Afternoon Tea at The Brown Palace

John Kite Quartet at the Brown Palace is genuinely an experience to behold, I have seen John perform there for many years truth he just gets Better with Time. Niwat, was an added treat as our server, and she leads a Conga Line holding her tray like the Professional she is.

We had a lovely time celebrating our anniversary. They were able to accommodate a vegan diet and the food items were absolutely delicious! Plenty of savory and sweet items —with the option to take leftovers. The atrium is a beautiful setting, and even though it was quite busy, we were still able to enjoy the live piano. Our waitress, Hiwat (spelling may be wrong), is very sweet and provides great customer service! We want to come by again during cocktail hour!

I have been an ardent fan of afternoon tea for a decade and the Brown Palace has always been my go-to in Denver. I’ve been so many times I can’t even count including 3 times within the past 2 months. Each time I have slowly been let down more and more. The atmosphere is absolutely stunning but they do need to do some upkeep (i.e. new carpets) to make it reach its potential. The service has gotten slower and slower over the year which has been ok until the servers also became more and more unfriendly, sometimes just rude. My latest experience was my baby shower. I chose to have my shower here because due to my love of high tea and the palace itself. I was highly unimpressed. It was 15 guests including myself and I made the reservation almost two months in advance. I called to confirm 2 weeks before and left a message, I was never given a call back. When I made the reservation, the staff member told me I was guaranteed a 30 minute time window to set up. On the day of, I had my friend call and confirm the guest count and set up time. The manager, Desi, said that they do not guarantee any set up and would not be accommodating that. She also said since the guest count was not the original number I made the reservation for (20 ppl) that I would be getting charged for those cancellations, even though I called 2 weeks in advance to let them know and left two messages. She eventually waived this fee. The table ended up not even being ready until almost 30 minutes after my reservation time so all of my guests were left standing around while I put out my florals. The staff didn’t even finish setting the table, they just set out plates randomly and my friend had to put the place settings in the correct places. Desi came by and made some very rude comments I thought were unprofessional for a manager. The server was very nice but was slow and didn’t bring us menus for another 20 minutes. Food was good. Overall, it turned out to be a good event despite the failings of the staff. I expected more and would go to Babe’s Tea Room for my next event. Better food and service.

Atmosphere: 4

Food: 3

Service: 1

Was just okay for the price. For 65$ I would expect to be able to try a variety of teas. They also steeped it far too long and refilled the tea kettle with hot water and the same tea leaves so it just ended up being bitter very quickly. The food was decent and you get a second plate of sandwiches which is nice. However I do not think it is worth the price compared to other high teas available in the area.

Atmosphere: 3

Food: 2

Service: 4

Afternoon Tea at the Brown Palace is such a lovely experience. From the second you arrive (valet parking) the service and the staff are always delightful. My mom, sister and I go a few times a year for celebrating birthdays, etc. My personal favorite tea option is the tea, tea sandwiches, pastries, scones, a glass of champagne and a chocolate truffle. They have a great selection of teas. The servers are very friendly and add to the experience. I highly recommend having tea at the Brown Palace!

Parking: Valet

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cucumber Sandwiches, Clotted Cream, Varied Pastries, Afternoon Tea, Scones

We had afternoon tea on a quiet Tuesday for my niece's 14th birthday. This was our 2nd time and we thoroughly enjoyed it. As always, food and tea were wonderful. Hiwat was our server and she was excellent. Hiwat was very friendly, engaging and attentive. She brought my niece a cupcake with a candle while the pianist played Happy Birthday. What a fantastic way to spend an afternoon - at the Brown Palace with Hiwat!

Atmosphere: 5

Food: 5

Service: 5

They didn't care to refill our tea or plates we had to call them over twice. Got the wrong receipt and took forever for them to fix it. The sandwiches were all so very dry I can tell they were sitting out long. The bathroom is also not baby friendly.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Cucumber Sandwiches, Afternoon Tea, Scones, Signature High Tea

My friends and I returned for tea after enjoying previous visits. The ambiance was lovely as always and we had a lovely time together. However, the only hiccup came at the end of our time with a mix-up on the charges for each credit card. As we split the ticket, three ladies were overcharged and I was undercharged. The checks were adjusted by another server, however. We're hoping all comes out correctly in the next few days.

Too expensive for an average experience. The quality needs to be higher to match the price. Backed good we're not authentic. Just full of sugar with no taste. Far away from the European version.

Beautiful experience to share with good friends! Delicious food and tea. Service was excellent. Piano music was perfect and enjoyable. We met GM Matt he was so generous with his time sharing information about the hotel , its history and charm. Loved the experience!

We had our daughter's birthday here and they made it an amazing experience. Food was great atmosphere is the best. We have been to tea service at several 5 star hotels and in England and they beat them all!!

Such a fun and excellent experience! My mum and I came down from Montana for a concert and we had made reservations as we had heard they're very popular. The the ambiance was calming and the staff were very pleasant and helpful, especially our wonderful server, Hiwat. She was very friendly and accommodating and made our afternoon tea extremely enjoyable! Professionalism, kindness, food and service- above and beyond! We'll definitely be coming back next time :) Cheers!

Experience has gotten more expensive but otherwise remains the same. Best scones, meh sandwiches and hit miss desserts. Was empty today but normally ambiance is of a bustling hotel lobby.

This is going to sound harsh, but this is a skip imo.

$65 a person is grounds to hold this place to a higher standard and that standard was not struck.

Tea? Over steeped. The tea leaves sit in the provided tea pot then hot water is added by the wait staff as your pot is empty. Most teas steep between 2-7 minutes. If you’re not chugging your tea there is no way your second cup isn’t bitter. No timer, time to steep, or care for tea instructions are given(I’m not sure what I’m asking for instructions wise but something, maybe??)

Food? Old. It came out before we even got the tea, it’s clear the mass produce it and it sits in the back room until someone comes in. A common practice for tea rooms but I think given the price it should be held to a higher standard. Maybe heat up the scones? Use bread that doesn’t stale so quickly?

Service/atmosphere? Both outstanding, no negative remarks.

Atmosphere: 5

Food: 1

Service: 4

The experience was amazing, atmosphere and service superb . Our host Forest was courteous and amazing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cucumber Sandwiches, Afternoon Tea, Scones, Signature High Tea