It was Black Friday, so you could make excuses for service issues,etc. But...we made reservations for 4 earlier on open table and then waited our turn in line at the hostess desk and were two minutes early. We watched walk-up after walk-up be seated and even singles and ironically the couple right in front of us asking for a booth which I had also requested in my reservation. When it was our turn I gave them our name for the reservation and to my surprise...no tables available...sorry. I asked if they received my reservation and the answer was" yes, but we just got slammed with a rush and all of our tables are full." I politely asked if they had thought to look at their reservation list and might have reserved a table for guests who thought ahead and actually reserved their table and time? No response other than to say the next table that came available would be ours. We waited and were seated about 20 minutes later...I know it doesn't sound like a big deal, but it was intended to be a fun meal with my family and when we were seated, it was arguably the worst table in restaurant and configured to sit possibly 5 people, but in an odd shaped booth that made seating for 4 uncomfortable. It was also located away from the booths with the windows and view and right next to the waiter station and kitchen food pickup area. Nonetheless, we ordered and our overpriced bottle of Mumm wasn't chilled, the food took over 40 minutes to be served and when it did arrive, the bread on two of the French dip orders was burnt on one end, while somehow the fries had gone cold. After almost 2 hours from our reservation time to when I paid the bill I counted 4 tables with a single guest, several large booths with one couple seated and yet no reserved tables being held for future reservations that afternoon. Why use open table when it is first come first served? We will not go back. Why spend above average for below average food and service.
Barbie
I ordered a rare hamburger and got a well done. I wasn't charged for it but the wait for a new one would have been too long. When we were ready to order and had waited for service we asked another server for our waitress and she said “she'll be here.”
Matt
Our waitress MJ was prompt, cordial, very interactive and simlly delightful as she presented every portion of the meal to us
Jim
The waitress was overwhelmed, no check back on my meal, another person took my plate after finishing , she said she would tell her I am ready for check, never came, so I finally got up to leave and found her to print my check on the way out. Nordstrom is not usually like this ever.
Pete Large
Extremely slow. Place was way less than half full and it took 35 minutes to get the food. Food was just OK. Wouldn’t go there again or recommend.
Atmosphere: 3
Food: 3
Service: 1
Jen
Overcooked meat, overdressed salad, greasy dip, soggy pita bread. Server couldn't be bothered to be there. Really bad experience. Not what I would expect from Nordstrom at all.
Clemens Wan
The French dip is excellent. Ask for the olive aioli to dip the thinly cut fries. I love the umami flavor of it. Kid friendly and a nice break from shopping. I think the overall interior could use an update, but it does a good job for a sit down.
Atmosphere: 4
Food: 5
Service: 4
Alicia Draper
Nostalgic for me also great food and service every time!
Atmosphere: 5
Food: 5
Service: 5
P
An oasis in the mall. Food and drinks are pricey but worth it. Delicious and the ambiance and quiet make the price worth it.
Sarah Roberts
After a terrible brunch at Kona, we went here for drinks and the experience saved the day!
Food is consistently delicious at Nordstrom restaurants. Crab bisque soup is a must. Service was excellent. Prices are reasonable.
Beverley
The food has significantly declined in terms of taste and quality. Apparently, the restaurant was out of tomatoes (tomatoes!) so the just simply omitted them from the sandwich. The biggest disappointment was the lemon ricotta cookies. Misshapen, and the frosting, which tasted like cooking oil, was just glopped on top. Disgusting. Come on Nordstrom, you're better than this!
Pastor Geneya Mershon
Love this place best wine 🍷 on Wednesday. Mike is best! Jeff is best! David is best too ! David is so sweet! Very sweet team.
Very surprising and simple for a Nordstrom Mall location.
Claire
My husband and I recently dined at Bazille Restaurant and were delighted with the experience. We were greeted warmly and promptly seated from the moment we walked in. The ambiance was inviting and chic, perfectly setting the mood for a delightful meal. Food: The food at Bazille was nothing short of exceptional. I had a steak salad; the steak was cooked perfectly, and my husband had shrimp and pasta and could not have been happier with the selection. Service: The service was outstanding from start to finish. The staff was attentive and knowledgeable and went above and beyond to ensure a memorable dining experience. We will definitely be returning!
