Do not ever work here the day shift is so mentally abusive I am suing the store for deformation of character mental abuse and verbal abuse and my cousin who is regional manner is going to be firing a lot of people from that store The day shift acts like they don't even want to be there All they do is yell and screaming each other and it is just so overwhelming I don't know how people even want to eat there because they are even rude to the customers And then just mentally abuse each other too I will never eat there again nor will I never work at a Taco Bell again people are so immature there and when I reported it the boss talked to them but everything still continued It is absolutely ridiculous the way they handle stuff
Atmosphere: 1
Food: 5
Service: 1
Elaine Todd
I come here all the time, love the food duh but the Staff slap to. Very nice funny people, special shout out to the girl with purple hair ✌️🫶✝️ great experience every time
Atmosphere: 5
Food: 5
Service: 5
John Ken
There were a lot of Christmas stuff that was not marked, (nutcrackers) specifically,I felt the lady was rude,she had to hand scan prices.
Atmosphere: 2
Service: 2
Jodie Pias
Update years later 🤢 I've ordered the crunch wrap supreme for ages, two weeks ago, I bit into it and had the more rancid taste in my mouth, even though it isn't fried, it tasted like bad oil or something, I couldn't even eat it. Opened the second one, same thing. I copped it to a bad night. Fast forward a couple of weeks, exact same thing. I don't know if they're using old ingredients, or crappy tostada's, who knows but it's ruined my favorite food for me, and I won't be returning to this location. One is one thing, twice two weeks apart is disgusting.
There's always a little wait but this location is worth it. The people in the drive through have always been very friendly and the food is always like fresh fresh. I'm not a fan of fast food, but I'm a fan of this taco bell!
Dedleh Auntea-fa
Spent almost 10 minutes trying to get help at the counter, another person was waiting 15. The worst Taco Bell in Colorado Springs. Avoid this place.
Service: 1
brandon putnam
Multiple bad experiences. Drive thru not open on more than one occasion. Out of rice,long lines due to slow service. Messy, unclean appearance. Did not appear to have anyone in charge. The only two employees I saw seemed young, unprofessional, and unconcerned with the rising frustration of the customers.
Atmosphere: 1
Food: 1
Service: 1
Terry Wallace
Not very big portions for tacos
Atmosphere: 5
Food: 3
Service: 4
Jesslyn Martinez
Went to order through the drive thru was told their system wasn’t working and if I wanted to order I had to come inside. Went inside to order no one at register, a young lady was standing at the counter the person who was working rudely walked up to her to tell her they didn’t have time for any interviews and didn’t hire minors (upon speaking with other Taco Bell’s including a family member who is a manager at one) that’s a lie, but she was rude about it and did it in front of a lobby of people. The girl went to stand with what looked like her mom and a child to order food and the workers proceeded to stare her down and talk about her. This is the worse experience I have ever had or have had to witness for a person trying to get a job. They messed up my order did not provide any hot sauce. They were rude about putting food out for everyone waiting and everyone had to order through their kiosks. There was a line and people waiting through out the whole lobby. I will be going to other Taco Bell’s to get my food. And those workers should not be any kind of customer service.
I work close to this location and normally drive all the way to the one on wahsach because every time I go I have a bad experience. I have been told they won’t take my order unless I use the mobile app, they are out of beef, they are out of tortillas or taco shells, they can only take cash and it has to be exact change. Customer service is always rude even if they are not busy. I ask for hot sauce and get mild, today I got fire. I only get 30mins for lunch so driving to the other one is inconvenient but they always get everything right, are nice and I’ve never been told any of the other things I get told when I go to this location. Every once in a while I will go to this one to see if it’s gotten any better and each time disappointed with how incompetent this Taco Bell is. You sit in line when your time is limited to just be told they can’t take care of you is frustrating. Something needs to be done about this location. If you want to go to Taco Bell and are close to this location I would recommend driving a little ways down the road and staying away from this place. This is the last time I will try and go here.
Atmosphere: 1
Food: 3
Service: 1
Alex Piers
Went to this Taco Bell today. At the drive-thru, the AI voice was stopped by a worker who told me the drive-thru was closed and I had to come inside to order. Came inside to see a line of people waiting to enter their own order on a screen. Not a cashier. The screen was buggy and unresponsive but eventually I was able to submit my order. I then waited about 25 minutes before my order was called at the counter. I didn't receive any of the hot sauce I ordered, and my drink was the wrong size. Rather than being empathetic and apologizing for the mistake, the workers were annoyed and impatient when I brought this up.
Don't ever let anyone convince you these people should earn more than minimum wage.
Atmosphere: 1
Food: 1
Service: 1
Andy James
Good all around.
Nicole Trammell
Need to update their board instead if getting mad at people to asking for something displayed.
G chowski
Probably the best taco bell I've had in a long time. The beefy nachos were beefy, the soft taco supreme and my crunch wrap were made perfectly and the portions were right sized, everything hot and was just fabulous!!
