Almost every time I come to this Taco Bell they forget food. I ordered my food on mobile and when I went to pick it up, they just looked at me when I stood at the counter, waiting for someone to come. They don’t even say hi or anything one of the worst Taco Bell’s I ever been to and most likely I’ll still go back there. Hopefully one day they could figure out how to do their job.
Mary Manuel
My food was so good. Except for one. It was so spicy and also messy. It went everywhere. All of the cheese was all over the outside of the thing and chicken slices fell out. The other burrito I like since it was really good and not messy at all. Just a little tiny drops. The chicken was really good by itself and with the sauce, even better The sauce was awesome by itself
Jona Martinez
First I drive up to the first window to pick up my online order and I was ignored by 2 people in the window so I drove up to the first window just for them to have me go back to the first window they ignored me at claiming the second window doesn’t open. Where’s the sign stating this so we aren’t driving forward when being ignored? Then they made my breakfast burrito without sausage which was an extra charge and me thinking people know how to do their job, drove 12 minutes back home just to have to turn my happy ass around, 48 minutes worth of driving over a damn $2 burrito. When I pulled up and let her know it was missing the sausage she claimed they for sure put it in and said they’d make another one for me anyway. I told her I already opened up the burrito and there’s no sausage. I don’t do ppl claiming crap when it’s not true so I gave her my burrito opened and told her there is no sausage in there, stop lying to your customers.
Jessie Christophel
If you're a doordasher go ahead and pass on this order take that acceptance rate hit, and avoid this Taco Bell completely. You'll be waiting over 30 minutes if they have any drive thru line whatsoever. They do doordash last so sit tight while everyone gets served like your order doesn't matter
Alex Fisher
Half the time they forget to put an item in your bag and the other half of the time they put something extra in there so it kind of evens out
Austin Sellers
Half an hour waiting for food at the drive-thru. There were only two cars...
Jake Vandenberg
The people who work here don’t care about the customers. Just working to survive and get through the day. You can tell they all just wanna go home. I don’t blame them, it’s Taco Bell, but at the same time you should treat people kindly and not just as another order.
Atmosphere: 1
Food: 1
Service: 1
Marlayna Burke
I ordered a mobile order through the app and it wouldn't let me select pick up in lobby, so I seleceted drive thru and explained it to a staff member when I arrived at aboy 12:15 am. She said "that's because we're supposed to close at 12:00 so we're pretty backed up right now. Although their drive thru line was fairly long and not moving, google clearly stated that they close at 3:00. Mobile orders would also not be operational past hours. I can understand if a place is busy, and I'm willing to wait and be patient. But don't lie and try to place guilt on your guests. While I was waiting on my food somebody else came on complaining that they were in the drive thru for 45 minutes. This is a reoccurring issue at this location past 10:00 pm.
Atmosphere: 1
Food: 3
Service: 2
Hemispheres 69
The crew working tonight, Jorel, Austin and Anthony took such good care of me that I wanted to acknowledge these guys for their amazing customer service, better than any Taco Bell I've been to in the Springs!! Thanks!!
Been waiting on the order for over 20 minutes and I'm the only one that has ordered inside the restaurant. Yet they keep making the drive through ordered 😒. Like wth don't come here the works don't give a damn and move slower then molasses
Atmosphere: 1
Ray Carr
Do not come to.this establishment after 8pm. Its like all motivation and will to work leave with the rest of the crew. Every time I come here I wait a minimum of 30 mins for.my food. And there won't be anybody in the drive thru and maybe 1 or 2 in the lobby already ordered. One person making food one person walking around and about 6 or 7 door dashers. It's absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Dennis Fuller, Jr.
Not much management going on here. Food service needs to be managed well or service falls out the window.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 2
Melissa Arceneaux
Skip doordash order and make walk-ins even when they come in after you!!!! 20 min for a nachobell grande. Is absolutely ridiculous. Management is also trash!!
UnlikeMars
If I could give this location negative stars I would. Night crew is always extremely rude, the food is always cold, just overall a poor experience. I’ve tried giving this location several try’s but will not be going to this one from now on.
