The food was fine, it's fast food and the restaurant is always at an acceptable level of cleanliness. Most of the staff is polite and does their job just fine. Today however whoever was taking the drive-thru orders around 1pm was pretty rude, combative, and short.
Mike Birkhead
When you're in the lobby, you can wait 20 minutes for an order, because they say the drive-thru is their priority.
Michel Crockett-Vigil
Nacho fries were cold and hard. It took 30 minutes to get our food. Out of mild sauce. Ordered food to go. Another 20 minute wait. I asked for sauce. She brought 4 packets and then asked if I wanted more. And she pronounced my name wrong. Absolutely awful. I know it’s Taco Bell but there should still be a set of standards.
Andy Demarco
Went to the north union taco bell about 9pm on 02/16/2025. There was no meat on either my taco or my crunch wrap and no green sauce on my burritos. They took 20 minutes to bring me my food as well. Need better training or something. Won't be going back to taco bell for a long time
Atmosphere: 1
Food: 1
Service: 1
Katina Tabares
My daughter and I always come to this location but lately they've become so rude and unprofessional. Asked to use the bathroom before I ordered and they wouldn't let me use it until I ordered the food. One lady who knows we come in all the time even recognized us and stopped herself from saying what she was going to originally because whoever was in her ear on the drive through headset was telling her not to let us in until we ordered but the other coworker asked what was happening and was told not to let us in until we ordered. This taco bell was good but now it's no longer on my good side...
Service: 1
Will Wenzel
Came in an hour after open. Only to be told they didn't have enough to make 3 breakfast crunchwraps. I get 3 every morning at 9am without fail. Horrible preparation on their part.
Atmosphere: 1
Food: 1
Service: 1
James Shepherd
The worst of what the culinary world has to offer.
Atmosphere: 2
Food: 1
Service: 1
Kevin Belden
All out horrible experience with the worst customer service I've ever encountered.
Genuinely the worst Taco Bell you will ever experience. I have no idea how this place is still open.
Brandon Jaynes
Waited over 50 minutes for order and at the time I right this I still haven’t gotten it. Employees keep telling me I just got here I don’t know what’s going on. 7 different orders that were ordered after mine got their food. Rude employees.
Edit: 1:20 to get an order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco, Crunchy Taco
Lisa Gibson
DO NOT go to this Taco Bell!! Lazy, rude staff and management! Took almost 1/2 hour for 1 order! Staff was goofing around and left a lobby full of customers waiting for no reason! Worst by far!!
Atmosphere: 1
Food: 1
Service: 1
Adrienne Chambers
Your management and your employees need some serious retraining or maybe to just be replaced. As an observer I am appalled at the way you treat the elderly and the customers in general. As consumers we all pay for your overpriced menu items to be treated like nothing/nobody. Where can I order that on the menu ? Is that complimentary?The food is good but the service is crap. Good luck to anyone else who choose this location
no ppl were rude and had attitud3
They forgot food I ordered
The food was fine, it's fast food and the restaurant is always at an acceptable level of cleanliness. Most of the staff is polite and does their job just fine. Today however whoever was taking the drive-thru orders around 1pm was pretty rude, combative, and short.
When you're in the lobby, you can wait 20 minutes for an order, because they say the drive-thru is their priority.
Nacho fries were cold and hard. It took 30 minutes to get our food. Out of mild sauce. Ordered food to go. Another 20 minute wait. I asked for sauce. She brought 4 packets and then asked if I wanted more. And she pronounced my name wrong. Absolutely awful. I know it’s Taco Bell but there should still be a set of standards.
Went to the north union taco bell about 9pm on 02/16/2025. There was no meat on either my taco or my crunch wrap and no green sauce on my burritos. They took 20 minutes to bring me my food as well. Need better training or something. Won't be going back to taco bell for a long time
Atmosphere: 1
Food: 1
Service: 1
My daughter and I always come to this location but lately they've become so rude and unprofessional. Asked to use the bathroom before I ordered and they wouldn't let me use it until I ordered the food. One lady who knows we come in all the time even recognized us and stopped herself from saying what she was going to
originally because whoever was in her ear on the drive through headset was telling her not to let us in until we ordered but the other coworker asked what was happening and was told not to let us in until we ordered. This taco bell was good but now it's no longer on my good side...
Service: 1
Came in an hour after open. Only to be told they didn't have enough to make 3 breakfast crunchwraps. I get 3 every morning at 9am without fail. Horrible preparation on their part.
Atmosphere: 1
Food: 1
Service: 1
The worst of what the culinary world has to offer.
Atmosphere: 2
Food: 1
Service: 1
All out horrible experience with the worst customer service I've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Genuinely the worst Taco Bell you will ever experience. I have no idea how this place is still open.
Waited over 50 minutes for order and at the time I right this I still haven’t gotten it. Employees keep telling me I just got here I don’t know what’s going on. 7 different orders that were ordered after mine got their food. Rude employees.
Edit: 1:20 to get an order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco, Crunchy Taco
DO NOT go to this Taco Bell!! Lazy, rude staff and management! Took almost 1/2 hour for 1 order! Staff was goofing around and left a lobby full of customers waiting for no reason! Worst by far!!
Atmosphere: 1
Food: 1
Service: 1
Your management and your employees need some serious retraining or maybe to just be replaced. As an observer I am appalled at the way you treat the elderly and the customers in general. As consumers we all pay for your overpriced menu items to be treated like nothing/nobody. Where can I order that on the menu ? Is that complimentary?The food is good but the service is crap. Good luck to anyone else who choose this location
Atmosphere: 1
Food: 3
Service: 1
They mess up your order about 30%of the time
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Taco Supreme, Crunchy Taco, Chicken Quesadilla, Nacho Fries
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