Do not ever work here the day shift is so mentally abusive I am suing the store for deformation of character mental abuse and verbal abuse and my cousin who is regional manner is going to be firing a lot of people from that store The day shift acts like they don't even want to be there All they do is yell and screaming each other and it is just so overwhelming I don't know how people even want to eat there because they are even rude to the customers And then just mentally abuse each other too I will never eat there again nor will I never work at a Taco Bell again people are so immature there and when I reported it the boss talked to them but everything still continued It is absolutely ridiculous the way they handle stuff
Atmosphere: 1
Food: 5
Service: 1
I come here all the time, love the food duh but the Staff slap to. Very nice funny people, special shout out to the girl with purple hair ✌️🫶✝️ great experience every time
Atmosphere: 5
Food: 5
Service: 5
There were a lot of Christmas stuff that was not marked, (nutcrackers) specifically,I felt the lady was rude,she had to hand scan prices.
Atmosphere: 2
Service: 2
Update years later 🤢 I've ordered the crunch wrap supreme for ages, two weeks ago, I bit into it and had the more rancid taste in my mouth, even though it isn't fried, it tasted like bad oil or something, I couldn't even eat it. Opened the second one, same thing. I copped it to a bad night. Fast forward a couple of weeks, exact same thing. I don't know if they're using old ingredients, or crappy tostada's, who knows but it's ruined my favorite food for me, and I won't be returning to this location. One is one thing, twice two weeks apart is disgusting.
There's always a little wait but this location is worth it. The people in the drive through have always been very friendly and the food is always like fresh fresh. I'm not a fan of fast food, but I'm a fan of this taco bell!
Spent almost 10 minutes trying to get help at the counter, another person was waiting 15. The worst Taco Bell in Colorado Springs. Avoid this place.
Service: 1
Multiple bad experiences. Drive thru not open on more than one occasion. Out of rice,long lines due to slow service. Messy, unclean appearance. Did not appear to have anyone in charge. The only two employees I saw seemed young, unprofessional, and unconcerned with the rising frustration of the customers.
Atmosphere: 1
Food: 1
Service: 1
Not very big portions for tacos
Atmosphere: 5
Food: 3
Service: 4
Went to order through the drive thru was told their system wasn’t working and if I wanted to order I had to come inside. Went inside to order no one at register, a young lady was standing at the counter the person who was working rudely walked up to her to tell her they didn’t have time for any interviews and didn’t hire minors (upon speaking with other Taco Bell’s including a family member who is a manager at one) that’s a lie, but she was rude about it and did it in front of a lobby of people. The girl went to stand with what looked like her mom and a child to order food and the workers proceeded to stare her down and talk about her. This is the worse experience I have ever had or have had to witness for a person trying to get a job.
They messed up my order did not provide any hot sauce. They were rude about putting food out for everyone waiting and everyone had to order through their kiosks. There was a line and people waiting through out the whole lobby. I will be going to other Taco Bell’s to get my food. And those workers should not be any kind of customer service.
Atmosphere: 1
Food: 2
Service: 1
Ok experience
Teddy was amazing, really made my day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I work close to this location and normally drive all the way to the one on wahsach because every time I go I have a bad experience. I have been told they won’t take my order unless I use the mobile app, they are out of beef, they are out of tortillas or taco shells, they can only take cash and it has to be exact change. Customer service is always rude even if they are not busy. I ask for hot sauce and get mild, today I got fire. I only get 30mins for lunch so driving to the other one is inconvenient but they always get everything right, are nice and I’ve never been told any of the other things I get told when I go to this location. Every once in a while I will go to this one to see if it’s gotten any better and each time disappointed with how incompetent this Taco Bell is. You sit in line when your time is limited to just be told they can’t take care of you is frustrating. Something needs to be done about this location. If you want to go to Taco Bell and are close to this location I would recommend driving a little ways down the road and staying away from this place. This is the last time I will try and go here.
Atmosphere: 1
Food: 3
Service: 1
Went to this Taco Bell today. At the drive-thru, the AI voice was stopped by a worker who told me the drive-thru was closed and I had to come inside to order. Came inside to see a line of people waiting to enter their own order on a screen. Not a cashier. The screen was buggy and unresponsive but eventually I was able to submit my order. I then waited about 25 minutes before my order was called at the counter. I didn't receive any of the hot sauce I ordered, and my drink was the wrong size. Rather than being empathetic and apologizing for the mistake, the workers were annoyed and impatient when I brought this up.
Don't ever let anyone convince you these people should earn more than minimum wage.
Atmosphere: 1
Food: 1
Service: 1
Good all around.
Need to update their board instead if getting mad at people to asking for something displayed.
Probably the best taco bell I've had in a long time. The beefy nachos were beefy, the soft taco supreme and my crunch wrap were made perfectly and the portions were right sized, everything hot and was just fabulous!!
Couldn't have been better unless it was free!!
Atmosphere: 5
Food: 5
Service: 4
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