One of my favorite Bells so glad its my local one
Almost every time I come to this Taco Bell they forget food. I ordered my food on mobile and when I went to pick it up, they just looked at me when I stood at the counter, waiting for someone to come. They don’t even say hi or anything one of the worst Taco Bell’s I ever been to and most likely I’ll still go back there. Hopefully one day they could figure out how to do their job.
My food was so good.
Except for one.
It was so spicy and also messy. It went everywhere. All of the cheese was all over the outside of the thing and chicken slices fell out.
The other burrito I like since it was really good and not messy at all.
Just a little tiny drops.
The chicken was really good by itself and with the sauce, even better
The sauce was awesome by itself
First I drive up to the first window to pick up my online order and I was ignored by 2 people in the window so I drove up to the first window just for them to have me go back to the first window they ignored me at claiming the second window doesn’t open. Where’s the sign stating this so we aren’t driving forward when being ignored? Then they made my breakfast burrito without sausage which was an extra charge and me thinking people know how to do their job, drove 12 minutes back home just to have to turn my happy ass around, 48 minutes worth of driving over a damn $2 burrito. When I pulled up and let her know it was missing the sausage she claimed they for sure put it in and said they’d make another one for me anyway. I told her I already opened up the burrito and there’s no sausage. I don’t do ppl claiming crap when it’s not true so I gave her my burrito opened and told her there is no sausage in there, stop lying to your customers.
If you're a doordasher go ahead and pass on this order take that acceptance rate hit, and avoid this Taco Bell completely. You'll be waiting over 30 minutes if they have any drive thru line whatsoever. They do doordash last so sit tight while everyone gets served like your order doesn't matter
Half the time they forget to put an item in your bag and the other half of the time they put something extra in there so it kind of evens out
Half an hour waiting for food at the drive-thru. There were only two cars...
The people who work here don’t care about the customers. Just working to survive and get through the day. You can tell they all just wanna go home. I don’t blame them, it’s Taco Bell, but at the same time you should treat people kindly and not just as another order.
Atmosphere: 1
Food: 1
Service: 1
I ordered a mobile order through the app and it wouldn't let me select pick up in lobby, so I seleceted drive thru and explained it to a staff member when I arrived at aboy 12:15 am. She said "that's because we're supposed to close at 12:00 so we're pretty backed up right now.
Although their drive thru line was fairly long and not moving, google clearly stated that they close at 3:00. Mobile orders would also not be operational past hours.
I can understand if a place is busy, and I'm willing to wait and be patient. But don't lie and try to place guilt on your guests. While I was waiting on my food somebody else came on complaining that they were in the drive thru for 45 minutes.
This is a reoccurring issue at this
location past 10:00 pm.
Atmosphere: 1
Food: 3
Service: 2
The crew working tonight, Jorel, Austin and Anthony took such good care of me that I wanted to acknowledge these guys for their amazing customer service, better than any Taco Bell I've been to in the Springs!! Thanks!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been waiting on the order for over 20 minutes and I'm the only one that has ordered inside the restaurant. Yet they keep making the drive through ordered 😒. Like wth don't come here the works don't give a damn and move slower then molasses
Atmosphere: 1
Do not come to.this establishment after 8pm. Its like all motivation and will to work leave with the rest of the crew. Every time I come here I wait a minimum of 30 mins for.my food. And there won't be anybody in the drive thru and maybe 1 or 2 in the lobby already ordered. One person making food one person walking around and about 6 or 7 door dashers. It's absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Not much management going on here. Food service needs to be managed well or service falls out the window.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 3
Service: 2
Skip doordash order and make walk-ins even when they come in after you!!!! 20 min for a nachobell grande. Is absolutely ridiculous. Management is also trash!!
If I could give this location negative stars I would. Night crew is always extremely rude, the food is always cold, just overall a poor experience. I’ve tried giving this location several try’s but will not be going to this one from now on.
Atmosphere: 1
Food: 1
Service: 1
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