Just my opinion, maybe hire an adult to supervise. First time going there, walked up and ordered a pretzel dog, was informed I would have a long wait, which I would be ok with and was then met with blank stares. (would have been fresh). After a couple of minutes of silence I opted for already made pepperoni bites. There was absolutely nothing spoke between any customers or staff, because the staff was too busy with their silliness and drama filled conversations. It's sad, this place has so much potential, and kids are going to run it in the ground. I am currently sitting eating, and watching people stand in line not being served due to the kitchen talk. I have counted 5 people walk away due to not being served. How sad.
Laura Persaud Rooplal
How disappointing that your staff at Sangters International Airport- Montego Bay Departure lounge have taken the liberty to add a 3$ tip to every transaction. Also stating they only use Debit or Credit as a form of payment. Encourage thier customers NOT to review the charges and just to TAP. Thus, the staff are pocketing hundreds of dollars in Tips daily.
Catherine Gorczyca
Order 3 cups of nuggets half full for the money u pay yes I understand they were busy but not fair to customers not the first time with this store
Myung Kim
There are many places that don't accept gift cards. It happened again today—they wouldn’t take my gift card and forced me to pay with a credit card.
Javier Martinez
It’s the best pretzel you will find 😁🤩
Staysea Leigh
burned pretzel... for that price... uhmmm NEVER AGAIN!
Shanea Stamps
I just wanna know why are they allowed to talk on their personal phone, full blown speaker, and trying to service me at the same time. Like I'm not gonna order while you are having your personal conversation. Hang up the phone first, then tend to me. That was so weird. Can't even concentrate cuz I'm hearing the other person talking too cuz once again ITS ON SPEAKER!!!!!
Atmosphere: 3
Food: 5
Service: 1
Cassandra Rasco
No place to enjoy the pretzel inside its so small. I wanted a small pretzel bites they only had large and i wish the cheese was warm... but the pretzel its self was good.
Atmosphere: 3
Food: 4
Service: 4
Ed Taylor
They charge a service fee for using the app
Seni Clifford
Worst Auntie Anne’s pretzel I’ve ever had. The Kings Island location is doing a disservice to the other Auntie Anne’s I’ve had.
The prices are not what is on the digital menu. The girl said they just haven't updated the pricing yet. So expect to pay a few bucks more for whatever you get, including drinks.
The pretzels were not up to par from my past Auntie Anne's experiences.
Atmosphere: 1
Food: 1
Service: 1
Dave Walters
I love their products, but the last 4 times I drove to the South St. Louis County Mall location at lunch time I found that they have very little "ready to buy product" available and NEVER any hot dog products? I was told that I would have to order, pay for, and wait for 20 minutes to get anything not already available for sale? Add that to a rude person behind the counter, and it is never again for me. Don't waste your time going there. I went to Gus's Pretzels and got more product, for less money, and I got it right away.
Alix
If I could give a zero star review I would. Their system is never working, I had a gift card for my birthday and thought I’d treat myself but no of course it’s not working. They’re always rude and not helpful, this location shouldn’t be open.
Taylor Ferguson
I've been here 3 separate times hoping to get any pepperoni pretzel and every time they are out and say it's going to take a long time to make. I don't think they actually ever do make them. Upsetting.
Service: 1
Alyssa Cutler
Doesn't get any better than the pretzel bites and lemonade ??
Just my opinion, maybe hire an adult to supervise. First time going there, walked up and ordered a pretzel dog, was informed I would have a long wait, which I would be ok with and was then met with blank stares. (would have been fresh). After a couple of minutes of silence I opted for already made pepperoni bites. There was absolutely nothing spoke between any customers or staff, because the staff was too busy with their silliness and drama filled conversations. It's sad, this place has so much potential, and kids are going to run it in the ground. I am currently sitting eating, and watching people stand in line not being served due to the kitchen talk. I have counted 5 people walk away due to not being served. How sad.
How disappointing that your staff at Sangters International Airport- Montego Bay Departure lounge have taken the liberty to add a 3$ tip to every transaction. Also stating they only use Debit or Credit as a form of payment. Encourage thier customers NOT to review the charges and just to TAP. Thus, the staff are pocketing hundreds of dollars in Tips daily.
Order 3 cups of nuggets half full for the money u pay yes I understand they were busy but not fair to customers not the first time with this store
There are many places that don't accept gift cards. It happened again today—they wouldn’t take my gift card and forced me to pay with a credit card.
It’s the best pretzel you will find 😁🤩
burned pretzel... for that price... uhmmm NEVER AGAIN!
I just wanna know why are they allowed to talk on their personal phone, full blown speaker, and trying to service me at the same time. Like I'm not gonna order while you are having your personal conversation. Hang up the phone first, then tend to me. That was so weird. Can't even concentrate cuz I'm hearing the other person talking too cuz once again ITS ON SPEAKER!!!!!
Atmosphere: 3
Food: 5
Service: 1
No place to enjoy the pretzel inside its so small. I wanted a small pretzel bites they only had large and i wish the cheese was warm... but the pretzel its self was good.
Atmosphere: 3
Food: 4
Service: 4
They charge a service fee for using the app
Worst Auntie Anne’s pretzel I’ve ever had. The Kings Island location is doing a disservice to the other Auntie Anne’s I’ve had.
Restaurantji Recommends
The prices are not what is on the digital menu. The girl said they just haven't updated the pricing yet. So expect to pay a few bucks more for whatever you get, including drinks.
The pretzels were not up to par from my past Auntie Anne's experiences.
Atmosphere: 1
Food: 1
Service: 1
I love their products, but the last 4 times I drove to the South St. Louis County Mall location at lunch time I found that they have very little "ready to buy product" available and NEVER any hot dog products? I was told that I would have to order, pay for, and wait for 20 minutes to get anything not already available for sale? Add that to a rude person behind the counter, and it is never again for me. Don't waste your time going there. I went to Gus's Pretzels and got more product, for less money, and I got it right away.
If I could give a zero star review I would. Their system is never working, I had a gift card for my birthday and thought I’d treat myself but no of course it’s not working. They’re always rude and not helpful, this location shouldn’t be open.
I've been here 3 separate times hoping to get any pepperoni pretzel and every time they are out and say it's going to take a long time to make. I don't think they actually ever do make them. Upsetting.
Service: 1
Doesn't get any better than the pretzel bites and lemonade ??
Atmosphere: 4
Food: 5
Service: 5
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