It was Black Friday, so you could make excuses for service issues,etc. But...we made reservations for 4 earlier on open table and then waited our turn in line at the hostess desk and were two minutes early. We watched walk-up after walk-up be seated and even singles and ironically the couple right in front of us asking for a booth which I had also requested in my reservation. When it was our turn I gave them our name for the reservation and to my surprise...no tables available...sorry. I asked if they received my reservation and the answer was" yes, but we just got slammed with a rush and all of our tables are full." I politely asked if they had thought to look at their reservation list and might have reserved a table for guests who thought ahead and actually reserved their table and time? No response other than to say the next table that came available would be ours. We waited and were seated about 20 minutes later...I know it doesn't sound like a big deal, but it was intended to be a fun meal with my family and when we were seated, it was arguably the worst table in restaurant and configured to sit possibly 5 people, but in an odd shaped booth that made seating for 4 uncomfortable. It was also located away from the booths with the windows and view and right next to the waiter station and kitchen food pickup area. Nonetheless, we ordered and our overpriced bottle of Mumm wasn't chilled, the food took over 40 minutes to be served and when it did arrive, the bread on two of the French dip orders was burnt on one end, while somehow the fries had gone cold. After almost 2 hours from our reservation time to when I paid the bill I counted 4 tables with a single guest, several large booths with one couple seated and yet no reserved tables being held for future reservations that afternoon. Why use open table when it is first come first served? We will not go back. Why spend above average for below average food and service.
I ordered a rare hamburger and got a well done. I wasn't charged for it but the wait for a new one would have been too long. When we were ready to order and had waited for service we asked another server for our waitress and she said “she'll be here.”
Our waitress MJ was prompt, cordial, very interactive and simlly delightful as she presented every portion of the meal to us
The waitress was overwhelmed, no check back on my meal, another person took my plate after finishing , she said she would tell her I am ready for check, never came, so I finally got up to leave and found her to print my check on the way out. Nordstrom is not usually like this ever.
Extremely slow. Place was way less than half full and it took 35 minutes to get the food. Food was just OK. Wouldn’t go there again or recommend.
Atmosphere: 3
Food: 3
Service: 1
Overcooked meat, overdressed salad, greasy dip, soggy pita bread. Server couldn't be bothered to be there. Really bad experience. Not what I would expect from Nordstrom at all.
The French dip is excellent. Ask for the olive aioli to dip the thinly cut fries. I love the umami flavor of it. Kid friendly and a nice break from shopping. I think the overall interior could use an update, but it does a good job for a sit down.
Atmosphere: 4
Food: 5
Service: 4
Nostalgic for me also great food and service every time!
Atmosphere: 5
Food: 5
Service: 5
An oasis in the mall. Food and drinks are pricey but worth it. Delicious and the ambiance and quiet make the price worth it.
After a terrible brunch at Kona, we went here for drinks and the experience saved the day!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is consistently delicious at Nordstrom restaurants. Crab bisque soup is a must. Service was excellent. Prices are reasonable.
The food has significantly declined in terms of taste and quality. Apparently, the restaurant was out of tomatoes (tomatoes!) so the just simply omitted them from the sandwich. The biggest disappointment was the lemon ricotta cookies. Misshapen, and the frosting, which tasted like cooking oil, was just glopped on top. Disgusting. Come on Nordstrom, you're better than this!
Love this place best wine 🍷 on Wednesday. Mike is best! Jeff is best! David is best too ! David is so sweet! Very sweet team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Bazille Burger, Grilled Shrimp Salad
Very surprising and simple for a Nordstrom Mall location.
My husband and I recently dined at Bazille Restaurant and were delighted with the experience. We were greeted warmly and promptly seated from the moment we walked in. The ambiance was inviting and chic, perfectly setting the mood for a delightful meal. Food: The food at Bazille was nothing short of exceptional. I had a steak salad; the steak was cooked perfectly, and my husband had shrimp and pasta and could not have been happier with the selection. Service: The service was outstanding from start to finish. The staff was attentive and knowledgeable and went above and beyond to ensure a memorable dining experience. We will definitely be returning!
Loading...