited 17 minutes for 3 drinks and ended up
Leaving …..I didn’t even ask for a refund….there were at least 10 people waiting ahead of me still and I could not wait any longer. I get stores are busy and I usually have good service here but today service was off and I donated $17.00

Katie Hutcheson

Katt did a great job! She was so kind and patient when dealing with an escalated customer in front of me. She also made my drink great!

Sarah Sandhu

The worst Starbucks location ever . We waited 15 minutes for two cups of coffee . We also gave them a tip. Don’t go here if you’re in a time crunch.

Jack Bierdeman

They dropped the drink I like and did not provide the second part of the order that I ask fpr.

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